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Reviews of Hotel Waterman Kaktus 4 stars

Put Vele Luke 4, 21400 Supetar, Croatia

#6 of 7 hotels in Supetar

Guests' Choice

Review score

Based on 15 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    8.3

  • Value for money

    8.0

  • Free WiFi

    10.0

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Showing 1 – 15

  • Reviewed: 21 August 2025

    8.0
    Perfect place for family and friends
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Ppl putting towels to reserve chairs by the pools and they don’t show up for most of the day , no one from the property stops this even that property policy clearly says it’s not allowed.

    Everything is walking distance, lot’s of food and playground for kids.

    Stayed in August 2025

  • Reviewed: 1 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Drinks are very reduced in quality - only watered juices. No coffee machines, only from the thermos twice a day. Coffee from the machine should be payed despite the all inclusive option. Bars are sometimes a bit too crowded. Drinks could be improved in general.

    Hotel rooms are renovated, it was enough space for two adults and a kid. Rooms are cleaned every day. There are many outdoor activities, beach is very close and the outdoor area is generally clean. Food choice was sufficient and tasted good, there are many options of soup, main courses and salads. Staff is very friendly, polite ladies at the reception are trying very hard to fulfill all wishes.

    Stayed in June 2025

  • Reviewed: 30 August 2025

    10
    Family holiday
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Some staff were a bit grumpy but still very helpful. Pools were rather cold. Drinks menu limited unless you paid extra. Only 1 restaurant. But overall excellent for the price and the resort really exceeded my expectations. The website and Tui should update their website with better photos, it was far more beautiful than the pictures!

    The food was tasty, the pools were great and quite a few of them. It was a beautiful resort with a beautiful beach. All the decor was chic and elegant and stylish, lots of places to sit and relax. Our suite was very spacious and lovely. Wine and beer was nice on tap! Like a village with lots of greenery which I love.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    2.0
    Overall, this was one of my biggest disappointments in all my travels. I’ve stayed in many 4-star all-inclusive hotels a
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    The hotel advertises itself as 4 stars, but in reality it is far from this standard. I booked through Booking and unfortunately it turned out to be my first very negative experience. A lot of important information was not provided in advance. Pools are only partly free, sunbeds near the sea or with a sea view cost 10 EUR per person per day, towels are extra charge, and even the safe in the room is paid. For a place that calls itself all-inclusive, this is unacceptable. Food was the biggest disappointment. Meals were not tasty, there was no variety, and some dishes were clearly recycled 2–3 times, just mixed with other leftovers and served again. At first the buffet looks big, but when you actually look closer, there is very little to eat, especially for kids. Alcohol was awful – the beer was always watered down so much it was undrinkable, and anything normal you had to pay for separately. Coffee was only available in the morning from thermoses, and there was no coffee machine at all, which I have never seen in a 4-star hotel. If you wanted coffee later in the day, you had to buy it. Milk was also only available in the morning, so giving cereal to a child at lunch or dinner was impossible. The same with cold cuts for sandwiches – only in the morning. Honestly, for an all-inclusive this food and drink service was a complete shock. The rooms were another disappointmentu. They looked nothing like the photos on Booking – very small, outdated and cramped. The “double bed” was just two singles pushed together, the balcony was tiny and uncomfortable, and in the bathroom there was only liquid soap. No shower gel, no shampoo, nothing. In one room the soap dispenser didn’t even work. The fridge in one room was a bit bigger, but in the other it was so tiny a 1.5L bottle didn’t even fit. Yes, there was air conditioning, but that was the only real positive. Service was also poor.

    The only thing I truly liked is that it is in Croatia. Croatia is beautiful, the sea is warm, and it is impossible not to love the country itself. The only positive aspect of the hotel is its large territory – and that’s all.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    must be tried
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was wonderful. The environment, the room, the food selection. Most of the staff were really nice. They fulfilled all our special requests. The beach is rocky, but the water is crystal clear.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Perfect place for families with or without kids.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 10 nights

    Beds were too hard. :(

    Super breakfast!

    Stayed in July 2025

  • Reviewed: 3 August 2025

    4.0
    Overall disappointing as a hotel experience and wouldn’t recommend.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 11 nights
    • Submitted via mobile

    The food is very repetitive. We struggled after a few days. It is a very strange set up as you are allocated a restaurant on arrival and are not allowed in any others on the complex. It seems they are operated by different companies. Hygiene is dubious because the serving utensils are often just put back by other guests into the food dishes rather than the plates provided allowing for contamination of the food. Myself and two daughters were all sick for 24 hours, one after the other. The rooms are small and the bathroom was substandard, very dated, mold on walls and tile grout. We booked last minute, so only standard rooms available, ours was located on the ground floor which is down stairs from reception area but at ground level externally. The external “terrace” was small and uninviting so we didn’t use it except to dry wet towels and costumes. The corridor to the room was full of small flies.

    The location is good. A short, pleasant walk into Supetar, which is a lovely little harbour town with bars, restaurants and shops. It is also right by the beach (pebble), although the beach is quite narrow but there are plenty of activities and a number of bars. None are connected to the hotel, so expect to pay. The Lennox pool was nicer, quiet and only kids over 12 allowed but you have to pay extra 3 euros each per day and it only opens 11am until 6pm and they are packing up around you from 5.30. You also have to pay extra for any drinks there (even water) which is bizarre as you can just walk a short distance to the other pool bar to get the included drinks. If we didn’t have the Lennox pool, our holiday would have been worse, as the other pools and the beach were noisy and overcrowded (for our taste), so it was worth paying extra for.

    Stayed in August 2025

  • Reviewed: 24 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Very nice and clean hotel, near to beach

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Everything was perfect.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    10
    It was amazing. We loved everything, from the amazing food at the buffet, the pool, beach and all the daily activities p
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 9 nights
    • Submitted via mobile

    The property is clean, close to the beach, the pool right in front.

    Stayed in July 2025

  • Reviewed: 6 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2025

  • Reviewed: 10 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 16 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 10 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 9 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

Showing 1 – 15

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