Helios Faros d.d. Hvar PLACESHOTEL by Valamar Naselje Helios 5 21460 Stari Grad , 21460 Stari Grad, Croatia
#3 of 6 hotels in Stari Grad
Guests' ChoiceBased on 735 hotel reviews
8.9Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 6 September 2025
Lauren
United KingdomThe air con would not turn off in our room.
Clean hotel with beautiful views and lots of activities to get involved it.
Stayed in September 2025
Reviewed: 4 September 2025
Gareth
United KingdomWe asked for our two rooms to be close together but this was not given. When selecting our rooms at booking time the only twin rooms were small and the double rooms were medium so we booked one of each (as our older kids wanted a twin). We were not told the small rooms are in a different block, nor the bed arrangements are the same in all, ie single beds pushed together or apart. On arrival it was too late to upgrade our kid's room due to capacity but would have had we been given the choice in advance (as we could simply have pulled their beds apart). Also note, for those unaccustomed, there is a lot of smoking.
Breakfasts, the pool, the location were all very good. Great for gluten allergens. Our daughter who is coeliac was able to ask for most things to be made gluten free and had no problems through the week. This can be done on each order through the phone app. The town of Starigrad is a nice walk which we did every evening. Lovely architecture and ice cream. The sea is beautiful.
Stayed in August 2025
Reviewed: 31 August 2025
Kate
United KingdomRoom was very small. Not much room to hang stuff up or shelf space. Shower was very small.
Pool - sunbeds - buffet breakfast - lunch options - cocktails. Location superb.
Stayed in August 2025
Reviewed: 30 August 2025
Enej
CanadaRestaurant system
Proximity to beach Shaded beds
Stayed in August 2025
Reviewed: 30 August 2025
Tatjana303
CroatiaThe music performances become a bit repetitive if you stay more nights. Our room could have been cleaned a bit better.
The pool area is beautiful and the credit system works great. 25€ was enough for dinner and cocktails. It is near the beach and Stari grad is also close. The food was mostly great, especially the pizzas. There was lots of choice for breakfast. You can send all of your requests regarding the room through the app. All in all, I think it is great value for money.
Stayed in August 2025
Reviewed: 29 August 2025
Stefan
RomaniaStaff was ok but quite rigid. I asked for a double bed weeks in advance, told it was going to happen and wasn't given one. I asked for flowers to be placed in the room as it was my partner's birthday and didn't even receive a response. Anything that is above and beyond is not going to happen.
Nice location and quiet.
Stayed in August 2025
Reviewed: 28 August 2025
Nadia
FranceThe resort was very customer orientated. Service was excellent, great relaxation zones, short paved walk to town, flexible food credits were perfect for our schedule.
Stayed in August 2025
Reviewed: 27 August 2025
Marchuk
Ukrainenice staff, interesting concept, delicious dishes at a cheap price
Stayed in August 2025
Reviewed: 27 August 2025
Clare
IrelandThe a la carte menu for lunch and dinner is quite limited, but it just encouraged us to try superb local restaurants.
My sister and I had the most wonderful stay at this hotel. It really did exceed expectations. The layout of the facilities is outstanding, from the pool area to the beach (no sand). The staff were incredibly helpful and friendly. I never ever bother with breakfast, but soon changed that habit when I saw what was on offer, including a juicer to make your own fresh juice! Wonderful selection. Water aerobics in the pool was a great workout and fun. The beach bar has a great vibe (music a little too loud for me). The bedding in the room was the best I have ever experienced. The whole place was absolutely spotless! A wonderful short walk by the water into Starigrad, or a water taxi for a couple of euros. Highly recommend this hotel!
Stayed in July 2025
Reviewed: 25 August 2025
Clara
United StatesPoor structural design of the bathroom and door handles
Great location, great concept, great amenities, great food
Stayed in August 2025
Reviewed: 21 August 2025
Daniel
United KingdomThe food can be a little repetitive, particularly dinner - and the quality was good, but not the best.
Good location, a short walk from the local town and stunning sea views.
Stayed in June 2025
Reviewed: 20 August 2025
Laura
United KingdomSun loungers by beach should be included in cost of stay.
Lovely hotel, great setting, nice layout with different levels for loungers making it feel less crowded. Pools lovely. Room size S was quite small especially bathroom. Air con a little noisy but ok. Food great as flexi half board worked really well.
Stayed in August 2025
Reviewed: 18 August 2025
Rebecca
United KingdomDespite signs on sunbeds saying there was no reserving of beds when we got up at 9am there were no sunbeds available - most were reserved with towels and when I complained to the staff they said they’d tried but people did it anyway. I feel like if someone just walked around removing towels from beds when people were clearly not using them it would be quite simple to control.
Good location, lovely pool and lots of areas to sunbathe and relax. Breakfast was great with lots of choice. Liked the wrist band system and flexibility to spend on drinks or food.
