Mrtvo zvono 11, Old Town, 20000 Dubrovnik, Croatia
Based on 49 apartment reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.2
Facilities
8.2
Staff
8.0
Value for money
8.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 15 December 2024
Cailyn
CroatiaThere were a lot of stairs- obviously out of their control but would’ve been nice to know to pack less😂 over 100 steps with two massive bags weren’t the best
Very cute space
Stayed in December 2024
Reviewed: 6 December 2024
Hellen
United KingdomThe location is inside old town and accessible by feet to all the shops and things to do. However to trade for such convenience inside of Dubrovnik's city wall, no vehicle allows to drop you off right to the door. There are also city staircases so you'll need to tackle to carry your luggages up. We tipped the locals to help bringing the luggages as mostly the Croatian would nicely like to help.
The apartment is clean and new. The lighting for the brightness in the apartment is fantastic. Facilities are well attached, there are laundry machine and the kitchen wares, pans, pots, utensils, microwave, oven, coffee machine, dish washer are excellently equipped for days when you don't want to dine out. Shower pressure is good.
Stayed in October 2024
Reviewed: 17 October 2024
M
AustraliaThe wifi didnt work during our stay
It was the perfect size apartment on top of the hill. It was very homely and comfortable. It has everything you will need! It is like a holiday home
Stayed in October 2024
Reviewed: 3 October 2024
Bridget
SingaporeThe condition is fair. Shower area has mildew. Main entrance is hard to find. The corridor/walkway leading to the apartment is not pleasant to walk through. While it is useful to have a washing machine, there is no place to hang the laundry to dry. There are so many stairs to climb to get to the apartment- not suitable for heavy suitcases and bad knees or lack of stamina.
The space
Stayed in September 2024
Reviewed: 29 September 2024
David
New ZealandFinding it was difficult.
Great facilities and comfortable apartment.
Stayed in August 2024
Reviewed: 3 September 2024
Carmen
SpainOnly 2 tower set and we are 3 people The coffee machine doesn’t work.
Decoration Location
Stayed in September 2024
Reviewed: 11 August 2024
Iuliana
BelgiumExcellent location, very nice place, well equipped and comfortable!
Stayed in August 2024
Reviewed: 7 August 2024
Heyla
NetherlandsInternet Wifi was non- existant… we had a password but connection did not work
Clean and neat
Stayed in August 2024
Reviewed: 12 June 2024
Grace
United KingdomCould do with some extra bin bags if you plan on cooking during your stay
Well appointed and very clean.
Stayed in June 2024
Reviewed: 29 May 2024
Jessica
AustraliaThere was an awful smell coming from the drain in the bathroom which would be a quick fix. As others have mentioned, finding the place was difficult and would recommend putting a few extra details in check information, either a couple of pictures or some extra sentences.
Fantastic location in the heart of Dubrovnik. Great space with plenty of room for two of us. Place was clean and well kept. Bed was comfortable.
Stayed in May 2024
Reviewed: 26 May 2024
Lorna
AustraliaThe sofa was not very comfortable to sit on.
The location was great- close to everything but quiet and it was lovely to have a garden view
Stayed in May 2024
Reviewed: 23 May 2024
Liz
IrelandA lot of steps to climb to get there. Basic comfort apartment. TV was set to German channels.
Location, right inside the old town walls.. No noise and restful.space. Nice mexican restaurant nearby in the town.
Stayed in May 2024
Reviewed: 7 May 2024
Bianca
AustraliaThe steps to location were a killer. Some pre directions to mimalise pain carrying large suitcases prior to arrival would have been a great assistance. Loft bed has a low roof. My husband is 6' 3" and couldntvstand up straight upstairs.
Well appointed spacious apartment in the Old city. Excellent accessibility to host with fast responses to any questions we had.
Stayed in May 2024
Reviewed: 5 May 2024
Eduardo
GermanyNice apartment. Located in the upper part of Dubrovnik.
Stayed in May 2024
Reviewed: 23 October 2023
Lorraine
United KingdomWe were told we were going to be met and when in taxi found that apartment was left open for us, this did not help when we couldnt find the place. I phoned four times before I got an answer for directions. There are almost 200 steps up to the apartment. Not easy with luggage. The bed was not very comfy and pillows like most of Croatia very lumpy. No trays or cooking items to go into oven.
Very good location, It was very clean, washing machine was handy.
Stayed in October 2023
Reviewed: 19 October 2023
Reina
CanadaLittle bit dirty on the floor and The drain is running slowly.
Good location, comfortable room, host is nice!!
Stayed in October 2023
Reviewed: 9 October 2023
Nicole
United StatesThe communication with how to locate the property wasn’t very clear. We had to call. Also the wifi was spotty up in the loft area.
I’ve been traveling Europe for 8 weeks and the bed in the loft was probably the most comfortable I’ve had on my entire trip. The place was very clean.
Stayed in September 2023
Reviewed: 14 September 2023
Morischa
IndonesiaThe apartment facility is good and clean but I didnt expect that apartment location is on the top of the city wall in old town, means we need to carry our heavy luggage climbing hundreds of stairs.
Stayed in September 2023
Reviewed: 8 September 2023
Karl
United KingdomExcellent location all want was needed
Stayed in September 2023
Reviewed: 18 August 2023
Adam
United KingdomBedding and towels were a little old and showed wear and tear, the apartment was otherwise fine, although watch your head as you go into the main living room, the corner of the stairs hurt.
Fully stocked studio apartment, which was very useful when we arrived in the city late after restaurants had closed. Self check in made it easier too.
Stayed in August 2023
Reviewed: 12 August 2023
Claudia
AustraliaGreat location, good aircon! Washing machine in bathroom which was handy!
Stayed in August 2023
Reviewed: 24 July 2023
Martin
Czech RepublicNEIGHBORS WHO SMOKE
SUPER LOCATION, THE STAIRS WERE FRESH FOR THE FEET. YOU ARE WITH AN ATTRACTION - YOU CAN BE SEEN FROM THE CITY WALLS
Stayed in July 2023
Reviewed: 9 July 2023
Gareth
New ZealandBed was reasonably uncomfortable. It was hot in the loft until we got the room properly cooled down.
Good location in the Old Town of Dubrovnik. Good facilities. The ability to do some washing and get it dry was a real bonus. Well air conditioned.
Stayed in July 2023
Reviewed: 7 May 2023
Lindsey
United KingdomWashing machine not working when we arrived. Plug not working in the bathroom basin. Difficult to hand wash clothes. Also leak in the ceiling so a wet bed. Was attended to quickly but made us slightly uneasy
The directions were very clear until we got to the location. Door was unlocked and a post it with my name on the door.
Stayed in May 2023
Reviewed: 3 May 2023
Anh
FinlandIt was a surprise for us that the apartment is located quite uphill, and we had to climb quite lots of stairs to get there. Well, Dubrovnik is about climbing stairs anyway :) That was okay for us after all, but it should be described clearly, for example old people or people with leg's problem could know in advance, to avoid unpleasant trips.
Very good location in old town, where we could reach to many restaurants and markets easily. Pile gate and Ploce gate are both within short walking distance.
Stayed in April 2023
Showing 1 – 25
Paihia, New Zealand
Fulton, USA
Canggu, Indonesia
Bucksport, USA
Urberg, Germany
Florianópolis, Brazil
McKinleyville, USA
Baška, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content