Opiniones del AC Hotel by Marriott Split 4 estrellas
Domovinskog Rata 61A, 21000 Split, Croacia

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Cómo funcionan los comentarios de los clientes
Cada puntuación de los comentarios está comprendida entre 1 y 10. Para obtener la puntuación general que te mostramos, sumamos las puntuaciones de los comentarios que hemos recibido y dividimos el total por el número de puntuaciones de los comentarios que hemos recibido. Usamos un sistema de comentarios ponderados, lo que significa que cuanto más reciente sea un comentario, mayor será su impacto en el cálculo de la puntuación total. Por otra parte, en la valoración se pueden dar "subpuntuaciones" individuales sobre aspectos importantes, como la ubicación, la limpieza, el personal, el confort, las instalaciones, la relación calidad-precio y la wifi gratuita. Ten en cuenta que los clientes envían sus subpuntuaciones y puntuaciones generales de manera independiente, de modo que no hay relación directa entre ellos.
Puedes dejar un comentario sobre un Alojamiento que hayas reservado a través de nuestra Plataforma si te has alojado allí o si llegaste al alojamiento pero no te quedaste. Si quieres modificar un comentario que ya enviaste, ponte en contacto con nuestro equipo de Atención al cliente.
Contamos con personas y sistemas que están especializados en detectar comentarios falsos enviados a través de nuestra Plataforma. Si encontramos alguno, lo borramos y, si es necesario, tomamos las acciones necesarias contra la persona responsable.
Si alguna persona ve algo sospechoso, puede comunicárselo en todo momento al equipo de Atención al cliente para que nuestro equipo de Fraude pueda investigarlo.
Idealmente, publicamos todos los comentarios que recibimos, ya sean negativos o positivos. No obstante, no publicamos aquellos comentarios que contienen o hacen referencia, entre otras cosas, a:
- temas políticos delicados;
- contenido promocional;
- actividades ilegales;
- información personal o sensible (por ejemplo, e-mails, números de teléfono o información de tarjetas de crédito);
- lenguaje ofensivo, sexual, discriminatorio, amenazante, que incite al odio o de contenido violento;
- spam y contenido falso;
- elementos relacionados con la crueldad animal;
- falsificaciones de identidad (por ejemplo, si el autor o autora dice ser otra persona);
- cualquier infracción de nuestras pautas de comentarios.
Para garantizar que los comentarios son relevantes, solo aceptamos los que se envían en los tres meses siguientes al check-out, y solemos dejar de mostrarlos si tienen más de 36 meses o si el Alojamiento cambia de propietario.
El Alojamiento puede decidir si responder o no a los comentarios.
Cuando haya varios comentarios, aparecerán en primer lugar los más recientes, aunque también se tienen en cuenta otros factores: el idioma del comentario, si solo contiene una valoración, si también contiene una reseña escrita, etc. Si quieres, puedes ordenar los comentarios o filtrarlos (por momento del año, puntuación de los comentarios, etc.).
A veces, mostramos algunas puntuaciones de los comentarios que proceden de otras webs de viajes muy conocidas. Cuando lo hacemos, lo dejamos claro.
Pautas y normas aplicables a los comentarios
El objetivo de estas pautas y normas es que el contenido de Booking.com siga siendo relevante y para todos los públicos, sin limitar la libertad de expresar opiniones fuertes. Las pautas y normas son aplicables sin importar la emotividad del comentario.
Las aportaciones de contenido deben estar relacionadas con los viajes. El contenido detallado es el más útil y el que ayuda a otros a tomar mejores decisiones. Por favor, no incluyas comentarios personales, políticos, éticos o religiosos. El contenido publicitario será eliminado y los problemas relacionados con los servicios de Booking.com deben reenviarse a nuestros equipos de atención al cliente o al alojamiento.
