Opiniones del Butik Apartments, by BQA

Thank you for your honest feedback. While we’re glad you found the location convenient, we sincerely apologize for the many issues you encountered during your stay. We’re very sorry to hear about the problems with the air conditioning and extractor in Room N4, as well as the incorrect bedding size and the lack of hand towels. It’s especially disappointing to hear that the promised room cleaning did not take place — this is unacceptable and not the level of service we aim to provide. Regarding Room N9, we apologize for the poor condition and unpleasant odor you experienced. Cleanliness is a top priority, and your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action. We truly regret that your experience did not reflect our standards, and we appreciate you bringing these concerns to our attention. If you'd be open to discussing this further, please reach out to us directly at [your contact info]. We’d value the opportunity to make things right.

Thank you for your honest feedback. While we’re glad you found the location convenient, we sincerely apologize for the many issues you encountered during your stay. We’re very sorry to hear about the problems with the air conditioning and … Mostrar más

Dear Pedro, Thank you so much for your kind review! We’re delighted to hear that you enjoyed the great location and found the space comfortable and well-equipped for your stay. It’s wonderful to know everything met your needs — we truly appreciate your feedback and hope to welcome you back again soon! Warm Regards, BQA

Dear Pedro, Thank you so much for your kind review! We’re delighted to hear that you enjoyed the great location and found the space comfortable and well-equipped for your stay. It’s wonderful to know everything met your needs — we truly a… Mostrar más

Dear Moises, Thank you for sharing your feedback with us. We’re genuinely sorry that your experience fell short of the quality we aim to deliver. Please know that we take your comments very seriously. Our cleaning, maintenance, and supervisory teams have been notified and are currently looking into the matter to better understand what may have gone wrong. Your comfort and satisfaction are incredibly important to us, and we truly value your input as it helps us improve. We’ll be in touch with you directly to discuss this further and to ensure that the issue is fully resolved. We hope that we will have a chance to welcome you again in the future, and provide you with a much better experience, as this is not our standard hospitality. Best Regards, BQA

Dear Moises, Thank you for sharing your feedback with us. We’re genuinely sorry that your experience fell short of the quality we aim to deliver. Please know that we take your comments very seriously. Our cleaning, maintenance, and supervi… Mostrar más

Dear Hector, Thank you for your review. We always prioritize the comfort and satisfaction of our guests, and our team is dedicated to ensuring that every room meets high cleanliness and comfort standards. We appreciate and value your feedback as this helps us make the next reservation better for our future guests. Best Regards, BQA Customer Service

Dear Hector, Thank you for your review. We always prioritize the comfort and satisfaction of our guests, and our team is dedicated to ensuring that every room meets high cleanliness and comfort standards. We appreciate and value your feedb… Mostrar más

Dear David, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet the high standards we strive to maintain. Please be assured that we take your concerns seriously. Our team of supervisors, cleaners, and maintenance personnel have been informed and are actively reviewing the situation to understand what may have occurred. The comfort and well-being of our guests is our utmost priority. We sincerely appreciate your openness and the opportunity to improve. We will be reaching out to you directly to further discuss the matter and ensure it is properly addressed. Best Regards, BQA

Dear David, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet the high standards we strive to maintain. Please be assured that we take your concerns seriously. Our team of… Mostrar más

Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed the perfect location and the comfort of your room. Our team strives to prioritize every detail to make sure all our guests have a pleasant and seamless stay. We’re glad we could meet your expectations and hope to welcome you back soon! Best regards, BQA.

Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed the perfect location and the comfort of your room. Our team strives to prioritize every detail to make sure all our guests have a pleasant and seamless … Mostrar más

Thank you for your review. We’re glad to hear you found the apartment small and cozy, but we’re sorry to learn about the issues with lighting, the air conditioning noise, and the skylight curtain. Your feedback is very helpful, and we will look into improving the blackout curtains and addressing the AC noise to make future stays more comfortable. We appreciate you bringing these matters to our attention and hope to have the chance to welcome you again.

Thank you for your review. We’re glad to hear you found the apartment small and cozy, but we’re sorry to learn about the issues with lighting, the air conditioning noise, and the skylight curtain. Your feedback is very helpful, and we will… Mostrar más

Thank you for your review and for highlighting the location and cleanliness. We appreciate your feedback regarding the self-check-in system and accessibility. We understand that the keyless entry and stairs to the fifth floor can be challenging, especially for older guests, and we apologize for any inconvenience caused. We are continuously exploring ways to improve accessibility and support for all our guests. Thank you again for your valuable comments, and we hope to welcome you back in the future.

Thank you for your review and for highlighting the location and cleanliness. We appreciate your feedback regarding the self-check-in system and accessibility. We understand that the keyless entry and stairs to the fifth floor can be challe… Mostrar más

Dear Laura, Thank you for sharing your feedback. We're glad you chose to stay with us and appreciate you bringing this detail to our attention. We take cleanliness very seriously, and our housekeeping team has already been informed to ensure every corner is thoroughly inspected moving forward. Your comfort and satisfaction are our priority, and we hope to have the opportunity to host you again for an even better experience. Best regards, BQA

Dear Laura, Thank you for sharing your feedback. We're glad you chose to stay with us and appreciate you bringing this detail to our attention. We take cleanliness very seriously, and our housekeeping team has already been informed to … Mostrar más