Stayed in July 2025
Reviewed: 17 August 2025
Nikola
SerbiaThey seemed to have removed some benefits such as soups and water during the day which were completely free just the day before we arrived. They did mention that at the reception that we would have soups, but actually we didn't. There are no grocery shops nearby.
This is an excellent hotel that we enjoyed every day of our stay. It really was above our expectations. It is located at the end of the town, 10-15 minutes on foot. The are is very quiet and enjoyable for sleep (aside a club on the other side across the water, but it worked only a couple of days and the music didn't bother us much). We took M room size which was enough, but we could use a bigger bathroom. Everything in the room seems renovated. The breakfast was amazing, one of the best I ever experienced. The food was of top-notch quality, really everything was super tasty. You can come as many times as you want between 7am and 11am and most people do it. The rest of the food offered was good, but nothing special. There isn't much choice, although they did introduce or remove some meal over the day. The beach and pool facilities were also excellent. The sunbeds were free around the pool and in the natural shade under big trees. We enjoyed this very very much. If you want to lay at the beach, it costs 20 euros per day for two sunbeds and an umbrella. There is place to rent SUP, kayak, bikes... A taxi boat stops just nearby and you can take it to reach the town center. Whatever you do, you will for sure enjoy the pine forest! Big parking just next to the hotel with plenty of space.
Stayed in August 2025
Reviewed: 17 August 2025
Theresa
United StatesDinners were mediocre.
Loved the location on the water and the recreational facilities, as well as the breakfasts.
Stayed in July 2025
Reviewed: 7 August 2025
Dj
United KingdomSuper place to stay, very stylish, staff could not do enough for us. Food was amazing, great drinks, brilliant place. We really enjoyed it here. Funky bean bag sun loungers available, sun lounger beds, normal sun loungers. This hotel was next to the sea and a short walk from the town, which was lovely.
Stayed in June 2025
Reviewed: 5 August 2025
Dani
United KingdomRooms very small.
Location of property and flexi half board.
Stayed in August 2025
Reviewed: 5 August 2025
Gabi
United KingdomThe food options were limited. The lunch and dinner menu was the same and fairly boring. For the cost of the hotel, there should be a complimentry taxi to and from the ferry. We paid £30 for a 10 minute taxi ride. Staff should be more knowledgeable regarding travel services on the island. There was limited options to link streaming services to the television in the room.
Perfect location! Stari Grad is a wonderful area when travelling with family and children.
Stayed in July 2025
Reviewed: 3 August 2025
Rebecca
United KingdomStaff were surly and inattentive. Often it felt as though we were an inconvenience when checking out/ordering drinks at the bar. This was surprising as staff in all the shops and restaurants we have visited in Croatia have always been so helpful and cheerful. The attitude of the staff lets this hotel down as otherwise it would be amazing.
Lovely rooms and pool area. Great choice for breakfast. Relaxed atmosphere. 15-minute walk to Stari Grad. Half board option (€25 per person per day) could be spent on food and drinks at any time of the day. I would recommend using your allowance for snacks and drinks and having dinner in the town as there are lovely restaurants there.
Stayed in August 2025
Reviewed: 2 August 2025
Caroline
United KingdomThe menu was the same every day. There were a few specials on each day but the choice was limited after being there for 7 nights. Therefore we chose to walk into town in the evenings for more choice of food and ate lunch at the hotel instead.
A great hotel in a fantastic location. We were very happy that we could choose to eat lunch instead of dinner if we wanted to as part of our package. This is a great idea.
Stayed in July 2025
Reviewed: 27 July 2025
Faye
United KingdomNeed more subeds The lunch options were limited
Most things. Staff Room Pool I like the flexi approach😉
Stayed in July 2025
Reviewed: 27 July 2025
Ezra
AustraliaUnable to contact via the hotel app, received a reply one day after check out, possibly need a WhatsApp communication option for international travelers
The whole hotel and surroundings are beautiful, a short walk to the town and a short transfer to Hvar.
Stayed in June 2025
Reviewed: 23 July 2025
Kristóf
HungaryThe cleanliness of the room left something to be desired (bloody and hairy bedding, a moldy and limescale-covered bathroom). The ice machine didn’t work during the entire 8-day stay. The shower cabin was leaking at the wall, leaving a puddle in the bathroom after each use. The hallway light near our room wasn’t working. At night, there was constant noise — clattering, trolleys rolling, and what sounded like ongoing service activity. Is there night-time cleaning? The foosball table was also close to our room, and people were often playing there past midnight. It was hard to get proper rest under these conditions.
I really liked the kindness and resourcefulness of the staff, the beautiful surroundings, and the great location.
Stayed in July 2025
Reviewed: 19 July 2025
Kavita
NetherlandsNothing
A modern, well-equipped hotel where you can eat, drink, swim, and relax all day long, with the charming town of Stari Grad just a short water taxi ride away. The concept of a €25 credit per person per day, which can be used flexibly for dining, drinks, or grab-and-go options, is excellent
Stayed in July 2025
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