8.5

Reviews of Adriatic Queen Residence

33E Spinčićeva ulica, 21000 Split, Croatia

  • Joanna

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Large apartment. Everything we needed to have a relaxing and nice time while exploring Split. The host was great at communication and getting us in easily. Waking distance to some cute restaurants and the water way. Would definitely stay here again. Eat at Fat Boar and have the BEST chicken sandwich and order this special Croatian wine liquor!

  • 7.0 Good
    Vil

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Bendali

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Nothing at all, honestly

    The behavior of the stuff, no one at the reception. u need to do evrthing by yourself, and the women was so rude on the phone , and still no one came to the reception .. the location is near to a helicopter base.. belive me u can't sleep at all. I strongly dont recommend this place.

    Property response:

    According to late check-in after hours from house rules this is really anapproptiate comment. Free upgrade, longer check-out and assistance for many things You were free to ask at late night is more than good sides of a property. Not sure who exactly was rude to You because of email communication and not answering our calls neither opening a door. We always do our best. Next time You travel please make sure to respect house rules to places You visit.

    According to late check-in after hours from house rules this is really anapproptiate comment. Free upgrade, longer check-out and assistance for many things You were free to ask at late night is more than good sides of a property. Not sure w… Show more

    Adriatic Queen Residence
    1 September 2025
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  • Roman

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Location is good and hotel is very clean. The area has a lot of restaurants and a quite beach.

    The staff was very unhelpful. I was just a few minutes late to the check-in time (8 pm!), also telling them in advance, but no one was there to let me in when we arrived. We had to call multiple times to finally find someone to help us. Also no instructions provided when checking in. When we asked why there is no warm water coming from the shower in the morning, the staff just said annoyingly that we should have listen to the instruction which we didn't get!

  • Monika

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Rahmoune

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The room was clean and the bed was very comfortable and the staff was friendly and helpful

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  • Oliver

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Denita

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Extremely disappointed - unprofessional and dishonest behavior We had a very disappointing experience with this hotel. One day before our check-in, we contacted the hotel directly to ask if we could cancel our reservation for free. They clearly told us that it would be possible without any fees. Based on this, we contacted Booking.com to proceed with the cancellation. However, when Booking.com reached out to confirm with the hotel, they suddenly denied ever agreeing to a free cancellation. As a result, we lost €350. This behavior is completely unprofessional. If the hotel had simply told us from the beginning that free cancellation was not possible, we could have made an informed decision. Instead, they gave us false information, which led to multiple calls with Booking.com and, ultimately, a significant financial loss. This kind of dishonesty and lack of accountability is shameful. We feel misled and deceived. A hotel that treats guests this way does not deserve their trust or their business. We will never book with them again and strongly caution others to think twice before doing so.

    Property response:

    Thank You for detailed explanation of not respecting our house rules and cancellation fee obligation. According to Your multiple calls every hour when clearly explained about cancellation less than 12 hours before arrival, You were more than clearly notified about fees. It is not our thing to take care of Your decision because You found something cheaper and wanted to cancel last minute (as You said on the phone). This renting platform did not allow You to cancel for free of course and it is not our fault at all. Please respect listed terms and conditions when travel. We do our bussines more than good and it is not up to us at all.

    Thank You for detailed explanation of not respecting our house rules and cancellation fee obligation. According to Your multiple calls every hour when clearly explained about cancellation less than 12 hours before arrival, You were more tha… Show more

    Adriatic Queen Residence
    6 August 2025
  • Anda

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
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  • Olga

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Nice apartments close to the beach. Although the room was small, it worked well for us. It was clean, bright and had an AC

    If you’re sensitive to noise, there is a helicopter pad next to apartments and it can be noise when helicopters land or take off. Although, these are helicopters that transport sick people from islands to nearby hospital, so they didn’t fly often and don’t have a schedule.

  • Ana

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Ana

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
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  • Rolandas

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Good location, cheap accommodation

    N/a

  • Igor

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review
  • Orlaigh

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    Beautiful view. Very quiet. 25-35 minute walk into the harbour. Apartment was spotless. We had our towels changed every day.

    Due to the long walk you would need to uber to the port. Traffic can be heavy sometimes, we missed our boat by a few minutes due to the unpredictable heavy traffic.

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  • Majd

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Direct access to the beach is a plus, the place is very nice with a big balcony. Well equipped and great host, great communication.

