Reviews of Madison Luxury Apartments & Rooms 4 stars

I really appreciate the late check-in and the kind assistance of the staff. Attention to detail, flexibility at breakfast to attend to kids' needs, good selection of breakfast options, comfy beds. All was great!

Beware! AI corrected photos do not accurately represent reality! The staff was nice—if not extremely friendly, at least okay—but that is where the positives end. The biggest apartment I booked was on the other side of the street with no elevator, located on the fourth floor. It is definitely not a four-star accommodation. Just look at the welcome carpet—it is terribly dirty! I traveled with my kids, and if we hadn't been extremely tired, I would never have stayed at this place and would have requested a reimbursement. For that price, I could have booked two rooms at the Hampton Hotel that would comfortably accommodate us all. I chose this place because it was supposed to have a spa (which I learned after payment costs an extra €100) and a washing machine. However, there was nothing to hang the clothes on! There was no dryer and no place to hang the washed clothes, either! Additionally, it is not air-conditioned! That is a lie. There is a small air conditioner in the living room that barely works, and there is a long corridor plus another smaller one dividing the it from bedrooms, making it hot in both bedrooms And the smell! It was like someone tried to mask smoke and sweat with perfume—absolutely awful. I was told there was no space in the garage and that I could park on the street (but there were no spots) or use one of the hotel’s spots on the street for €20. Even most hotels don’t charge such an amount for parking; it’s usually around €15. It cost me so much just to park on the street! So, no, I do not recommend this place for that price! You would be better off staying somewhere else.

Nice staff. Good location. Good parking solution.

The apartment is located in a building next to the hotel. The place need more maintenance and care.

Biiiiig rooooom

I honestly expected alot more because for this price range could find better. Definitely not family friendly, you enter in building and from there to another building, inside it is 2 rooms separated with door n keys On our opposite room there was someone having some inappropriate actions and sounds coming which is not child-friendly! I repeat! +18 things! Second, not hygienic! Not everything works This apartment/rooms look like its more like for use of one-night +18 use-cases mostly Honestly just run away pay 50-100€ more per night and find somewhere better Hotel is not hotel, its apartment and is not like in pictures And suddenly woke up to 5 different places of insect bites on my body Just run away i wont get here again, all of our family has insect bite and it seems not mosquito but an insect likely since the marks we have are bigger, never seen such bite marks before in Germany Our passport was scanned with the staff's phone, unprofessional, private phone as copy tool uncomfortable

We took the hotel appartment, the building itself is quite old. The breakfast was really good. But the hotel wasn’t close, so we had to drive a few kilometers to get there. The hotel said it was 4 stars, but it didn’t feel like it. The bathroom didn’t seem safe. The water heater was hanging low, where kids could reach it, and that’s dangerous. The air conditioner was only in the living room, so the bedrooms got really hot. We had to walk up four flights of stairs to get to our apartment, and that was pretty tiring. The breakfast was tasty and clean. But the lady who served us (she had blond hair) wasn’t very friendly. I gave her my passport, and instead of handing it back, she just put it on the table where we were eating and walked away without saying anything. She didn’t even smile. That felt kind of rude. So, the breakfast was nice, but the hotel didn’t feel like it should be called 4-star.

Everything feels quite old, not a 4-star experience.

Good place in center. Rich breakfast

For 4* accomodation the bathroom could take a little bit of renovation.

Customer service. Breakfast. Restaurants in the area.

Carpet everywhere in the property.

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Spacious and location

Apartment is in a different building on 3rd floor. No lift.☹️

The description of the room did not correspond to reality. The sofa was actually in the same room as the main bed. Parking problems.

Amazing staff, great facilities and rooms. Great location as well.

When we book this apartment for us it was important that they have spa zone with jakuzi . When we came in the hotel we were told that it is not possible because spa zone is only for two people . And in apartment has no kitchen as on the Fotos in booking

The staff was very accommodating and helpful. We initially booked the king suite with sauna and jacuzzi and arrived there well after 20. We jumped into the jacuzzi immediately after getting in the room and realised very late that the apartment has no windows to open. It got really stuffy. As my husband has allergy issues, it was very hard for him to breathe afterwards. We asked for a change of the room and they enabled it for us very quickly and free of charge. The next room was very clean, beautiful and spacious. We enjoyed our stay fully.

Spacious and comfortable room, kind staff.

Parking was not free as we thought, breakfast could be better for a 4 star acommodation.

I liked everything. This is "my cup of tea". I have been visiting Zagreb often lately and this was the best stay for me, even though the rest of the places were good, but I liked this the most. I especially like that you have an apartment with a kitchen, not only room and an option for a garage but you still have a reception and a breakfast. The staff was very nice. I took a room with a balcony. It was great. Very good value for the money.