Reviews of Lone Hotel by Maistra Collection 5 stars
Luje Adamovica 31, 52210 Rovinj, Croatia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWe loved everything!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWhat is not to like, all is excellent!
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Dear Tomislav, Thank you so much for your fantastic review! We're thrilled to hear you had such an amazing weekend with us and that everything met your expectations. Your kind words truly mean a lot to our team, and we hope to welcome you back again soon for another excellent stay. Sunny regards from Rovinj, Dragana Lone Guestrelations Team
Dear Tomislav, Thank you so much for your fantastic review! We're thrilled to hear you had such an amazing weekend with us and that everything met your expectations. Your kind words truly mean a lot to our team, and we hope to welcome y… Show more
Reviewed: 17 August 2025 · Stayed in May 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReally great location, beautiful park nearby and friendly staff
Beach is small so it gets very busy. People are leaving their clothes to reserve a spot from 6:30am
Dear Alessandro, Thank you for your wonderful review! We're so pleased to hear that you enjoyed our great location, the nearby park, and the service provided by our friendly staff. We appreciate your feedback regarding the beach. We understand that it can get busy during peak times, and we’re constantly looking for ways to enhance the experience for all our guests. We hope to welcome you back soon for another fantastic stay! Warm regards, Josipa Lone Concierge Team
Dear Alessandro, Thank you for your wonderful review! We're so pleased to hear that you enjoyed our great location, the nearby park, and the service provided by our friendly staff. We appreciate your feedback regarding the beach. We unde… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLovely location. Very calm and clean
It would have benefitted from own pool and also outside bar area
Dear Matthew, Thank you for your kind words! We're thrilled to hear that you enjoyed our beautiful location and the calm, clean atmosphere of the hotel. We also appreciate your suggestions regarding a pool and an outdoor bar area. We are always looking for ways to improve and your feedback is invaluable to us as we continue to enhance the guest experience. We hope to welcome you back for another relaxing stay soon! Warm regards, Josipa Lone Concierge Team
Dear Matthew, Thank you for your kind words! We're thrilled to hear that you enjoyed our beautiful location and the calm, clean atmosphere of the hotel. We also appreciate your suggestions regarding a pool and an outdoor bar area. We are… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast. Pool was a liitle small but east access to multiple sections of the beach.
It’s a public beach so can be difficult to secure seats at peak hours.
Dear Vinay, We are pleased to hear that you were generally satisfied with your stay. Regarding the pool and beach, we completely understand your concerns. In Croatia, by law, the beaches are public, which can sometimes make securing a spot challenging during busy times. Please be assured that our beach team works diligently every day to maintain order and ensure the best possible experience for our guests. We are actively exploring ways to improve the situation and make your next visit even more enjoyable. Thank you again for your feedback, and we look forward to welcoming you back soon. Warm regards, Petra Lone Guestrelations team
Dear Vinay, We are pleased to hear that you were generally satisfied with your stay. Regarding the pool and beach, we completely understand your concerns. In Croatia, by law, the beaches are public, which can sometimes make securing a spo… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe bed is supercomfortable, the breakfast was exceptional (including all the waiters who are always supernice), the position was great as well
We stayed for full two weeks and after the first days in which everything was impeccable a few thing started to be under standard. The room service was forgetting something almost every day (water or coffe or towels) probably due to the hotel being full durino our stay but it does not reflect the standard of the place. Additionally the situation at the beach was completely out of hand. Almost all sun beds were occupied by towels since very early morning with owners showing up whenever they wanted....,and no action taken by anyone. This generated several fights in the beach which have been quite bad to witness. I Believe these defects can be sorted out easily but unfortunately have been with us during the vacation.
Dear Andrea, Thank you very much for choosing our hotel for your stay in charming Rovinj and for taking the time to leave us such a constructive review. We are glad to hear that you were satisfied with most aspects of your stay, especially the comfortable bed, exceptional breakfast, and friendly service. We sincerely hope that the occasional oversights from our room service did not overshadow your experience too much, and we would be grateful for another opportunity to welcome you back and improve your impression. Regarding the beach situation, we fully understand how frustrating it can be. Please rest assured that our beach team works hard every day to maintain order, and we are constantly exploring ways to find a better solution to this challenge. We truly hope to have the pleasure of hosting you again in the future and turning any negative experiences into positive memories. Warm regards, Petra Lone Guestrelations team
Dear Andrea, Thank you very much for choosing our hotel for your stay in charming Rovinj and for taking the time to leave us such a constructive review. We are glad to hear that you were satisfied with most aspects of your stay, especially… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThis hotel is one of a kind. Close to perfection. From the design to the location, the breakfast, the beach, the SPA, the rooms, the view. I can keep on but you get the picture. - it's quite remarkable.
The Japanese restaurant was so expensive, we practically felt we got ripped off. They charged 12 Euros for a bottle of water and 52 Euros for a glass of whisky.
