8,4

Comentários de Sunny Dubrovnik by Valamar 3 estrelas

Iva Dulčića 38, 20000 Dubrovnik, Croácia

  • 7,0 Bom
    Neusa

    Comentário efetuado em: 19 de agosto, 2025 · Estadia em agosto, 2025

    Comentário verificado

    Da organização da sala de refeições

    Da falta de limpeza nos quartos e wc

    Resposta da propriedade:

    Dear Mrs. Neusa, Thank you for sharing your review. We're pleased to hear that you appreciated the organization of the dining area. We apologize for any inconvenience caused by the cleanliness of the rooms and bathrooms. Your feedback is very important to us, and we are taking steps to improve our housekeeping standards to ensure a more comfortable stay for all our guests. Warm regards, Željko Bjelobaba General Manager

    Dear Mrs. Neusa, Thank you for sharing your review. We're pleased to hear that you appreciated the organization of the dining area. We apologize for any inconvenience caused by the cleanliness of the rooms and bathrooms. Your feedback is … Mostrar mais

    Sunny Dubrovnik by Valamar
    19 de agosto, 2025
  • Giselle

    Comentário efetuado em: 3 de agosto, 2025 · Estadia em agosto, 2025

    Comentário verificado

    A piscina é muito boa ideal para as crianças

    Os quartos são muito velhos precisa de uma boa reforma

    Resposta da propriedade:

    Dear Mrs. Giselle, Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed the breakfast and found the food overall to be perfect — that truly means a lot to our culinary team! We’re also happy that the pool area suited your needs, especially for the children. Creating a fun and safe environment for families is very important to us. We appreciate your honest feedback regarding the room condition. Please know that we are continuously working on improvements, and your comments help guide our efforts in creating a better guest experience. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Warm regards, Željko Bjelobaba General Manager

    Dear Mrs. Giselle, Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed the breakfast and found the food overall to be perfect — that truly means a lot to our cul… Mostrar mais

    Sunny Dubrovnik by Valamar
    5 de agosto, 2025
  • Lourenco

    Comentário efetuado em: 24 de julho, 2025 · Estadia em julho, 2025

    Comentário verificado

    Localização e piscina

    Hotel velho, comida ruim, instalações ruins

    Resposta da propriedade:

    Dear Mr. Lourenco, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the hotel's location and the pool — both are often highlights for our guests. We're sorry to hear that other aspects of your stay didn’t meet your expectations. Your comments regarding the food and facilities are valuable to us, and we will certainly take them into consideration as we work on improvements. Thank you again for your visit, and we wish you all the best in your future travels! Warm regards, Željko Bjelobaba General Manager

    Dear Mr. Lourenco, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the hotel's location and the pool — both are often highlights for our guests. We're sorry to hear that other aspects of your… Mostrar mais

    Sunny Dubrovnik by Valamar
    26 de julho, 2025
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  • Debora

    Comentário efetuado em: 23 de julho, 2025 · Estadia em julho, 2025

    Comentário verificado

    A estrutura para crianças é incrível. A praia em frente também merece destaque. Acesso fácil a tudo.

    A limpeza é muito ruim beirando inexistente. Os quartos contém carpete e tem muita poeira! Os travesseiros são ruins, baixos e muita coisa precisa de manutenção. O café da manhã é ótimo ( repetitivo tudo mas bem ok) mas o jantar é bem inferior.