Las aportaciones de contenido deben ser adecuadas para todo tipo de público. No uses lenguaje vulgar o insultos en ningún idioma. Los comentarios y otro contenido que incluyan expresiones de odio, comentarios discriminatorios, amenazas, contenido sexual, violencia o que fomenten cualquier actividad ilegal no están permitidos.
Todo el contenido tiene que ser auténtico y único para el cliente. Los comentarios son más útiles cuando son originales e imparciales. Tus aportaciones tienen que ser tuyas. Los alojamientos que colaboran con Booking.com no pueden publicar comentarios en nombre de sus clientes y no pueden ofrecer ningún incentivo al cliente a cambio de un comentario. No toleraremos ningún intento de disminuir la puntuación de un competidor enviando un comentario negativo sobre el mismo.
Respeto a la privacidad de los demás. Booking.com intentará ocultar direcciones de e-mail, números de teléfono, direcciones web, cuentas en las redes sociales y otros datos similares.
Las aportaciones de contenido reflejan las opiniones de los clientes y alojamientos de Booking.com, no las de Booking.com. Booking.com no se hace responsable de ningún comentario ni de las respuestas a esos comentarios. Booking.com es un mero distribuidor (sin ninguna obligación a verificar), no un editor o creador de estos comentarios y sus respuestas.
Por defecto, los comentarios se ordenan por fecha del comentario y según otros criterios para mostrar los más relevantes, incluidos a título enunciativo el idioma, los que incluyen texto y los que no son anónimos. Puede haber otros criterios para ordenarlos (por tipo de viajero, por puntuación, etc.).
Aviso sobre la traducción
Este servicio puede contener traducciones realizadas por Google. Google no se hace responsable de ninguna garantía relacionada con las traducciones, ya sea explícita o implícita, ni de las garantías de exactitud y veracidad o de garantías implícitas de comerciabilidad e idoneidad para un fin determinado o de no violación.
Escrito en 24 de agosto de 2025 · Se alojó en agosto de 2025
Comentario auténticoEscrito en 16 de agosto de 2025 · Se alojó en agosto de 2025
Comentario auténticoModerno
Caro
Dear Marcelomermedo, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our guests. We look forward to the opportunity to welcome you again at our hotel and hope to provide you with another outstanding experience. If there is anything we can do to improve or if you have any special requests, please feel free to contact us. Once again, thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split Team
Dear Marcelomermedo, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience o… Mostrar más
Escrito en 18 de julio de 2025 · Se alojó en julio de 2025
Comentario auténticoEscrito en 10 de junio de 2025 · Se alojó en junio de 2025
Comentario auténticoExcelente
Un poco lejos del centro
Dear Isabel, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our guests. We look forward to the opportunity to welcome you again at our hotel and hope to provide you with another outstanding experience. If there is anything else we can do to improve or if you have any special requests, please feel free to contact us. Once again, thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split Team
Dear Isabel, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our gue… Mostrar más
Escrito en 2 de junio de 2025 · Se alojó en junio de 2025
Comentario auténticoTodo
Dear Guest, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our guests. We look forward to the opportunity to welcome you again at our hotel and hope to provide you with another outstanding experience. If there is anything else we can do to improve or if you have any special requests, please feel free to contact us. Once again, thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split Team
Dear Guest, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our gues… Mostrar más
Escrito en 29 de mayo de 2025 · Se alojó en mayo de 2025
Comentario auténticoEscrito en 18 de mayo de 2025 · Se alojó en mayo de 2025
Comentario auténticoHabitacion amplia y cómoda. Variedad en el desayuno! Buena ubicación
No aplica
Dear Maria Cristina, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our guests. We look forward to the opportunity to welcome you again at our hotel and hope to provide you with another outstanding experience. If there is anything else we can do to improve or if you have any special requests, please feel free to contact us. Once again, thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split Team
Dear Maria Cristina, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of… Mostrar más
Escrito en 11 de mayo de 2025 · Se alojó en mayo de 2025
Comentario auténticoLimpio Moderno Eficiente
N/A
Dear Teresa, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our guests. We look forward to the opportunity to welcome you again at our hotel and hope to provide you with another outstanding experience. If there is anything else we can do to improve or if you have any special requests, please feel free to contact us. Once again, thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split Team
Dear Teresa, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our gue… Mostrar más
Escrito en 8 de mayo de 2025 · Se alojó en mayo de 2025
Comentario auténticoEscrito en 8 de febrero de 2025 · Se alojó en febrero de 2025
Comentario auténticoEscrito en 19 de enero de 2025 · Se alojó en enero de 2025
Comentario auténticoLa ubicación buena para el acceso , alejada del centro antiguo.