Dear Asaf, Thank you so much for your heartfelt review! We’re truly thrilled to hear that you found so many special things to love about your stay. It means the world to us that your experience was close to perfection. We’re also grateful for your honest feedback regarding the Japanese restaurant. We understand how pricing can impact the overall experience, and we’ll definitely take your comments to heart as we strive to improve. It makes us incredibly happy to hear that you can’t wait to come back, we’re looking forward to welcoming you with open arms again soon! Kind regards, Petra Lone Guestrelations team
Dear Asaf, Thank you so much for your heartfelt review! We’re truly thrilled to hear that you found so many special things to love about your stay. It means the world to us that your experience was close to perfection. We’re also gratefu… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThis is our eighth time in Lone. I guess there is no need to continue.... :) The main advantage is that the hotel does not lower its level, does not disappoint in anything!
There is no such thing...
Dear Natalia, Thank you so much for your continued loyalty and kind words! We're truly honored to have welcomed you for the eighth time. That says more than any review ever could. It's incredibly rewarding to hear that you consistently find the quality and service at Lone by Maistra Collection up to your expectations. Maintaining a high standard and never compromising on guest experience is exactly what we strive for, so it's wonderful to know that this comes across clearly to our returning guests like you. We look forward to seeing you again very soon! Best wishes, Dragana Lone Guestrelations Team
Dear Natalia, Thank you so much for your continued loyalty and kind words! We're truly honored to have welcomed you for the eighth time. That says more than any review ever could. It's incredibly rewarding to hear that you consistently f… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLoved the design, attention to detail, large room with all comforts, high quality non allergenic toiletries, beautiful facilities including sauna and indoor, outdoor pools and beach.
As we experienced it - fully booked - there were not enough loungers and lockers.
Dear Sonya, Thank you for sharing your valuable feedback with us. We are thrilled to hear that you enjoyed the design, comfort, and high-quality amenities, including the toiletries and our beautiful facilities such as the sauna, pools, and beach. We sincerely apologize for the inconvenience caused by the limited availability of loungers and lockers during your stay. Please rest assured that we are currently reviewing our capacity and making improvements to ensure a more comfortable experience for all our guests, especially during peak times. Your satisfaction is important to us, and we truly appreciate your insights. We hope to have the pleasure of welcoming you again soon. Warm regards, Josipa Lone Concierge Team
Dear Sonya, Thank you for sharing your valuable feedback with us. We are thrilled to hear that you enjoyed the design, comfort, and high-quality amenities, including the toiletries and our beautiful facilities such as the sauna, pools, an… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGood location in a lovely cove surrounded by forrest. Comfortable rooms. Great breakfast. Nice beach bar.
The beach is small and overcrowded. We preferred to stay in the spa rest area after swimming. Limited dining options. Sushi restaurant service was ridiculously slow: waited over an hour for the food to be served. They also charged almost 12 € for a bottle of water (it’s 7€ at other property restaurants). Pool and beach are shared with a cheeper hotel nearby, which takes away from the high-end experience.
Dear Katerina, Thank you for choosing to stay with us and for sharing your detailed feedback. We are glad you enjoyed the beautiful location, comfortable rooms, breakfast, and our beach bar. We appreciate your honest comments regarding the beach size and crowding during the high season, as well as the slow service and pricing at the sushi restaurant. Please know that we take all guest feedback seriously and will share your observations with the relevant teams to improve our offerings. Regarding the shared pool and beach facilities, we understand how this can impact the overall experience and will continue to work on ways to enhance guest satisfaction. Thank you again for your valuable input, and we hope to welcome you back for a more seamless stay in the future. Kind regards, Petra Lone Guestrelations team
Dear Katerina, Thank you for choosing to stay with us and for sharing your detailed feedback. We are glad you enjoyed the beautiful location, comfortable rooms, breakfast, and our beach bar. We appreciate your honest comments regarding th… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLovely bed, good facilities and friendly staff
We paid extra for a pool room but the pool was not very well maintained and needs cleaning better around the edges
Dear Simon, Thank you for sharing your feedback. We are glad to hear that you appreciated the comfort of the bed, the facilities, and the friendliness of our staff. We apologize that the pool in your upgraded room did not meet your expectations in terms of maintenance and cleanliness. We have shared your comments with our maintenance team to ensure this is addressed and improved. We appreciate your input and hope to have the opportunity to welcome you again and provide a better experience. Best regards, Petra Lone Guestrelations team
Dear Simon, Thank you for sharing your feedback. We are glad to hear that you appreciated the comfort of the bed, the facilities, and the friendliness of our staff. We apologize that the pool in your upgraded room did not meet your expect… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in May 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewNot the first time at this hotel, but again perfect. Nothing to complain
Dear Ivan, We truly appreciate your loyalty and kind words. It brings us great joy to know that your experience at our hotel continues to meet your expectations. Thank you for choosing to stay with us again, and we look forward to welcoming you back soon. Best regards, Josipa Lone Concierge Team
Dear Ivan, We truly appreciate your loyalty and kind words. It brings us great joy to know that your experience at our hotel continues to meet your expectations. Thank you for choosing to stay with us again, and we look forward to welcomi… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified review