Recensioni su Heritage Hotel Pasike 4 stelle

Dear Franco, Thank you for your review. We are sorry for your frustration regarding parking. We want to clarify that as we are located in the heart of the old town, there is no private parking available directly at the hotel for our hotel or any other hotel in the center of the old town.. All parking spaces in the old town are street parking and are managed by the town of Trogir, not by our hotel. The prices for parking are also set by the town, and unfortunately, we have no influence over them. We provide information that parking is paid and assist our guests with finding a cheaper alternative upon arrival, and we apologize if this was not communicated clearly enough during your booking. We are sorry for any misunderstanding. Sincerely, The Heritage Hotel Pasike

Dear Franco, Thank you for your review. We are sorry for your frustration regarding parking. We want to clarify that as we are located in the heart of the old town, there is no private parking available directly at the hotel for our hotel … Mostra altro

Dear Amato, Thank you for taking the time to share your feedback about your recent visit. We're delighted to hear that you enjoyed our pizza and the cuisine overall. It's wonderful to know that we exceeded your expectations in that regard. We are, however, concerned to hear about your experience with the cleanliness of our establishment. Your satisfaction is our top priority, and we apologize if we fell short of your expectations in this area. Thank you again for your feedback. We hope to have the opportunity to welcome you back soon for a more enjoyable experience. Sincerely, The Heritage Hotel Pašike Team

Dear Amato, Thank you for taking the time to share your feedback about your recent visit. We're delighted to hear that you enjoyed our pizza and the cuisine overall. It's wonderful to know that we exceeded your expectations in that … Mostra altro

Dear Orazio, Thank you for your kind review! We're delighted to hear that you found the bed very comfortable and appreciated the classic style of our hotel. We also appreciate your suggestion about informing guests regarding the absence of an elevator. We'll certainly take this into consideration to ensure that all future guests are aware. We're glad this was not an issue for you and that you had a pleasant stay. We look forward to welcoming you back in the future! Best regards, Heritage Hotel Pašike Team

Dear Orazio, Thank you for your kind review! We're delighted to hear that you found the bed very comfortable and appreciated the classic style of our hotel. We also appreciate your suggestion about informing guests regarding the absen… Mostra altro

Dear Enrico, Thank you for your wonderful review! We are so glad that you were satisfied with your stay and that you had such a positive experience with us. It is a huge compliment to be called "the best," and we truly appreciate your praise. We can't wait to welcome you back again on your next visit to Trogir! Sincerely, The Heritage Hotel Pasike

Dear Enrico, Thank you for your wonderful review! We are so glad that you were satisfied with your stay and that you had such a positive experience with us. It is a huge compliment to be called "the best," and we truly appreciat… Mostra altro

Dear Massimo, Thank you for your kind review and for sharing your pleasant experience at Hotel Pašike! We are delighted to hear that you enjoyed the neoclassical decor, our excellent location, and the friendly and helpful staff. We appreciate your feedback regarding the maintenance issues. Please be assured that we are addressing the noisy hairdryer, unstable toilet seat, worn curtains, and missing shutter panel to improve our guests' experience. We look forward to welcoming you back soon! Best regards, Heritage Hotel & Restaurant Pašike Team

Dear Massimo, Thank you for your kind review and for sharing your pleasant experience at Hotel Pašike! We are delighted to hear that you enjoyed the neoclassical decor, our excellent location, and the friendly and helpful staff. We apprec… Mostra altro

Dear Cinzia, Thank you for sharing your feedback with us. We deeply apologize for any inconvenience you experienced during your stay. Regarding the parking fee, we did send you information about an option to reserve a hotel parking place less than 10 minutes on foot from the hotel for just 5 euros per day when you made your reservation. If our message had been read, you could have received a significantly reduced parking fee. The parking in front of the hotel is owned and managed by the town Trogir and we can not influence in their pricing policies. As for the water problem, we inform you that we were not informed in advance by the company having the works done about the road works that caused the water supply disruption in the entire town. We apologize for the inconvenience this situation caused you on the morning of your departure. We truly appreciate your understanding, and we are genuinely sorry that your experience was not as you expected. Your feedback is valuable to us as it helps us improve our services. We would like to assure you that your comfort and satisfaction are our top priorities. If you decide to visit us again in the future, we will make sure to provide you with a better experience. Please don't hesitate to contact us directly if you have any further questions or concerns. Thank you for considering our hotel, and we hope to have the opportunity to welcome you back for another stay. Best regards, Heritage Hotel Pasike Team