Uniera syerifo que esté más cerca del centro
Dear Ana, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our guests. We look forward to the opportunity to welcome you again at our hotel and hope to provide you with another outstanding experience. If there is anything else we can do to improve or if you have any special requests, please feel free to contact us. Once again, thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split Team
Dear Ana, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our guests… Mostrar más
Escrito en 14 de diciembre de 2024 · Se alojó en diciembre de 2024
Comentario auténticoSi muy cómodo con una excelente vista
Dear Roberto, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our guests. We look forward to the opportunity to welcome you again at our hotel and hope to provide you with another outstanding experience. If there is anything else we can do to improve or if you have any special requests, please feel free to contact us. Once again, thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split, Team
Dear Roberto, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our g… Mostrar más
Escrito en 12 de diciembre de 2024 · Se alojó en diciembre de 2024
Comentario auténticoTodo!
Localización
Dear Anuskavj, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our guests. We look forward to the opportunity to welcome you again at our hotel and hope to provide you with another outstanding experience. If there is anything else we can do to improve or if you have any special requests, please feel free to contact us. Once again, thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split, Team
Dear Anuskavj, Thank you for the high ratings! We are extremely pleased that you were satisfied with your stay with us. Your feedback is extremely important to us as it helps us continuously improve our services and the experience of our g… Mostrar más
Escrito en 8 de noviembre de 2024 · Se alojó en octubre de 2024
Comentario auténticoNos cobraron anticipado y hubo diferencia de dia ..luego se pago y no se oupo rl hotel. Uds deben devolvee la plata Augystounfurragas@gmail.com
El gerente nos consigio otro hotel.muy gentil
Dear Guest, Thank you for booking our property and giving us a rating even though you did not spend the night with us since you arrived on the wrong date - one day later. Due to hotel full occupancy, we were not able to provide accommodation one day later than your initial reservation and our manager gladly helped to adjust your wrongly booked travel plans for your Croatia itinerary and booked two 5-star hotels with favorable rates in Split and Dubrovnik for that day and following days. So, manager did not send you to other hotel but helped you to find available hotel during very busy period in Split. Your reservation was processed as a no-show and activated our cancellation policy of which you were also informed during the booking process. So unfortunately, no refund will be given since our hotel was fully booked on the booked arrival date as well. Wishing you all the best in your travels, AC Hotel by Marriott Split Team
Dear Guest, Thank you for booking our property and giving us a rating even though you did not spend the night with us since you arrived on the wrong date - one day later. Due to hotel full occupancy, we were not able to provide accommodat… Mostrar más
Escrito en 6 de octubre de 2024 · Se alojó en septiembre de 2024
Comentario auténticoEscrito en 30 de septiembre de 2024 · Se alojó en septiembre de 2024
Comentario auténticolas vistas de la habitacion y el restaurante que es magnifico
la ubicacion es un pelin alejada del centro
Dear Gema, Thank you for your review! We are delighted to hear that you enjoyed the magnificent views from your room and the restaurant—those Adriatic panoramas are truly something special. While our location is a bit away from the city center, we hope it allowed for a peaceful and relaxing stay. We appreciate your feedback and hope to welcome you back again soon! If there is anything else we can do to improve or if you have any special requests, please feel free to contact us. Warm regards, AC Hotel by Marriott Split, Team