    Resposta da propriedade:

    Dear Mrs. Debora, Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed our incredible kids’ facilities, the beach right in front, easy access to everything, and our breakfast. We’re sorry to hear that some aspects of your stay did not meet your expectations, especially regarding cleanliness, room maintenance, and dinner quality. Your comments are very important to us and will help guide improvements moving forward. We truly appreciate your honest insights and hope to have the opportunity to welcome you back and provide an even better experience. Warm regards, Željko Bjelobaba General Manager

    Dear Mrs. Debora, Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed our incredible kids’ facilities, the beach right in front, easy access to everything, and our breakfast. We’re sorry to hear … Mostrar mais

    Sunny Dubrovnik by Valamar
    25 de julho, 2025
  • Gabriel

    Comentário efetuado em: 13 de julho, 2025 · Estadia em julho, 2025

    Comentário verificado

    Exterior (piscina e envolvente), funcionários e pequeno almoço

    Quarto (má relação preço qualidade) e jantar

    Resposta da propriedade:

    Dear Mr. Gabriel, Thank you for your feedback! We're very happy to hear that you enjoyed the pool area, the surrounding environment, our team, and the breakfast selection. It’s great to know that dinner was also to your satisfaction. We appreciate your thoughts on the room, and your comments help us continue improving the overall experience. We hope to welcome you back again soon! Warm regards, Željko Bjelobaba General Manager

    Dear Mr. Gabriel, Thank you for your feedback! We're very happy to hear that you enjoyed the pool area, the surrounding environment, our team, and the breakfast selection. It’s great to know that dinner was also to your satisfaction. We … Mostrar mais

    Sunny Dubrovnik by Valamar
    14 de julho, 2025
  • 7,0 Bom
    Karla

    Comentário efetuado em: 29 de junho, 2025 · Estadia em junho, 2025

    Comentário verificado

    O hotel possui uma área de piscina muito boa .

    A estrutura da hotel está precisando de cuidados . A fachada, os apartamentos são antigos

    Resposta da propriedade:

    Dear Mrs. Karla, Thank you for sharing your thoughts with us. We’re glad to hear that you enjoyed our great pool area! We also appreciate your feedback regarding the hotel’s structure and facilities. Please know that we are continuously working on improvements to enhance our guests’ experience. We hope to welcome you back in the future to show you our progress! Warm regards, Željko Bjelobaba General Manager

    Dear Mrs. Karla, Thank you for sharing your thoughts with us. We’re glad to hear that you enjoyed our great pool area! We also appreciate your feedback regarding the hotel’s structure and facilities. Please know that we are continuously w… Mostrar mais

    Sunny Dubrovnik by Valamar
    1 de julho, 2025
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  • José

    Comentário efetuado em: 19 de junho, 2025 · Estadia em junho, 2025

    Comentário verificado

    Tudo impecável, staff super simpático. A 2 min a pé da praia e todas as comodidades do resort. Principalmente o Maro World que é espetacular para quem viaja com crianças.

    Resposta da propriedade:

    Dear Mr. Jose, Thank you so much for your lovely review! We’re delighted to hear that everything was impeccable and that our staff made you feel welcome. It’s great to know you enjoyed the proximity to the beach and all the resort facilities—especially Maro World, which truly is a favorite for families traveling with children. We hope to see you again soon for another great stay! Warm regards, Željko Bjelobaba General Manager

    Dear Mr. Jose, Thank you so much for your lovely review! We’re delighted to hear that everything was impeccable and that our staff made you feel welcome. It’s great to know you enjoyed the proximity to the beach and all the resort facilit… Mostrar mais

    Sunny Dubrovnik by Valamar
    21 de junho, 2025
  • Luiza

    Comentário efetuado em: 16 de junho, 2025 · Estadia em junho, 2025

    Comentário verificado
  • Rosangela

    Comentário efetuado em: 25 de outubro, 2024 · Estadia em outubro, 2024

    Comentário verificado

    Organização e localização

    Não tenho nenhuma queixa

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  • Ana

    Comentário efetuado em: 15 de outubro, 2024 · Estadia em setembro, 2024

    Comentário verificado

    Apesar de ser um hotel antigo os funcionários a limpeza as vistas compensaram .

