Reviews of The Cityview - Chinese YMCA of Hong Kong 4 stars
23 Waterloo Road, Yau Tsim Mong District, Hong Kong, Hong Kong
#120 of 296 hotels in Hong Kong
Guests' ChoiceReview score
Based on 940 hotel reviews
8.5Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.4
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Facilities
8.4
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Staff
8.9
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Value for money
8.5
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Free WiFi
8.0
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Reviewed: 2 September 2025
Christian
Austria44 reviews10 helpful votes10“Wonderful elegant hotel, perfect location and wonderful staff”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 4 nights
We loved everything about this hotel! We were only going to stay 4 nights, but extended our stay to 7 nights. The location was perfect nearby night markets and a short walk to the metro. The room was also so perfect. Everything felt so clean and fresh. The beds were very comfortable. The reception was beautiful and the restaurant looked amazing! Since we were visiting in rainy season, it was especially convenient that the hotel has a big overpass outside, so you can get in and out of taxis without getting wet. The hotel was so kind too and let us use the big hotel umbrellas. The staff was very friendly, attentive and caring. We would like to recognize in particular the one and only Bowie, he is truly one of a kind! A true gentleman, so wonderful, so professional, so caring and so helpful. We stayed in many hotels on our trip and my 7 year old daughter still talks about him and says he was the best and nicest out of all hotels! Thank you so much Bowie for everything and making our stay in Hong Kong extra special.
Stayed in July 2025
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Reviewed: 30 August 2025
Belinda
Australia7 reviews9.0“We loved our stay at the Cityview and will definitely recommend to family and friends”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 5 nights
- • Submitted via mobile
We don’t have anything to dislike about the property
We loved the cleanliness and decor of the rooms and hotel. Housekeeping were very polite and friendly. It was also on a very good location convenient to the subway and restaurants
Stayed in August 2025
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Reviewed: 29 August 2025
Chan
United States1 review8.0“Will be back.”- • Leisure trip
- • Solo traveller
- • Premier King Room
- • Stayed 5 nights
- • Submitted via mobile
The property is clean. The air conditioning was powerful.
Location is very convenient.
Stayed in August 2025
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Reviewed: 27 August 2025
Katherine
United States17 reviews7.0“But still a nice place to stay”- • Leisure trip
- • Group
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
No microwave in the room.
Close to restaurant and public transportation
Stayed in August 2025
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Reviewed: 23 August 2025
Sofia
Austria17 reviews2 helpful votes9.0“Great value for money - would definitely stay here again”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 11 nights
- • Submitted via mobile
Not a fan of carpet flooring in the room and not being able to open the window (understandable due to AC though)
Gym is Next door - reasonable day tickets for ~€6 p.p Housekeeping lady in our floor (7) was super nice!
Stayed in August 2025
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Reviewed: 19 August 2025
Ka
New Zealand20 reviews2 helpful votes7.0“You get what you pay for”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
Staff at the reception. Most of them are unfriendly, they didn't look at you, greet you or even wanted to talk to you. Frankly speaking - they don't want to work. The staff who helped me check-in, he was standing right next to the counter and gave me a 3 second icy-stare while I was carrying my bag walking towards the reception. Perhaps he was thinking which language should he speak to me but I definitely not feeling comfortable and welcomed at the forst place. Upon check-out, the young lady at the reception did not look at me at all during the entire time. She did not even wanted to help me or answer my question regarding baggage storage. Simply saying Rude.
Room is clean with all what you need during the stay. Great location, right at the heart of Mongkok, meaning you can get access to all the shopping malls and restaurants nearby within a minute walking distance.
Stayed in August 2025
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Reviewed: 18 August 2025
Jane866
United Kingdom50 reviews2 helpful votes8.0“A great hotel for exploring Hong Kong”- • Leisure trip
- • Family with young children
- • Premier Plus Twin Room
- • Stayed 6 nights
The room was clean and the beds comfortable. The lifts worked well and staff were helpful. We were close to some good places to eat and the tube was very easy to get to.
