Flat D, 1/F, Phoenix Apartments, 70 Lee Garden Road, Causeway Bay, Hong Kong, Hong Kong, Hong Kong
#79 of 199 B&Bs and Inns in Hong Kong
Guests' ChoiceBased on 63 hotel reviews
6.6Cleanliness
6.7
Comfort
6.9
Location
8.7
Facilities
6.6
Staff
7.2
Value for money
7.3
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 21 August 2025
Baljinnyam
JapanThere was an unpleasant smell from the lift, and the room wasn’t very nice either. The windowsill had trash and cigarette butts, which made it worse. In the bathroom, a proper shower screen and a room air freshener would have made it much better.
Of course, the price was cheap, but naturally, because of that, the interior of the room was a bit lacking. However, for those who want to save money, it’s still a reasonable choice. In terms of location, it was really the best—very convenient and close to everything.
Stayed in August 2025
Reviewed: 20 July 2025
Dorian
United KingdomNo water at times
Centre of causeway bay
Stayed in July 2025
Reviewed: 4 March 2025
Kentaro
JapanIt takes a while to get hot water in the shower. (Is this type of water heater common in Hong Kong?)
The location was very good. Besides it was close to the MTR Causeway Bay station, you can find eateries, shops, supermarkets, and a coin laundry in this area. Reasonable price for a stay in Hong Kong. Facilities (bed, wifi, shower, etc.) worked as expected.
Stayed in March 2025
Reviewed: 23 February 2025
Philip
South AfricaSome building noise but not serious
Small, very compact rooms with a larger than expected bathroom, Spartan but very functional and altogether larger and better appointed than I had expected with comfy bed and pillows
Stayed in February 2025
Reviewed: 20 February 2025
Philip
South Africasome noise, eg water flowing through pipes but not serious
Surprisingly good value for this budget facility, clean, modern and modest offering good value and a great bed and pillows and a very modern bathroom.
Stayed in February 2025
Reviewed: 19 February 2025
Philip
South Africamany subtle building noises: water, some knocking but not material
Budget but good value. Small, compact but newly tiled and kitted rooms and very clean with a comfortable bed and two great pillows.Good supply of hot water and bigger bathroom than I expected.
Stayed in February 2025
Reviewed: 3 February 2025
Terri
Netherlandssmall room
The location was amazing, for price you have the best location. It was a really small room and you could hear a lot but defenitely would reccomend
Stayed in January 2025
Reviewed: 3 January 2025
Prabeesh
JapanThe toilet was smelly. We had noise disturbances from the neighbors
The location was good. The staff were helpful and nice to us.
Stayed in January 2025
Reviewed: 6 November 2024
Huong
JapanRather hard to find the reception
The location is super convenient to go airport or shopping streets, literally down the street. The room is clean and no sight of cockroach (as other guests reviewed). Price is a catch compared to other places, I was shocked that Hong Kong is so expensive to find a decent hotel and this place is for sure above decent to me.
Stayed in October 2024
Reviewed: 4 March 2024
Lan
VietnamRoom: Compared to the surprisingly spacious double room, the triple room is extremely cramped. Our 28-inch luggage could barely fit, and we could only open one at a time due to the lack of space. Cleanliness: Overall, the place is well-maintained and quite clean but there is some yellow stains in the bed and pillow sheets.
Location: The property is conveniently situated near Causeway Bay station, making it easy to explore the area using buses, trams, or the MRT. Many shops and restaurant nearby so it's easy for you to shop or find a place to eat. Room: The double room feels surprisingly spacious compared to other rooms in Hong Kong at a similar price point. Staff Experience: While I’ve come across complaints about the staff before booking, my personal experience during my stay was positive. Although they may appear a bit cold, I believe this is typical of service in Hong Kong.