Dear Damaso Costa, Thank you for your kind review! We’re glad to hear that you appreciated the clean, comfortable room and the attentive service provided by Eyal. It's wonderful that the location worked well for you, offering a peaceful atmosphere away from the crowds. We appreciate your feedback about the comforter and will certainly look into making improvements. We hope to welcome you back for another enjoyable stay! Best regards, Eyal,BQA

Dear Damaso Costa, Thank you for your kind review! We’re glad to hear that you appreciated the clean, comfortable room and the attentive service provided by Eyal. It's wonderful that the location worked well for you, offering a peacefu… Mostrar más

Dear Alba, Thank you for your kind review! We're so glad to hear that you enjoyed the location, cleanliness, and comfort of the apartment. It's great to know that Eyal's assistance and communication helped make your stay even better. We hope to welcome you back soon for another wonderful stay on the Buda side. Best regards, Eyal,BQA

Dear Alba, Thank you for your kind review! We're so glad to hear that you enjoyed the location, cleanliness, and comfort of the apartment. It's great to know that Eyal's assistance and communication helped make your stay even b… Mostrar más

Dear Verónica, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the location, cleanliness, and our service. It’s always our goal to make our guests feel comfortable and well taken care of. We also appreciate your feedback about the pillows and will consider it for future improvements. We hope to welcome you back soon! Best regards, Eyal,BQA

Dear Verónica, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the location, cleanliness, and our service. It’s always our goal to make our guests feel comfortable and well taken care of. We also appreciate… Mostrar más

Dear Roberutosan, Thank you very much for your kind feedback! We’re happy to hear that you enjoyed the location, the comfort of having a private bathroom, and the convenience of the elevator access. We appreciate your comment about the kitchen setup — while the room doesn’t have a private kitchen, we’re glad the provided equipment was useful during your stay. We hope to welcome you again in the future! Kind Regards, BQA

Dear Roberutosan, Thank you very much for your kind feedback! We’re happy to hear that you enjoyed the location, the comfort of having a private bathroom, and the convenience of the elevator access. We appreciate your comment about the ki… Mostrar más

Dear Alejandra, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the location, cleanliness, and comfort of the accommodation, as well as the quiet atmosphere. It’s always our goal to ensure our guests have a seamless and pleasant experience, and we’re so glad to know that we succeeded in doing so for you. Your recommendation means a lot to us, and we would be delighted to welcome you back on your next visit to Budapest! Best regards, Eyal,BQA

Dear Alejandra, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the location, cleanliness, and comfort of the accommodation, as well as the quiet atmosphere. It’s always our goal to ensure our guests ha… Mostrar más

Dear Marie, Thank you for sharing your experience! I’m glad to hear that you enjoyed the air conditioning, the good location, and the lighting in your room. I appreciate your feedback regarding the musty smell in the bathroom. I will ensure that our maintenance team investigates this issue to improve the overall experience for our guests. Your comfort is our priority, and your insights help us make necessary improvements. We hope to welcome you back soon for a more pleasant stay! Best regards, Eyal,BQA

Dear Marie, Thank you for sharing your experience! I’m glad to hear that you enjoyed the air conditioning, the good location, and the lighting in your room. I appreciate your feedback regarding the musty smell in the bathroom. I will ens… Mostrar más

Dear Daniel, Thank you for your review! We’re pleased to hear you enjoyed the great location and found the bed comfortable. Eyal strives to ensure our guests have a wonderful experience, and it's great to know his efforts were appreciated. We understand the concern about the room’s skylight and appreciate your feedback. We hope to have the opportunity to host you again soon! Best regards. Eyal,BQA

Dear Daniel, Thank you for your review! We’re pleased to hear you enjoyed the great location and found the bed comfortable. Eyal strives to ensure our guests have a wonderful experience, and it's great to know his efforts were apprecia… Mostrar más

Dear Samuel, Thank you for your wonderful review! I’m thrilled to hear that you enjoyed the fantastic location and the quiet atmosphere, even with the unusual timing of your stay. I’m glad the air conditioning worked well for you and that you found my attentiveness helpful. I look forward to hosting you again in the future! Warm regards, Eyal, BQA

Dear Samuel, Thank you for your wonderful review! I’m thrilled to hear that you enjoyed the fantastic location and the quiet atmosphere, even with the unusual timing of your stay. I’m glad the air conditioning worked well for you and that … Mostrar más

Dear Cristina, Thank you for your kind words! I'm delighted to hear that you found the location convenient and the apartment cozy. It's great to know that the air conditioning and comfortable bed contributed to your pleasant stay. Your acknowledgment of our's attentiveness and assistance is much appreciated. We strive to ensure our guests have everything they need for a memorable stay, and your feedback is invaluable. We look forward to welcoming you back in the future. Best regards, Eyal,BQA

Dear Cristina, Thank you for your kind words! I'm delighted to hear that you found the location convenient and the apartment cozy. It's great to know that the air conditioning and comfortable bed contributed to your pleasant stay. … Mostrar más

Dear Carlos, Thank you for your feedback and for highlighting the excellent location and attentive service. I'm glad to hear that you enjoyed your stay and found the proximity to places of interest convenient. Your suggestions are appreciated, and we will definitely look into adding a mirror to the room and ensuring even better cleaning standards. We look forward to welcoming you back on your next visit to Budapest. Best regards, Eyal,BQA

Dear Carlos, Thank you for your feedback and for highlighting the excellent location and attentive service. I'm glad to hear that you enjoyed your stay and found the proximity to places of interest convenient. Your suggestions are ap… Mostrar más