    Resposta da propriedade:

    Dear Ms. Ana, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are pleased to hear that our staff, cleanliness, and the beautiful views contributed positively to your stay, despite the hotel's age. We take great pride in delivering excellent service and maintaining high standards of cleanliness, and we're glad these aspects enhanced your experience. We hope to welcome you again at Club Dubrovnik Sunny Hotel. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Ms. Ana, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are pleased to hear that our staff, cleanliness, a… Mostrar mais

    Sunny Dubrovnik by Valamar
    17 de outubro, 2024
  • 7,0 Bom
    Fernando

    Comentário efetuado em: 9 de outubro, 2024 · Estadia em outubro, 2024

    Comentário verificado

    Relação qualidade/preço

    pouca variedade em relação aos pratos principais

    Resposta da propriedade:

    Dear Mr. Fidalgo, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are pleased to hear that you found the quality and price ratio satisfactory. We appreciate your suggestion regarding the variety of main dishes. We will certainly take this into consideration as we continually strive to enhance our dining offerings. We hope to welcome you again at Club Dubrovnik Sunny Hotel. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Mr. Fidalgo, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are pleased to hear that you found the qualit… Mostrar mais

    Sunny Dubrovnik by Valamar
    13 de outubro, 2024
  • Amanda

    Comentário efetuado em: 1 de outubro, 2024 · Estadia em julho, 2024

    Comentário verificado
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  • José

    Comentário efetuado em: 24 de setembro, 2024 · Estadia em setembro, 2024

    Comentário verificado

    Infraestrutura e localização excepcionais, quarto com varanda; vista para a belissima piscina e mar Adriático movimentado com barcos de todos os portes e cadeia de montanhas. Visual cinematográfico!!! Funcionários em abundância bem humorados e solícitos; refeições saborosas, com muitas variedades. Hvala!!!

    Banheiro relativamente pequeno, sem privacidade um pouco desconfortável e baixa qualidade das toalhas, para o nível do hotel.

    Resposta da propriedade:

    Dear Mr. Eduardo, Thank you for sharing your experience with us. We are thrilled that you enjoyed our exceptional infrastructure, prime location, and the stunning views from your room. It is wonderful to know that the picturesque scenery of the pool, Adriatic Sea, and mountains left such a positive impression, and we are pleased that our team’s helpfulness and the variety of meals contributed to your satisfaction. We are sorry to hear that the bathroom and the quality of towels did not meet your expectations. Your feedback is valuable, and we will review these aspects to ensure they align with the high standards we strive to maintain. We hope to welcome you back soon for another memorable stay. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Mr. Eduardo, Thank you for sharing your experience with us. We are thrilled that you enjoyed our exceptional infrastructure, prime location, and the stunning views from your room. It is wonderful to know that the picturesque scenery o… Mostrar mais

    Sunny Dubrovnik by Valamar
    26 de setembro, 2024
  • Eloara

    Comentário efetuado em: 15 de setembro, 2024 · Estadia em setembro, 2024

    Comentário verificado

    Quarto e banheiro com bom tamanho, cama confortável, mas os travesseiros poderiam ser melhores. Café da manhã e jantar com comida gostosa e bem diversificada para atender todos os gostos. Área da piscina muito boa. Fácil acesso à praia. Obs: fomos no final do verão, o hotel não estava cheio.

    Limpeza do banheiro muito superficial, assim como a do quarto, deixou a desejar nos 3 dias que nos hospedamos lá. As toalhas poderiam ser melhores (uma inclusive estava furada e poída). O ar condicionado não gela muito, como pegamos uma frente fria, estava agradável, mas se estivesse com alta temperatura o quarto não ficaria fresco.