Stayed in August 2025
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Reviewed: 16 August 2025
Alessandro
Italy11 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted via mobile
Room a bit old. No water in the fridge
Good location close to MTR, rooms are clean, good shower, air conditioned and wifi work well, there are bars and restaurant inside the hotel
Stayed in August 2025
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Reviewed: 15 August 2025
Juston
Australia10 reviews1 helpful vote8.0“Very good, value for money”- • Leisure trip
- • People with friends
- • Deluxe Twin Room
- • Stayed 5 nights
- • Submitted via mobile
Curtains didn’t fully close so every day sunlight beams into the room
Very good location - Next to Ya Ma tei station and walkable to Mong Kok and easy public transport throughout. Heart of Kowloon easy to access all tourist locations
Stayed in August 2025
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Reviewed: 12 August 2025
Richard
Singapore5 reviews10“Clean, comfortable and within walking distance Nightmarket and Ladiesmarket and close to the MTR.”- • Leisure trip
- • Solo traveller
- • Premier King Room
- • Stayed 4 nights
- • Submitted via mobile
Close proximity to MTR
Stayed in August 2025
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Reviewed: 7 August 2025
Adrian
United States15 reviews3 helpful votes10Exceptional- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Great location, terrific value, and a good breakfast at a decent price
Stayed in August 2025
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Reviewed: 6 August 2025
Campbell
United Kingdom11 reviews9.0“Hotel was in a great location, it was clean and was very good value for money”- • Leisure trip
- • Family with young children
- • Deluxe Quad (One Double and Two Singles)
- • Stayed 7 nights
- • Submitted via mobile
Family room had too little storage for 4 people
Great location, near metro and Ladies market
Stayed in July 2025
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Reviewed: 3 August 2025
Salaithorn
Thailand7 reviews9.0“Highly recommend for reasonable prices”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted via mobile
Small shower space.
It’s really sitting on gold location, right on the spot Very easy to get to the tubes.
Stayed in August 2025
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Reviewed: 31 July 2025
So
Australia5 reviews7.0“Good”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 7 nights
- • Submitted via mobile
Better customer service would be nice.
Stayed in July 2025
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Reviewed: 24 July 2025
Soon
Singapore2 reviews1 helpful vote9.0“Good location and easily access”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
Nothing at this moment.
In overall, the check in and out processes are very smooth.. Clean room and easy access to food and shopping centre.. MTR is very close, just across the road.
Stayed in July 2025
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Reviewed: 21 July 2025
Phillip
Sweden43 reviews16 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 6 nights
- • Submitted via mobile
Staff at reception area was not interested to help, and even a bit rude at times. Cleaning staff very kind.
Clean, good location, fair price
Stayed in July 2025
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Reviewed: 21 July 2025
Jitpanat
Thailand31 reviews12 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 5 nights
Your reception is a bit rude and unfriendly. She denied every request without thinking. No service mind at all.
Best location. Highly recommended!
Stayed in July 2025
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Reviewed: 19 July 2025
Santawit
Thailand4 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Facilities in your room
Good location, Good Staff
Stayed in July 2025
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Reviewed: 10 July 2025
Laulau
United States22 reviews2 helpful votes10“Good price, nice room and good location”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 6 nights
- • Submitted via mobile
No onsite self service laundry, but there is a laundry store just right across the street.
Hotel doesn’t feel old, room is clean and very roomy compared to most other hotels in this price range in HK. Location is very convenient, a minute walk from the Yau Ma Tei metro station. Extremely high cost-performance ratio.
Stayed in July 2025
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Reviewed: 8 July 2025
Bague
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 4 nights
Good location. Near MTR station and night market. Lots of good restaurants and fast food around the hotel.
Stayed in April 2025
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Reviewed: 5 July 2025
Takwai
Australia13 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Premier Plus King Room
- • Stayed 6 nights
- • Submitted via mobile
WiFi speed too slow to use
Excellent customer service
Stayed in July 2025
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Reviewed: 2 July 2025
Sofia
Italy4 reviews7.0“Good location”- • Leisure trip
- • People with friends
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The room was smaller than what we expected, there was no space for the suitcases.
Location
Stayed in June 2025
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Reviewed: 28 June 2025
Ruby
Philippines4 reviews1 helpful vote10“Good stay!”- • Leisure trip
- • Family with young children
- • Deluxe Quad (Four Singles)
- • Stayed 3 nights
- • Submitted via mobile
The curtains are dusty.
We had a wonderful time here. The staff are efficient. The facilities are clean. The property is strategically located near major roads.
Stayed in June 2025
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Reviewed: 26 June 2025
Basheer
United States36 reviews6 helpful votes10“Barzenji”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Bathroom very small.
Great location close to train station also bus stop across the street from the hotel, room very clean.
Stayed in June 2025
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