6.4

Reviews of Apartments Agneza Tucepi

42 Dračevice, 21325 Tučepi, Croatia

  • Andrea

    Reviewed: 5 September 2025 · Stayed in September 2025

    Verified review

    Good location is the only thing we all liked about this accommodation.

    Beds were the most uncomfortable I have ever experienced. Portable AC is taking so much space in the already small space.

  • Dzoklo

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    The staff working for the owner were friendly The beach The location

    I travelled with my mother and my two children, and unfortunately, the experience was extremely disappointing from the moment we arrived. The listing clearly stated that the accommodation included amenities such as Wi-Fi, air conditioning, tv etc. However, several of these essential features were non-functional. Upon arrival, we noticed a totally broken parasol on the balcony. Inside, we found a mobile air conditioner placed on the floor with a hose going out the window. While we were willing to accept this setup, the hose was broken, which caused hot air to blow back into the room instead of cooling it. We asked the owner if he had tape so we could fix the air conditioning pipe, and he replied, "You are the ones who broke it." It later became clear that it was the previous guest who had broked it. The refrigerator didn’t work, and it appeared that the freezer compartment door had been removed—presumably in an attempt to make it cool more efficiently. There was also no Wi-Fi available. When I raised this issue, the owner provided a SIM card as a solution. I have an international subscription, and my mother, who is a pensioner, uses a different subscription. To make a long story short, she had no internet during her stay. The TV did not work either. This was never fixed during our stay either. After three days, the water heater broke down completely, leaving us without hot water. The owner offered us the shower upstairs. I asked whether it would be possible to move to another room, but this request was denied. When the owner asked if everything was okay, I explained that we had paid a considerable amount of money for a property where nothing was working and that we were very disappointed. His reaction was both aggressive and inappropriate—he became angry and started shouting and swearing at me. He told me I should be “grateful and that I should work on myself.” Neither I nor my mother would have complained if the basic amenities had worked as promised.

  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Small dirty room

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  • Maja

    Reviewed: 14 July 2025 · Stayed in June 2025

    Verified review

    Only the location and the view from the balcony are the great things.

    Unfortunately a lot of things. Before booking, I read the reviews, and since some negative reviews were a year or more old, it was to be expected that everything was fixed and corrected. This is how responsible landlords work. Unfortunately that was not the case. We had a negative experience like some of the guests before us. When we arrived and the owner showed us the apartment, everything seemed fine at first, but then when we opened the windows and switched on the lights, on closer inspection we realised that the price we had paid was too high for what we found. There was no WIFI in our apartment, the bathroom door would not close, we had no water over the sink, the toilet seat could not be fixed, it was obvious that the apartment was not very clean, there was a strong odour in the apartment that was constantly present and we could not ventilate. Only the bed linen was clean and neatly ironed. The apartment is designed for 4 people, there were three of us and we couldn't sit down and have breakfast normally. There is no table with chairs to sit down and eat. There are two wobbly chairs and a wobbly table on the narrow balcony and you are afraid to put anything down for fear of it breaking. We chose the apartment because we sometimes want to cook for ourselves or go out to a restaurant in the evening. Here we were forced to eat in restaurants because the hobs weren't work for cooking. I couldn't cook, not even make a simple coffee. The owner didn't apologise when we told him about all the shortcomings. When we told him that we couldn't prepare breakfast eggs for the child, the owner briefly recommended restaurants and that was the end of his story. This is our first such unpleasant experience in Croatia. Unfortunately, it cannot be recommended until everything written and unwritten is put in order.

  • Milica

    Reviewed: 24 August 2024 · Stayed in August 2024

    Verified review

    Location

    My stay was very disappointing. There was no hot water, and the Wi-Fi didn’t work despite being listed. When I reached out to the host, their response was not just unhelpful but outright rude. They dismissed my concerns, telling me to “go buy a SIM card, it costs like two beers,” and implied that I shouldn’t care about basic amenities like hot water or internet access. The lack of care and disrespect from the host made an uncomfortable situation even worse. I cannot recommend this property to anyone.

  • Olivér

    Reviewed: 25 July 2024 · Stayed in July 2024

    Verified review

    close to the beach, supermarket and restaurant

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  • Esmira

    Reviewed: 12 September 2023 · Stayed in September 2023

    Verified review
  • Miloš

    Reviewed: 5 September 2023 · Stayed in August 2023

    Verified review
  • Paška

    Reviewed: 3 September 2023 · Stayed in September 2023

    Verified review

    Really clean, good location

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  • Anonymous

    Reviewed: 29 August 2023 · Stayed in August 2023

    Verified review

    It’s close to the see, the rooms look nice

    The hotel keeps two big dogs which bark at guests and one even tried to attack me. The owner of the hotel does not want to remove the dogs, saying that they belong to her father and brother which makes no sense because it is a family business. The owner is not in the hotel most of the time, so if this happens you have to deal with the dogs by yourself. There also was no key from the balcony in the room and they did not fix it, because they would need to change the door (it is very old and the lock cannot be simply changed). Everything looked friendly from one side, but from the other side nothing really was done to fix this.

    Property response:

    Dear Madam, Thank you for your valued feedback. We are sorry to hear that your experience did not meet your expectations during a stay of 12 nights. We tried to do everything in our power to solve the complaints, and considering that we cannot influence the barking of dogs that have never attacked anyone, it is their way of communication, we offered you a refund and a search for another more acceptable accommodation. We take all feedback seriously, and we appreciate your honest feedback. We will certainly change the entire openings from the balcony. I'm sorry that you suspect a friendly relationship because we are always available to all guests. We will use this review to improve our service. What we can still guarantee is that the guest gets exactly what is stated in the description of the unit and on the photos. All the best

    Dear Madam, Thank you for your valued feedback. We are sorry to hear that your experience did not meet your expectations during a stay of 12 nights. We tried to do everything in our power to solve the complaints, and considering that we can… Show more

    Apartments Agneza Tucepi
    29 August 2023
  • Juraj

    Reviewed: 31 July 2023 · Stayed in July 2023

    Verified review

    Everything perfect :)...we realy enjoyed our holiday in agneza apartment ...Thank you very much :)

  • Fatima

    Reviewed: 29 June 2023 · Stayed in June 2023

    Verified review
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  • Berina

    Reviewed: 23 June 2023 · Stayed in June 2023

    Verified review
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