    Resposta da propriedade:

    Dear Ms. Eloara, Thank you for taking the time to provide such detailed feedback about your recent stay. We are glad to hear that you found the room and bathroom spacious, the bed comfortable, and enjoyed the variety of food during breakfast and dinner. It is great to know that you appreciated the pool area and easy beach access. We sincerely apologize for the shortcomings you experienced with the room cleanliness, the condition of the towels, and the air conditioning. Your comments are invaluable, and we will address these matters with our housekeeping and maintenance teams to ensure improvements are made. We hope that despite these issues, you had an overall enjoyable stay, and we would love the opportunity to welcome you back and provide a more seamless experience in the future. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Ms. Eloara, Thank you for taking the time to provide such detailed feedback about your recent stay. We are glad to hear that you found the room and bathroom spacious, the bed comfortable, and enjoyed the variety of food during breakfa… Mostrar mais

    Sunny Dubrovnik by Valamar
    17 de setembro, 2024
  • Alexandre

    Comentário efetuado em: 9 de setembro, 2024 · Estadia em setembro, 2024

    Comentário verificado
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  • Roberto

    Comentário efetuado em: 5 de setembro, 2024 · Estadia em setembro, 2024

    Comentário verificado

    Gostamos muito da alimentação, limpeza dos quartos, área da piscina, fácil acesso à praia e todos os funcionários muito simpáticos e atenciosos. Perfeito para férias em família!

    Não temos nada a reclamar.

    Resposta da propriedade:

    Dear Mr. Roberto, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We are delighted to hear that you enjoyed the food, the cleanliness of the rooms, and the convenience of our pool area and beach access. It is especially rewarding to know that our staff’s friendliness and attentiveness made your stay even more enjoyable. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Mr. Roberto, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We are delighted to hear that you enjoyed the food, the cleanliness of … Mostrar mais

    Sunny Dubrovnik by Valamar
    11 de setembro, 2024
  • Walniza

    Comentário efetuado em: 3 de setembro, 2024 · Estadia em setembro, 2024

    Comentário verificado

    Café da manhã, jantar.

    Único ponto a melhorar é colocar suco natural no café da manhã

    Resposta da propriedade:

    Dear Ms. Fatima, Thank you staying at Club Dubrovnik Sunny Hotel and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories. We are pleased to hear that you enjoyed both breakfast and dinner during your stay. We appreciate your suggestion regarding natural juice at breakfast. We hope to welcome you at Club Dubrovnik Sunny Hotel again. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Ms. Fatima, Thank you staying at Club Dubrovnik Sunny Hotel and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories. We are pleased to hear that you enjoyed… Mostrar mais

    Sunny Dubrovnik by Valamar
    10 de setembro, 2024
  • Sandra

    Comentário efetuado em: 25 de agosto, 2024 · Estadia em agosto, 2024

    Comentário verificado

    Hotel com excelentes condições, piscina maravilhosa, praia particular, excelente!!

    Alguns funcionários são um pouco antipático, nem olham na nossa cara,os lençóis sao curtos e não ficam confortáveis, de resto estava perfeito!

    Resposta da propriedade:

    Dear Ms. Borges, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are pleased to hear that you enjoyed our excellent facilities, including the wonderful pool. It is great to know that these aspects contributed to a positive stay. We sincerely apologize for the issues you encountered with some of our staff and the comfort of the sheets. We hope to welcome you again at Club Dubrovnik Sunny Hotel. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Ms. Borges, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are pleased to hear that you enjoyed our excel… Mostrar mais

    Sunny Dubrovnik by Valamar
    2 de setembro, 2024
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  • Sara

    Comentário efetuado em: 24 de agosto, 2024 · Estadia em agosto, 2024

    Comentário verificado
  • Vanessa

    Comentário efetuado em: 8 de agosto, 2024 · Estadia em julho, 2024

    Comentário verificado

    Programação Infantil é maravilhosa.

    Resposta da propriedade:

    Dear Ms. Vanessa, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are glad to hear that you and your family enjoyed at Maro World and children's program. We hope to welcome you again at Club Dubrovnik Sunny Hotel. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Ms. Vanessa, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are glad to hear that you and your family en… Mostrar mais

    Sunny Dubrovnik by Valamar
    9 de agosto, 2024
  • Barbara

    Comentário efetuado em: 3 de agosto, 2024 · Estadia em agosto, 2024

    Comentário verificado

    Eu li muitos comentários e confesso que fiquei bem em dúvida. Como estamos viajando a quase 30 dias de carro pela Europa com uma pré adolescente, de vez em quando precisamos para em lugares para ela se divertir. O custo benefício valeu muito. Eu gostei da comida, achei o preço dos extras (bebidas) justo, a recreação é o ponto alto.

