We had a wonderful experience at the hotel, and I would especially like to highlight the outstanding service we received from the staff. The hotel manager, Emmanuel, went above and beyond when we encountered an issue during our stay. He resolved it quickly and efficiently, showing not only professionalism but also genuine care and warmth. His personal attention made us feel truly valued as guests, and it turned our stay into a memorable one. I would also like to recognize Dora at the reception, who was extremely kind, helpful, and welcoming. From the moment we arrived, she made sure all our needs were met with a smile and positive attitude. Both Emmanuel and Dora are an incredible asset to the hotel, and thanks to their exceptional service, we will definitely be returning.

Stayed in September 2025

I paid through booking and then they send me the link, which my security bank said it’s 100% fraud. Then suddenly I needed to pay deposit EUR100 a day, which is illegal in the EU to force you to pay. In the end they included in the bill “voluntary tip” for their poor service ! Almost every day problem with towels , cleaning (Asians cleaned well, the others didn’t, every day either the soap was not added , or the milk for the coffee or shower gel). I paid the deposit and then restaurant waiter said - you need to pay here , as we are separate from hotel, so what’s the point for the deposit ?? (Took 20 min to solve this)

Landscape is so beautiful like in our native Ukrainian Crimea, good breakfast , spacious room

Stayed in August 2025

Strangely maybe, we didn't like the blue wrap around the hotel facade. Really needs an update. The TV was shambolic and rarely worked properly but it was a small issue. The Barcera restaurant was hugely expensive whilst at the same time, the Planika was a bit so so with its quality. Otherwise, a superb spot.

The staff service was always good. Whilst a bit out of the way from Zadar, it was a beautiful location. The pools were all good as were the loungers throughout.

Stayed in August 2025

Some people we’re not taking proper care of their kids who were running around and screaming. Someone should have told them that this is the spa hotel and not the family one. Some of the staff at the Spice bar is not up to the level of service which is required for a 5* hotel. The rocky beach should be improved.

The property is in a great location, very quiet and relaxing. The service is exceptional and you have everything you need there. The operation manager was very kind and taking care of everything to keep the service on a 5-star level. The hotel has one of the largest spa areas I’ve ever seen. The sea view is perfect. The variety of food and even a couple of different restaurants should have something for everyone. All meals were very delicious.

Stayed in July 2025

The location was beautiful; the staff was wonderful and the facilities were fantastic.

Stayed in July 2025

Super nice and comfortable room with a great (sea) view. Hotel staff above all expectations - feels like home. Amaizing breakfast with tons of choices. Resort offers all kind activities for kids that helped me a lot since I had two of my granddaughters with me.

Stayed in July 2025

The service at this location was quite disappointing. The staff seemed disinterested and gave off an unwelcoming vibe, which made interactions feel rushed and insincere. Additionally, all beach facilities closed by 6 PM, so enjoying a sunset with a drink wasn’t possible. The area also lacks nightlife activities, making the evenings rather uneventful. Improvements in service and extended hours for beach amenities would significantly enhance the experience.

The location was absolutely stunning, with breathtaking views and a serene atmosphere that made it a perfect getaway. The beach was picturesque and offered a truly relaxing environment. It’s an ideal spot for those looking to unwind and enjoy some natural beauty.

Stayed in July 2025

Quality of service was up and down, luck of personal at certain facilities

Location, great facilities (spa, fitness, …), nice restaurants

Stayed in July 2025

More big towels and glasses in room could helps

Nice place to be, clean harmonic athmosphere

Stayed in June 2025

Always asking for fresh orange. Not enough variable dinner, little bit boring menu. Information sharing could be much better, restaurants, programs, we were here 4. time but we were more satisfied at the previous sessions.

Staff, breakfast!!:)

Stayed in June 2025

I don’t like that in this hotel is allowed to smoke on the balcony. So, if you are non-smoker you would feel upset if somebody nearby in another room would smoke many times per day and you room would smell bad or you need to stay inside with closed door which is really pity because you come to sit in the evening on your balcony. The other side, the bathroom - many rooms in hotel overall without the walls between room and bathroom and even if they have glass wall it has not enough darkness that could avoid to person sleep while another one stay in bathroom. In bathroom also there is no enough place to put bathrobe and cosmetics. Some these things the hotel should really think how to improve, especially this smoking policy.

Overall - wonderful impressions from the seaside and spa. Also the breakfasts there are very delicious and the restaurants on the territory are good quality. All was perfect that was outside rooms.

Stayed in May 2025

Na

We love this hotel! The staff treat customers like old friends and the food and accommodation is excellent.

Stayed in May 2025

Amazing breaksfast, kind staff, spacious rooms, big spa.

Stayed in April 2025

Hotel is not anymore adults only It was many families with kids - this hotel is not for kids !!

Staff Food Location Spa

Stayed in April 2025

This is not 5 star level. Needs refreshment .

Hotel on nice location and nice environment with various activities inside resort. Breakfast was very good with lot of choice.

Stayed in April 2025

What I am about to write is with having in mind we are talking about a 5 star hotel. I would firstly say that the staff was superb, probably the best I've ever encountered. 10/10 The 1st impression of the place was great as well. Huge hotel, spacious, well built with a good dose of luxury. Breakfast was great. The dinner could be better. But then you start noticing the little things: - The matress on the bed in the room was horrible. It was caved like it hasnt been changed in years and the quality of is is horrendous. My back actualy hurt in the morning. - The coctail we ordered (Aperol Spritz) was watered down. The worst Aperol I ever drank to be honest and I've drank alot of Aperol Spritzes in my life. - The SPA looks impressive at first but to be fair it's filthy and unmaintaned. Inside and outside. Because you can go outside, the floors get dirty fast and they clean it here and then, but not often. There is an outside sauna and the showers outside are disgusting to say the least. Some of the steam sauna parts were sludgy. The deck chairs were damaged. All in all, the overall experience was great, but more of 4 start than 5 stars.

Stayed in April 2025

The hotel is in a beautiful location where you can truly relax. The staff is incredibly friendly and helpful. Breakfast was varied and delicious, the saunas were excellent, with plenty of space to rest and unwind. Altogether, it was a very pleasant experience – we will definitely come back.

Stayed in March 2025

One of the best in the world!

Stayed in February 2025

Parking cost is increased, although it is still the same parking area as two years ago. During an inclusive dinner water was offered for extra pay. I think this hotel could effort including complementary water and maybe even some wine or beer to dinner.

Kind personnel, warm service, delicious meal and healthy SPA.

Stayed in February 2025

At this time of the year wellness is crowded, so it would be nice to have more stuff to fill in the towels regularly and keep the place cleaner and tidier. The water in the indoor pool could be warmer. Housekeeping doesn’t empty the trash can daily. Floor manager is too loud giving orders to the staff (guests are not supposed to hear her yelling). Staff at the reception desk gave us the wrong information on arrival that bowling in Fortis doesn’t work-later we went there to find out it was open.

Beautiful location, nice rooms, very good halfboard.

Stayed in January 2025

Spa area, the smell in the showers, no one welcomes you when entered and there were no clean towels.

The location is awesome such as the facilities and the huge spa area. Rooms are quite large and spacious.

Stayed in December 2024

The TV should come with Netflix. Making people pay for parking when the road leading to the hotel is virtually empty is tasteless, and more so directly adding to the bill a 10 EUR tip per day at check out. We found this scandalous.

Amazing spa, but would be better if the indoor pool was heated. Great breakfast.

Stayed in November 2024

exceptional breakfast fresh interior very nice adults only spa view...

Stayed in November 2024

breakfast, room, restaurants in resort

Stayed in November 2024