Reviews of Hyatt Regency Zadar 5 stars
Obala Kneza Trpimira 7, 23000 Zadar, Croatia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBrand new hotel with spacious rooms.
The Air Conditioning system seemed weak. The room never seemed to get cool enough.
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewIncredible hotel - we had a wonderful, comfortable stay with very friendly and helpful staff. We loved the breakfast buffet and pool area.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBőséges változatos
parking
Dear Toth, Thank you for your kind review. We are delighted that you enjoyed the comfort of our hotel, its facilities and the beautiful sunsets. Your positive impressions mean a lot to us, and we look forward to welcoming you back to Zadar. Best regards, Valentin Roettger General Manager
Dear Toth, Thank you for your kind review. We are delighted that you enjoyed the comfort of our hotel, its facilities and the beautiful sunsets. Your positive impressions mean a lot to us, and we look forward to welcoming you back to Zadar… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel. Stunning views and decor. Our room was lovely. Hotel was finished to a very high standard and really well situated just far enough away from the main town. 99.9% of the staff were lovely and friendly. Food was excellent.
A couple of staff members told us conflicting information at times and seemed like they couldn't be bothered to help or serve drinks. The sun terrace seemed to be forgotten with lack of service at times. We found it extremely frustrating that when there was maybe going to be rain, everything was packed away around the pool, eating area and sun terrace. Paying all that money to stay at a 5 star hotel and not being able to sit in the sun or enjoy something to eat and drink outside was not great. This seemed to be a decision made by a manager and staff were somewhat confused on what they could and couldn't do. When questioned by us, they eventually put some sunbed cushions out after telling us they couldn't. We felt like we were being lied too slightly. Whilst in the gym, a child came in and went on a running machine in sandles/flip-flops and flew off the end and could have been really hurt. There were no staff or self closing/locking doors to prevent children entering adult only areas. Please take theses comments as only minor issues as we really enjoyed out stay at the hotel.
Dear Guest, Thank you very much for your detailed feedback. We are truly pleased to know that your stay left you with many positive impressions and it means a great deal that you would recommend our hotel and choose to return. At the same time, we appreciate your openness in sharing areas where the experience did not fully meet expectations. Feedback like yours is extremely valuable, as it helps us continue to improve. Please rest assured that your comments will be carefully reviewed with our team, as we remain committed to providing a seamless and memorable experience for all our guests. We look forward to welcoming you back to Zadar soon. Best regards Valentin Roettger General Manager
Dear Guest, Thank you very much for your detailed feedback. We are truly pleased to know that your stay left you with many positive impressions and it means a great deal that you would recommend our hotel and choose to return. At the same t… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNew and perfect location
Dear Eric, Thank you for your kind feedback. We’re delighted to know you enjoyed your stay with us and our location, and we look forward to welcoming you back soon. Best regards, Valentin Roettger General Manager
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery great 5 star hotel The staff at the front desk very nice and helpfull
No room service or hot food after 23pm. Maybe late check-in need some hot dishes after late arrival... or hot beverage
Dear Marius, Thank you for sharing your impressions with us. We are glad to hear that our front desk team made you feel welcome and we also appreciate your constructive feedback regarding late-night dining options. We hope to have the pleasure of welcoming you back to Zadar in the future. Best regards, Valentin Roettger General Manager
Dear Marius, Thank you for sharing your impressions with us. We are glad to hear that our front desk team made you feel welcome and we also appreciate your constructive feedback regarding late-night dining options. We hope to have the pl… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewAbsolutely loved our 5 nights stay at this brand new hotel. Breakfast was excellent, rooms were big, tidy and very comfortable. The staff couldn't be nicer. Location is amazing and so is the view from the rooms. Hotel's decor was beautiful. All in all, I would highly recommend this hotel.
Not a place for young kids as pool is a bit on the small and boring side and not warm enough even in mid summer so most people were just sun bathing outside. I was with older kids so was not a problem.
Dear Shirley, Thank you for taking the time to share your kind review. We’re happy to hear you enjoyed your stay, from the rooms and breakfast to the service and location. We look forward to welcoming you and your family back again soon. Best regards, Valentin Roettger General Manager
Dear Shirley, Thank you for taking the time to share your kind review. We’re happy to hear you enjoyed your stay, from the rooms and breakfast to the service and location. We look forward to welcoming you and your family back again soon. … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe accommodation was exceptional, top quality furniture, all brand new, very good products in the room, AC was silent and effective, view was fantastic. Bed high quality and comfortable Breakfast top notch
Both restaurants service was very long, 90 minutes the first day at fenix to get the first plate delivered to us 40 minutes at the palm restaurant the next day Better to have a dinner downtown
Dear Philippe, Thank you for taking the time and sharing your feedback with us. We’re happy to hear you enjoyed the comfort of the rooms, the views, and the quality of our breakfast. We also appreciate your comments on the restaurant service and will review this with our team to improve. We look forward to welcoming you back again soon! Best regards, Valentin Roettger General Manager
Dear Philippe, Thank you for taking the time and sharing your feedback with us. We’re happy to hear you enjoyed the comfort of the rooms, the views, and the quality of our breakfast. We also appreciate your comments on the restaurant servi… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewFantastic breakfast, decent gym with good machines, amazing & helpful staff. The room was sizable with a very comfortable bed and great view of the old town. The pool area was very well maintained with extremely comfortable sunbeds.