Dear Gema, Thank you for your review! We are delighted to hear that you enjoyed the magnificent views from your room and the restaurant—those Adriatic panoramas are truly something special. While our location is a bit away from the city c… Mostrar más
Escrito en 19 de septiembre de 2024 · Se alojó en septiembre de 2024
Comentario auténticoLas instalaciones, las habitaciones. Excelente
El roof top se podría mejorar y aprovechar la gran vista que tienen
Dear Alejandro, Thank you for your kind review! We are thrilled to hear you found the facilities and rooms to be excellent. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even more enjoyable, don't hesitate to let us know. Thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split, Team
Dear Alejandro, Thank you for your kind review! We are thrilled to hear you found the facilities and rooms to be excellent. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the … Mostrar más
Escrito en 15 de septiembre de 2024 · Se alojó en septiembre de 2024
Comentario auténticomuy moderno y buena estética …. espacios amplios y una buena habitación
pocos ascensores hace muy difícil disfrutar el hotel cuando está lleno… no hay suficientes sillas para el desayuno … etc
Dear Francisco, Thank you for your review and high ratings! We are pleased to hear that you enjoyed the modern aesthetics, spacious areas, and your room. We apologize for the inconvenience caused by the limited number of elevators and seating during breakfast. We were indeed experiencing a high volume of guests during your stay, which may have contributed to these challenges. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable and enjoyable experience. Warm regards, AC Hotel by Marriott Split, Team
Dear Francisco, Thank you for your review and high ratings! We are pleased to hear that you enjoyed the modern aesthetics, spacious areas, and your room. We apologize for the inconvenience caused by the limited number of elevators and se… Mostrar más
Escrito en 15 de septiembre de 2024 · Se alojó en septiembre de 2024
Comentario auténticoExcelente hotel, amplio, moderno, cómodo, todo funciona.
Muy buen desayuno. Costó encontrar mesa ya que estaba muy lleno.
Dear Mr. Manzano, Thank you for your kind feedback! We are glad to hear that our breakfast offerings met your expectations and that you enjoyed the comfort of our hotel. We apologize for the inconvenience of finding a table during the busy period and appreciate your understanding. If there is anything else we can do to improve or if you have any special requests, please feel free to contact us. Once again, thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split, Team
Dear Mr. Manzano, Thank you for your kind feedback! We are glad to hear that our breakfast offerings met your expectations and that you enjoyed the comfort of our hotel. We apologize for the inconvenience of finding a table during the busy… Mostrar más
Escrito en 10 de septiembre de 2024 · Se alojó en septiembre de 2024
Comentario auténticoEscrito en 8 de septiembre de 2024 · Se alojó en agosto de 2024
Comentario auténticoEscrito en 7 de septiembre de 2024 · Se alojó en septiembre de 2024
Comentario auténticoEscrito en 26 de agosto de 2024 · Se alojó en agosto de 2024
Comentario auténticoEl parking cómodo y fácil
La pileta no me gustó incómoda y la conducta de la gente dejaba q desear
Dear Karina Mariel, Thank you for your feedback! We are glad you found the parking convenient and easy. We are sorry to hear that the pool didn't meet your expectations. Your comments are important to us, and we'll take them into consideration as we work to improve our facilities and overall guest experience. If there is anything else we can do to improve or if you have any special requests, please feel free to contact us. Thank you for choosing our hotel, and we hope to see you again soon! Warm regards, AC Hotel by Marriott Split, Team
Dear Karina Mariel, Thank you for your feedback! We are glad you found the parking convenient and easy. We are sorry to hear that the pool didn't meet your expectations. Your comments are important to us, and we'll take them into … Mostrar más
Escrito en 15 de agosto de 2024 · Se alojó en agosto de 2024
Comentario auténticoEscrito en 12 de agosto de 2024 · Se alojó en agosto de 2024
Comentario auténtico