Dear Cinzia, Thank you for sharing your feedback with us. We deeply apologize for any inconvenience you experienced during your stay. Regarding the parking fee, we did send you information about an option to reserve a hotel parking place … Mostra altro

Dear Alessandra, Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your comments about our central location in the historic area of Trogir. We are, however, sorry to hear that certain aspects of your stay did not meet your expectations. Your feedback regarding the condition of the furniture, mattresses, air conditioning, and bathroom fixtures is valuable to us. We are continuously working to enhance the comfort and experience of our guests. Please accept our apologies for any inconveniences you faced during your stay. We take your feedback seriously and will certainly use it to improve our services and facilities. We hope you might consider giving us another chance in the future, so we can offer you an improved experience that meets your expectations. Best regards, Heritage Hotel Pasike Team

Dear Alessandra, Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your comments about our central location in the historic area of Trogir. We are, however, sorry to hear that certain aspec… Mostra altro

Thank you for your review, Germana! We're glad to hear that you found our staff to be friendly and kind. We apologize for any inconvenience caused by the room facing the restaurant and the street, as we understand that it may have affected your sleep. To easily address the matter, it is enough to keep the windows closed since all the rooms are air conditioned and when windows are closed are soundproof and than there is no noise from the street or the restaurant. Regarding parking, we apologize for the inconvenience of not having a nearby parking facility. We understand that the parking situation may not have met your expectations. Please note that the parking in the city center is managed by the local administration, and unfortunately, it is beyond our control. Despite this, we are glad that you enjoyed your overall experience with us. Your feedback is valuable to us, and we will continue to strive for improvements in all areas. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. Best regards, Heritage Hotel Pasike team

Thank you for your review, Germana! We're glad to hear that you found our staff to be friendly and kind. We apologize for any inconvenience caused by the room facing the restaurant and the street, as we understand that it may have affe… Mostra altro

Gentile Georgia, Grazie mille per averci scelto come destinazione per il tuo soggiorno a Trogir. Siamo felici di leggere che ti sei trovata bene e che hai apprezzato la nostra posizione centralissima e lo staff eccezionale. Siamo orgogliosi di avere un team così attento e disponibile. Siamo contenti che la tua stanza sia stata di tuo gradimento e che tu abbia apprezzato i comfort offerti. È bello sapere che abbiamo soddisfatto le tue aspettative. Inoltre, siamo lieti che tu abbia apprezzato la nostra colazione abbondante e deliziosa. Ti ringraziamo per il tuo feedback positivo e speriamo di poterti ospitare nuovamente nel nostro hotel e ristorante Pasike in futuro. Cordiali saluti, Il team dell'hotel Heritage Pasike e il ragazzo con gli occhiali

Gentile Georgia, Grazie mille per averci scelto come destinazione per il tuo soggiorno a Trogir. Siamo felici di leggere che ti sei trovata bene e che hai apprezzato la nostra posizione centralissima e lo staff eccezionale. Siamo orgoglio… Mostra altro

Dear Eugenio, Thank you for taking the time to share your feedback. We're pleased to hear you appreciated our central location and the overall management of the hotel. Your comment regarding the cleanliness of your room has been noted. We strive to maintain the highest standards of cleanliness in all our rooms and apologize if your experience did not meet your expectations. We will use this feedback to improve our cleaning procedures. We hope you'll give us another chance to provide you with a more satisfying stay. Sincerely, The Heritage Hotel Pašike Team

Dear Eugenio, Thank you for taking the time to share your feedback. We're pleased to hear you appreciated our central location and the overall management of the hotel. Your comment regarding the cleanliness of your room has been noted… Mostra altro