    Resposta da propriedade:

    Dear Ms. Barbara, Thank you staying at Club Dubrovnik Sunny Hotel and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories. We are delighted to hear that we were able to exceed your expectations. We are pleased that you found the value for money to be satisfactory and that you enjoyed the food. It is especially gratifying to know that the entertainment was a highlight of your stay. We hope to welcome you at Club Dubrovnik Sunny Hotel again. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Ms. Barbara, Thank you staying at Club Dubrovnik Sunny Hotel and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories. We are delighted to hear that we were … Mostrar mais

    Sunny Dubrovnik by Valamar
    4 de agosto, 2024
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  • Rei

    Comentário efetuado em: 1 de agosto, 2024 · Estadia em agosto, 2024

    Comentário verificado

    Gostei da paisagem circundante, da piscina, da praia mesmo ao fundo do hotel e do brunch até às 13.

    Há muitas pessoas que deixam as toalhas a ocupar as espreguiçadeiras da piscina logo de manhã e só aparecem horas depois. Às 10 horas já não há espreguiçadeiras vazias. Deveria haver mais fiscalização para prevenir situações destas.

    Resposta da propriedade:

    Dear Mr. Rei, Thank you for booking Club Dubrovnik Sunny Hotel and for taking the time to share your experience. We are happy to hear you enjoyed your stay. We are pleased to hear that you enjoyed the surrounding landscape, the pool, the beach location, and the brunch service. We understand your concerns about the reservation of pool loungers. Please be assured that we have posted notices around the pool area stating that reserving loungers with towels is not permitted. We will review our current practices and consider additional measures to address this issue more effectively. We hope that we have earned your trust to stay with us again. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Mr. Rei, Thank you for booking Club Dubrovnik Sunny Hotel and for taking the time to share your experience. We are happy to hear you enjoyed your stay. We are pleased to hear that you enjoyed the surrounding landscape, the pool, the… Mostrar mais

    Sunny Dubrovnik by Valamar
    4 de agosto, 2024
  • Ana

    Comentário efetuado em: 31 de julho, 2024 · Estadia em julho, 2024

    Comentário verificado

    Localização excelente com piscina e praia perto.

    Os lençóis das camas eram muito estreitos o que provocava desconforto.

    Resposta da propriedade:

    Dear Ms. Ana, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are glad to hear that you enjoyed our beautiful location and the convenience of the nearby pool and beach. We are sorry to hear that the thin sheets on the beds caused you discomfort. Please accept our apologies for this inconvenience. We hope to welcome you again at Club Dubrovnik Sunny Hotel. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Ms. Ana, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are glad to hear that you enjoyed our beautiful lo… Mostrar mais

    Sunny Dubrovnik by Valamar
    2 de agosto, 2024
  • Péret

    Comentário efetuado em: 21 de julho, 2024 · Estadia em julho, 2024

    Comentário verificado

    Atendimento, área Kids, restaurante

    Check out muito cedo

    Resposta da propriedade:

    Dear Mr. Péret, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are pleased to hear that you enjoyed our service, Maro World, and delicious food at our restaurant. We hope to welcome you again at Club Dubrovnik Sunny Hotel. Warm regards, Željko Bjelobaba Hotel General Manager

    Dear Mr. Péret, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We are pleased to hear that you enjoyed our servic… Mostrar mais

    Sunny Dubrovnik by Valamar
    22 de julho, 2024
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  • Amc2113

    Comentário efetuado em: 20 de julho, 2024 · Estadia em julho, 2024

    Comentário verificado
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