Naselje Helios 5, 21460 Stari Grad, Croatia
#5 of 6 hotels in Stari Grad
Guests' ChoiceBased on 16 hotel reviews
9.2Cleanliness
9.4
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
8.9
Value for money
8.2
Free Wifi
10.0
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Showing 1 - 16
Reviewed: August 20, 2025
Steve
United KingdomLunch and dinner food could have done with a bit more flavour.
Amazing resort, excellent facilities and very helpful staff. Breakfast was one of the best we've experienced. Eating lunch and dinner every day got a bit repetitive so we went to Stari Grad to mix it up a little, only a 20 minute walk away. We hired a sea front villa which meant we also had access to the neighbouring hotel to use their slides and shoots which the kids loved. All in all, a family of 5 had a great time and would definitely return.
Stayed in August 2025
Reviewed: July 29, 2025
Carolina
United StatesThe building it’s a bit old.
I love the breakfast, and how close it is from town.
Stayed in July 2025
Reviewed: July 1, 2025
Danka
AustriaWe loved everything! 😊
The Villa was perfect, spotless clean, very comfy beds and pillows, very nicely decorated with everything you might need (beach towels, microwave, coffee machine, fridge). We were welcomed with a bottle of water and fruit bowl and coffee/ tea was also provided. The Villa terrace with the sea view is lovely, we loved relaxing there with having the beach/pool/restaurant/bar just a few steps away. The hotel app is great, it helped us get around and catch activities like aqua aerobic (lots of fun!) as well as other events like DJ sessions and live music. Breakfast is heavenly, including even oysters and Prosecco. The flexi option for lunch/dinner/drinks is fantastic. I used it a lot for my favourite restaurant snack- Superfood chia yogurt with oats and fruit. :) There is also soup/salad/bread available for free during lunch hours. Service was excellent with the nicest stuff we ever had a chance to meet. Big thanks to Minja, Marina, Sonja, Biljana, Marko, Luka and absolutely everyone else whose names we didn’t catch. We felt very welcomed and comfortable the entire stay and look very much forward to staying here again.
Stayed in June 2025
Reviewed: June 24, 2025
Ariane
BrazilAmazing. Perfect place
Stayed in June 2025
Reviewed: June 3, 2025
Susie
United KingdomIt’s early in the season therefore staff and management are most likely warming up to their roles. The female staff working the inside and outside bars were excellent and at times one felt other members of staff should have stepped in to help at busy times. It may be that the other staff did not know how and therefore perhaps training more staff would help. As many staff may have not worked in hospitality before it would be beneficial to remind them that apart from doing their jobs it’s important to greet guests with simple words like ‘good morning’, ‘good evening’, ‘is there anything I can help you with today’ otherwise guests will feel a little unwelcome.
Stayed in one of the villas. Very clean and comfortable room with a large terrace. Lots of sun beds, a heated swimming pool and easy walk into the village which was delightful with good restaurants and bars.
Stayed in May 2025
Reviewed: September 22, 2024
Helen
AustraliaNothing
Great location and facilities
Stayed in September 2024
Reviewed: July 9, 2024
Simona
Czech RepublicThe availability of additional sunbeds by the sea would be a welcome improvement. The area in front of the TV could be more cozy.
New villas right next to the sea, offering amazing views from the room and terrace. The whole glass door can be opened completely, connecting the indoor and outdoor areas. The room and all surrounding areas feature beautiful design, very comfortable beds, pillows and bedsheets, and spacious bathrooms with plenty of storage space. A nice small room for children is divided with a floor-to-ceiling door. The staff, from receptionists to the director, are very professional, attentive and friendly.
Stayed in June 2024
Reviewed: July 9, 2024
Lisa
United KingdomThe patio doors didn’t feel secure enough when locked.
Comfy beds with nice bedding. Great location
Stayed in July 2024
Reviewed: August 11, 2025
Alex
United KingdomNo one shows you to your room or helps with bags. No one answers the phone at reception. The bands don’t always work to charge things to your room. The bathroom repeatedly flooded. The shower head fell on my face. The towel rail was hanging off the wall. They charge you to change your pool and beach towels for clean ones. No toiletries or dressing gowns provided. The air con and fans are very noisy. The fridge is right by the bed we had to turn it off at night as that was so noisy! For £1000 a night was pretty average! Not worth that much. Also we thought we had booked a villa with a pool because all the imaging showed a pool. But there wasn’t one with our villa. We now have to take this us with ABTA against booking for misleading imaging.
Location
Stayed in August 2025
Reviewed: October 16, 2024
Hannah
United KingdomWe found the staff very mixed, some were great others definitely needed a few hours of customer service training. To top it all we all got sick whilst there with vomiting - both my husband and I and 10m old baby. Not sure whether it was from food or the cleanliness of the place but the staff were very dismissive (especially the head of customer services) and just tried to get us to pay the bill asap. Found it quite disappointing when we’d been so ill. It seems quite a new set up so might get better with more years under their belt.
The facilities are lovely, villas are great size and well set up for families. The main pool was heated so really warm for a baby. Food was average but worked ok with us with a baby. You’d probably be better to spend the daily allowance on drink and eat in the town where the food was a bit nicer.
Stayed in September 2024
Reviewed: August 21, 2024
Preciosa
PortugalBreakfast, dinner and organization
Villa and location
Stayed in August 2024
Reviewed: August 16, 2025
Toby
United KingdomThere are no comments available for this review
Stayed in July 2025
Reviewed: June 24, 2025
Ariane
BrazilThere are no comments available for this review
Stayed in June 2025
Reviewed: June 24, 2025
Ariane
BrazilThere are no comments available for this review
Stayed in June 2025
Reviewed: October 26, 2024
Rok
SloveniaThere are no comments available for this review
Stayed in September 2024
Showing 1 - 16
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