Run down building. Entrance next to a loading dock. Inconvenient and uncomfortable.

Rooms are modern and clean. Large bathroom.

Stayed in July 2025

Firstly, when I booked the hotel I asked them if I could leave some luggage with them before my stay (I had 9 days in Split, 5 days on Korcula, before coming back to Prima Luca) to save me taking in needed stuff to Korcula. “Yes, it’s not normally something that we would do, but we ca do this for you”. Brilliant, thank you!! Luckily I went I find the hotel whilst in Split the first time and double checked my request to save any hassle on the day of my ferry. “I don’t know why you were told that, we just leave the cases in the corridors and reception isn’t manned ant night” - not a major problem as I the had time to source storage, but why say yes in the first place? And what if I hadn’t checked? The ‘boutique’ hotel as it calls itself is on the 3rd floor of a shopping centre. As you go up in the tatty glass walled lift you pass the other abandoned floors that look like it was a set in an apocalypse movie. Reception isn’t much better. Stairs are taped off, escalator not in use. It looks like there was once a cafe or bar on the top floor which would give amazing views of the city. Also looks abandoned. As well as boutique I’m sure I saw the words ‘luxury rooms’ somewhere. Small windows at the top of the bedroom wall leaves little natural light and zero fresh air. Although the bed was comfy, there was only one small pillow each and no sign of extras. One of the rooms descriptions was ‘unique decoration includes a 3D rendition of the oldest Slavic alphabet. Not that this was a reason I booked it but it was some letters painted onto a wall with a line Dow the side to look like the 3D graffiti you did o your school books. This at least gave me a chuckle I’m far from a room snob, it wasn’t a horrible experience by any stretch but it wasn’t worth paying £180 for a night. Luckily it was only a one night stop off

Spacious room, spacious, good working shower. Clean

Stayed in September 2024

Cleanliness of the room!

While the location is excellent, the hotel's standards fall short of what one would expect from a four-star establishment. Despite arranging and confirming an early check-in, the process was frustratingly slow. We had to wait a significant amount of time, which was disappointing. The beds were extremely hard, making it difficult to get a good night's sleep. Upon entering our room, we found stains on the bathroom floor, indicating it had not been cleaned properly. We had to request a second cleaning, but even then, the bathroom still required a deep clean.

Stayed in August 2024

Lack of facilities. It was just a room and bathroom. No restaurant or gym or cafe or anything. I didn’t like the cheap interior trying to look luxury. I didn’t like going through a shopping centre to get access. Especially at night.

Great location. Spacious room.

Stayed in June 2024

The hotel is located in an abandoned shopping mall, which gives the whole thing kind of a creepy vibe. In addition, the massage chair that was advertised on the homepage did not work.

The bed is comfortable and the shower is truly great.

Stayed in June 2024

Hotel is above a shopping centre so when the shops are closed you have to use a service entrance around the back in an alley

Location is perfect - so central

Stayed in May 2024

Bad room , the price is high compared to the room

Stayed in April 2024

Seemed clean and was quiet

Stayed in October 2023

Arrive late at night as a solo female traveler, trying to find the hotel was quite difficult and I had to ask bouncers at a club next door who pointed at an abandoned, graffiti filled shopping mall. The hotel is located in an abandoned shopping mall and is not 'luxury boutique' as stated online. I had paid for the hotel upfront online and on arrival was told by the gentleman at reception that I had to pay for it, I explained and showed my bank statement that I had paid, he eventually had to call he's boss. I was shown to my room, which at first glance is lovely and spacious, and looks glamorous with a large Jacuzzi bath. After putting my bags down and settling in, I went to lock my front door for the night and noticed there was no key in the door or a latch lock, I eventually went back out to the front desk to ask and was laughed at by the gentleman who told me I didn't need to lock it. I explained to him that as a solo female I would like to be able to lock my door. This became a discussion with him telling me only I can get into my room with my key card, I explained that it would be very easy for somebody to get into my room and I have never known somewhere you were unable to lock the door from the inside and it should not be a problem that I wish to do so. He had to call hes manager again and eventually gave me the keys to my room, not sure why this was a problem to begin with? At this point I just wanted to have a glass of wine in the Jacuzzi bath, I checked the minibar menu and opened the minibar and for some reason the minibar was completely empty, I went back outside to front reception as I assumed this was a mistake, so asked and was told ''No''. Again, I have never known a luxury hotel that has empty minibars in the room? The Jacuzzi bath did not work either.

Room was a good size Room was modern There was not much else apart from the above unfortunately.

Stayed in September 2023

Decoration, basic, cheap, old furnishings, Could have been so much more.

Central location, view, room size.

Stayed in September 2023

There was a water inflitration in the celling. In my room there wasn't any mold, but where my friends stayed yes. I do not think this should happen.