Stayed in February 2024
Reviewed: 12 February 2024
Putera
IndonesiaStaff Hospitality
Location
Stayed in February 2024
Reviewed: 30 January 2024
Graham
United KingdomFor what it is i can’t complain. Location was ideal
Stayed in January 2024
Reviewed: 5 January 2024
Xinzheng
ChinaCompleteness of supporting facilities
Costless & convenient, near the metro station and ding-ding line. 24h hot water supply
Stayed in January 2024
Reviewed: 2 January 2024
Catia
MacaoVery dark but with light and a window!
Very good localization, nice staff and the bedroom was confortable and bigger than I expected.
Stayed in January 2024
Reviewed: 9 November 2023
Crisco
United StatesNo breakfast offered but the nearby restaurants are pretty good. The location is very good.You can easily walk to Malls,Victoria Park,neighborhood restaurants, etc.
Stayed in August 2023
Reviewed: 29 September 2023
Bob
ThailandThere was construction going on and rats were running around the trash on the 1st floor. The hot water kettle wasn't working and there is no Microwave in the pantry
Location was very good and very easily accessible to MTR and bus stops.
Stayed in September 2023
Reviewed: 29 August 2023
Ting
United KingdomThe staff could be more friendly (smile to the customers) and enjoy her job.
Good location and good price
Stayed in August 2023
Reviewed: 9 August 2023
Ff
Hong KongLack of TV facility as stated in the room advertisement. There is a good TV set in the room but unable to have TV reception for all the rooms.
Stayed in August 2023
Reviewed: 2 August 2023
Ff
MalaysiaThere is no TV facility available in the room as advertised. There is a very good TV set in the room but unable to broadcast. Staff confirmed that there is no TV facility for the entire hotel.
location is good and room is clean
Stayed in July 2023
Reviewed: 23 July 2023
Angela
Hong KongThe building is old and rundown, dirty on the stairwell between the first floor and the second floor.
It’s in very convenient location. Although the building is old and rundown, the room is clean. And the most surprising is the comfortable bed and pillow, which I don’t expect for this price.
Stayed in July 2023
Reviewed: 16 November 2022
Paul
United Kingdomlittle or no English at reception
room was clean and modern
Stayed in November 2022
Reviewed: 31 October 2022
Brandon
AustraliaThe rumbling of the window mount air-con made it impossible to sleep at night the first night. I felt like I was sleeping in the engine room of a big ship. Luckily, they switched me to another room after I raised the issue the following day. But what if they were fully booked? Good sleep is the most important thing for us travellers after walking around the whole day during the day. I don't think I can cope if I had to stay in the first room for one more night in a row. Sound proofing in the room was also very bad. If you have a not very considerate "neighbour", you will have a hard time resting in your room. The electronic lock of the second room broke down one early morning after I stayed in that room for a number of days (I stayed for 15 nights in total). I had to change to another room as a result, wasting about an hour of my time that I could have spent for a relaxing breakfast instead. So it wasn't nice. The TV's (I'm not sure if they were TV's or PC monitors) in all the rooms that I stayed did not work at all. When I asked the front desk receptionist about it, because I wanted to watch news, she said the TV network of the whole building was not working because of the renovation work that was in progress. It turned out to be a lie. When I asked the building management office on ground floor about it, I was assured the TV network of the building was operating normally.
The location is super, just a few minutes' walk to all the shopping places in Causeway Bay, from the 5-star Hysan Place to Sogo to the ordinary ones. Restaurants at all levels are also plenty nearby. Public transport to many areas in Hong Kong, including the airport, is also very convenient via MTR Causeway Bay Station which is just a few minutes' walk from the property.
Stayed in October 2022
Reviewed: 19 April 2025
Malak
EgyptStaff were rude. Put me in a room I didn’t book. Left to get food and come back and they wouldn’t let me in for some reason even though it says 24 hr desk service and no curfew. After being assertive and ordering him to open it he did.
Location was convenient
Stayed in March 2025
Reviewed: 19 April 2025
Adam
Canadaoverall good property, security guard watches very loud videos at night sometimes but that’s my only complaint
great location on the island, close to metro and cool malls. nice staff, helps if you can use a translator to talk to them in mandarin if you can’t speak it on your own
Stayed in March 2025
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content