Dear Robert, Thank you for your kind feedback. We’re happy to hear you enjoyed your stay with us and we look forward to welcoming you back again soon. Best regards, Valentin Roettger General Manager
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff were very kind and helpful. We were upgraded to a room with a balcony - we appreciated the nice gesture. The interior of the hotel is beautiful, and the wellness area is great. The indoor pool with hot tub and the connecting glass door to the outdoor pool are a nice touch. The food from Fenix and Palm House restaurants was of a good standard.
The pool area should not allow pets. Pets are nice, but it can be disturbing when a dog barks or touches the pool water. We stayed for 5 nights and did not have our bedsheets changed during our stay, even though the policy states that bedsheets are changed after 3 nights.
Dear Thuy, Thank you for taking the time to share your kind review. We’re pleased to hear that you enjoyed your stay and appreciated the warm service from our team. We also value your comments regarding the pool area and housekeeping, which will be carefully reviewed with our team to help us continue improving. We look forward to welcoming you back for another enjoyable stay. Best regards, Valentin Roettger General Manager
Dear Thuy, Thank you for taking the time to share your kind review. We’re pleased to hear that you enjoyed your stay and appreciated the warm service from our team. We also value your comments regarding the pool area and housekeeping, whi… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLively hotel
Breakfast was too expensive 31e each
Dear Deirdre, Thank you for taking the time to share your kind review. We look forward to welcoming you back again soon. Best regards, Valentin Roettger General Manager
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewIt’s brand new. Very clean. Nice pool area. Night time in old town was super fun.
It’s a bit of a walk to actually go to and from the old town. Our time was short but didn’t see much to do in Zadar outside of the old town.
Dear Samuel, Thank you for taking the time to share your review. We’re happy to hear you enjoyed your stay. We look forward to welcoming you back again soon. Best regards, Valentin Roettger General Manager
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewAmazing city break location with beautiful rooms and the most helpful staff – especially Dora and Matea.
Dear Kristina, Thank you for taking the time to share your review. We’re happy you enjoyed your stay with us. We look forward to welcoming you back again soon. Best regards, Valentin Roettger General Manager
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewA beautiful property, loved the location and the interior. The suite was exceptional. What we’ve liked the most was the staff - everyone from the reception desk, the spa personnel and the staff in the restaurant. Everyone was extremely accommodating and attentive, this is what tourism is about, the people. Thank you to everyone that made our stay amazing!
Dear Tanita, Thank you kindly for sharing your impressions. We are truly pleased to know that your stay left you with such a positive experience and especially that our team contributed to making it feel special. It would be our pleasure to welcome you back to Zadar on a future visit. Best regards, Valentin Roettger General Manager
Dear Tanita, Thank you kindly for sharing your impressions. We are truly pleased to know that your stay left you with such a positive experience and especially that our team contributed to making it feel special. It would be our pleasure … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewGreat location, very clean. Nice pool, rooms, and spa facilities. At the end of the pier, there’s a red lighthouse. You can take a small orange boat across the water to the old town. It’s €2, quick, very easy, and will save you money on taxis or Ubers!!
Dear Elisabeth, Thank you for your thoughtful review. It is wonderful to hear that your stay with us left such a positive impression and that both the surroundings and the service contributed to an enjoyable experience. We look forward to welcoming you back soon! Best regards, Valentin Roettger General Manager
Dear Elisabeth, Thank you for your thoughtful review. It is wonderful to hear that your stay with us left such a positive impression and that both the surroundings and the service contributed to an enjoyable experience. We look forward to… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation was just outside the old town, but a boat is needed to cross the water, which is easy, cheap and crosses regularly
The swimming pool area was very windy. This maybe because of it's location, being close to the sea and exposed.
Dear Richard, Thank you for sharing your impressions of your stay. We are happy to hear that you enjoyed the comfort and design of our rooms, as well as the warm hospitality of our team. We hope to have the pleasure of welcoming you back to Zadar in the near future. Best regards, Valentin Roettger General Manager
Dear Richard, Thank you for sharing your impressions of your stay. We are happy to hear that you enjoyed the comfort and design of our rooms, as well as the warm hospitality of our team. We hope to have the pleasure of welcoming you back… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewWonderful hotel, amazing design, very clean, loved the facilities, breakfast 10/10!! Rooms are big and clean, mattress in my opinion too hard, but that is a matter of personal preference!! Great location! Would come back any time!
In my opinion staff is the weakest link. They do try hard and are kind and helpful, but they are just not up to the 5-star service (discussing their schedules, kitchen supplies, their personal matters… at momenta I felt I was in the staff meeting). Cleaning lady knocked and then entered the room right away without waiting. We were fast asleep and she woke us up. I have no idea why she entered. I just think this is unacceptable in an eetablishmet of this level.
Dear Hella, Thank you for taking the time to share your impressions. We’re glad to know that the overall design and atmosphere of the hotel made your stay enjoyable. At the same time, we are truly sorry for the moments that did not meet expectations, especially regarding service interactions. Please rest assured that your feedback will be carefully reviewed with our team as we continue to refine the guest experience. We value your comments greatly and hope to have the opportunity to welcome you back for a seamless stay in Zadar. Best regards, Valentin Roettger General Manager
Dear Hella, Thank you for taking the time to share your impressions. We’re glad to know that the overall design and atmosphere of the hotel made your stay enjoyable. At the same time, we are truly sorry for the moments that did not meet ex… Show more