The room is big as well as the bathroom.

Stayed in May 2023

Unable to open window. Stuffy and small room. The massage chair does not work. Only cash payment was available.

Location

Stayed in January 2023

In the room there was a carpeted floor. Every time I entered my room, I could smell some unpleasant odor, which was much stronger in the bathroom. I cannot judge if it was coming from the carpet or the use of some chemical in the bathroom. The narrow windows of the room were very high and did not let opening them.

This is a nice hotel in a nice location, very close to the city center. The room was large (35 m²), although 2 big massage chairs, looking rather old and not clear if still operational (probably yes, I did not try), occupied a lot of space.

Stayed in October 2022

bed and pillows really uncomfortable, the bed needs more pillows, the exit sign in the room above the door was so bright it was impossible to sleep, no view of city the windows were so high up, really loud outside building air conditioner noise

friendly and helpful staff, large and nicely decorated room, great location, good room amenities, room had a large bathroom and vanity, and shower, comfortable room, lift

Stayed in October 2022

Slight smell in the toilets but once you flushed, the smell went away. Possibly just dormant water. Gaining entry/exit is very odd, being in an abandoned shopping mall but once you find the entrance it's fine. The lift broke at one point and had to find another way out.

Rooms were all clean and as advertised, the staff were friendly and were helpful if you wanted any suggestions for what to do on a day. The location is incredible, no need for a taxi to get anywhere, you are right in the centre of Split. Air conditioning was nice for breaks during the day and the rooms are massive. We stayed as a large group of friends and the staff were very accommodating, would definitely recommend.

Stayed in May 2025

The location was perfect just in the heart of Split, the staff was very friendly and helpful, Maša was taking care of me and she was very responsive and helped me with all my needs. Even after I left the hotel she was helping me a lot to to deliver me my staff that I forgot in the room.

Stayed in August 2024

The hotel is located on the third floor in an almost abandoned shopping mall, which gives the whole place a depressing and creepy vibe. The room had a strong chemical smell during the entire stay. Small windows you can’t open and ventilate the room and placed so high that you can only see the sky. Dirty glasses and spoons, changed after i pointed it out. The hallway outside my room was used as storage for old advertising signs. Hot water took a very long time, flushed for 5-10 min and still only lukewarm. The building probably has no hot water circulation system, risk of Legionnaires' disease! (dangerous pneumonia) I have traveled a lot and stayed in many hotels, 113 via Boking.com over the years, but after this I no longer trust the Booking ratings and star system any more. 107 of 281 ratings 9 – 10 can’t be true! 78 of 281 ratings 7 – 9! Are the reviews for the same place as I stayed in? This is not a 4-star hotel with a rating 7.0

The location is very good, close to everything: Diocletian's Palace, restaurants, bars, waterfront promenade (Riva), shopping, buses and taxis. But that is the only positive! The room itself was acceptable but the "Hotel" as a whole was disappointing and depressing. Diamond studs on the headboard and thick carpeting doesn't make it 'Luxury' or 'Boutique'

Stayed in June 2024

The cleanest room since I've been traveling and I've been traveling for the last 20 years. The location is excellent. The city is beautiful

Stayed in December 2023

Everything was perfect and close to the centre! The reception staff was extremely kind and even let us stay at the day of our checkout longer without any charges.Would definitely come back here :)

Stayed in November 2023

The room is a little bit small but it was sufficient for what we needed and an easy walk to the port and various restaurants

Stayed in December 2023

I liked the room and design. It has a lot of space and a beautiful city view. Comfy beds and top cleanliness. It is quiet and well located on the top of building including elevator. Good value for money and perfect communication with staff from the moment of making reservation, our staying due to the check outbox. They were professional and available for all our questions. Hope to come back again!

Stayed in November 2023

Charming hotel with an amazing location! It is right in the city center, everything was a walking distance from the hotel. There are many good restaurants and coffee shops in the area and the Diocletian's Palace is only a few minutes of walk away which is amazing. Our room was nice and comfortable. The hotel staff made us feel welcome and gave us recommendations for all the thing that we must see during our stay in Split! Would recommend! :)

Stayed in November 2023

From my point od view The decoration of the room is awful, and I think the hotel needs an URGENT renovation. it looks abandoned, kind of sad

The location

Stayed in September 2023

Booking charged my credit card, but the hotel charged too my credit card. So I’m waiting a refund from booking. The hotel was payed.

The room is very beautiful and large. The placement of the hotel is bizarre. It is downtown - DOWNTOWN… so no parking, and security system code for the door. If you come for the first time it will be impossible without assistance. BUT… the room is perfect and the place where the hotel is situated is PERFECT… so, NO free parking arround but payed ones are available. It was a very good night in the hotel, the little problem was to get in first, but we figure it out. The mats are exceptional !!!

Stayed in August 2023