    Nothing much, maybe addition of coffee would be nice

  • Altuğ

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Location and clearly

    If I am paying extra money to get a room with a balcony, I want a room with a balcony. However, when I came to the room, I stayed in a room with only 1 window. Since I was going to stay there for 1 night, I did not have the energy to talk to the person concerned. So I couldn't stay where I wanted for the money I paid. No explanation was given. I don't recommend trusting this place because they charge you extra money for nothing. Don't tell me, "Why didn't you share this situation with us? You are the one who should have thought about it and the requested room was chosen.

    Property response:

    Kind regards, You were staying in the room for which You took reservation for, we are not able to change it only upgrade possible but You havent even ask for and was not given something You didnt pay for. Next time please double check and dont lie about paying extra because no charge was even an option. Take care and please be sure that this will not affect us at all and no refund possible, in case this was Your intention.

    Kind regards, You were staying in the room for which You took reservation for, we are not able to change it only upgrade possible but You havent even ask for and was not given something You didnt pay for. Next time please double check and d… Show more

    Adriatic Queen Residence
    12 July 2025
  • Hjalmar

    Reviewed: 5 July 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Amina

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    It was an ok room for one night. Clean room

    The room didn’t match the pictures on booking.com. There is no sea views from the room There was an issue finding the key for the apartment. They definitely don’t have a good system for checking in. The parking it costs €10 and the information is not provided prior booking. Kettle smelled of vinegar.

    Property response:

    Dear Amina, You have got free upgrade to an apartment and pakd only for economy room which was our good hosting. Kettle is treated to be fresh and clean for every other use so I might say this is pro side. You didnt book a doom with sea view at all but have got an apartment with sea view so this is really non sense comment. Private parking is marked as additional cost when taking a reservation. Thank You for staying with us anyway, best wishes!

    Dear Amina, You have got free upgrade to an apartment and pakd only for economy room which was our good hosting. Kettle is treated to be fresh and clean for every other use so I might say this is pro side. You didnt book a doom with sea vie… Show more

    Adriatic Queen Residence
    4 July 2025
  • Cyndi

    Reviewed: 27 June 2025 · Stayed in May 2025

    Verified review

    The apartment with partial sea view balcony. It was great! Spacious, very clean and the bed was comfortable. The kitchen has the basics of plates, glasses, utensils. (You need your own cooking oil, spices everything else) The woman who cleans and checks in on your needs daily is a sweetheart. The washing machine was convenient and there's a nice big rack to hang clothes to dry which fit perfectly on the balcony. It's a lovely walk 35- 45 min walk from Old Split. I happen to like the area and the walk so that was ok for me. It was quiet when the balcony door and windows etc are all shut.

    The washer could use a little card with instructions. The shades in the bedroom could use instructions. There is a hospital where helicopters land directly across the street. At first I was shaken up by how loud it was but when I realized what it was i wasn't bothered (it passes) but people should know about it before renting. My neighbors (two men) were up all night talking loud and smoking on their balcony right next to mine. When I shut my balcony I couldn't hear them but perhaps some basic rules would be helpful. The next day, a group of girls were having a party and the sound was fine, just having fun but it seemed like they all smoked. So I was unable to enjoy my balcony because of all the constant cigarette smoke. Smoking allowed on the balcony and decks should not be advertised as a smoke free property. Another issue is advertising the small rooms with photos of the sea view balconies. I thought I was booking an apt with balcony. When I showed up it was a tiny room with no balcony, no kitchen. I was able to move to an apt but for much more money than I had planned.

    Property response:

    Thank You for staying with us! Basic house rules are well-known but unfortunately we cannot have a control 24/7 about guests behaviour. Will note all this suggestions, for sure. According to booking of a room instead of an apartment, it is all noted over a platform. There is difference over prices depends what You book for. Thanks!

    Thank You for staying with us! Basic house rules are well-known but unfortunately we cannot have a control 24/7 about guests behaviour. Will note all this suggestions, for sure. According to booking of a room instead of an apartment, it i… Show more

    Adriatic Queen Residence
    29 June 2025
  • Jomana

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
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  • Rytis

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review
  • Ervin

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    A verry cozy small apartment,everithing is new, the room is very clean. I liked it allot because it is situated on top of a cliff just behind the beach.There is a starway from the appartment down and you are directly on the beach! for someone in tranzit I highly recomand.you can walk and relax on the beach. very nice view. Apartment also have parking posibility

  • Colin

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Keith

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    Spacious room.

    Could do with an information leaflet about room facilities (eg Hot Water System, TV, Access). 102 steps down to beach, currently undergoing upgrading roadworks.

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