8.1

Reviews of Novotel Century Hong Kong 4 stars

238 Jaffe Road, Hong Kong, Hong Kong

  • 7.0 Good
    Sooyeon

    Reviewed: 5 September 2025 · Stayed in September 2025

    Verified review
  • Carol

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review
  • Vladimir

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review
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  • Li

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    Clean , nice and convenient.

    Not much.

    Property response:

    Dear Li, Thank you for taking the time to let us know your opinion of your recent stay. We're delighted you appreciated the cleanliness and inviting atmosphere during your stay. However, we regret any impression of limitations and hope you explored amenities like our 24/7 gym and Pepino Restaurant. Nonetheless, our Wan Chai location puts Hong Kong's shopping hubs and MTR stations just minutes away from your doorstep. We look forward to welcoming you back in the future. Kind regards, Ohad Tiktinsky, General Manager

    Dear Li, Thank you for taking the time to let us know your opinion of your recent stay. We're delighted you appreciated the cleanliness and inviting atmosphere during your stay. However, we regret any impression of limitations and ho… Show more

    Novotel Century Hong Kong
    4 September 2025
  • Tyrell

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Close to all transportation to visit all sides of Hong Kong. 7/11 across the road and a nice big lobby to relax in when waiting. Loads of a good restaurants near by.

    It could do with a little update as some parts of the room is looking dated.

    Property response:

    Dear Guest, Thanks for taking the time to share your review. We're pleased you found our transport connections convenient and appreciated our spacious lobby for relaxing during your wait. We regret any disappointment with your room's condition. Our team completes regular updates to maintain standards, with full renovations done in 2017 and 2023. It's great you enjoyed our central location near diverse dining options and practical amenities like the 24-hour convenience store across the street. This accessibility remains a priority for our guests exploring Hong Kong. We hope to provide you with a more enjoyable stay in the future. Kind regards, Ohad Tiktinsky, General Manager

    Dear Guest, Thanks for taking the time to share your review. We're pleased you found our transport connections convenient and appreciated our spacious lobby for relaxing during your wait. We regret any disappointment with your room&… Show more

    Novotel Century Hong Kong
    1 September 2025
  • 7.0 Good
    Pui

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
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  • Aleksandr

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Located in a walking distance from Expo center and 2 underground stations. Very quiet, cozy, excellent view

    A bit stiff bed to my taste, and continuesly working AC creates some noise, even at the lowest fan speed. But its not bad, just noticable

    Property response:

    Dear Guest, Thanks for taking the time to share your review. We’re thrilled you selected Novotel Century Hong Kong for your first visit to our vibrant city. It’s rewarding to know our peaceful environment helped you relax between explorations. Our team works diligently to maintain spaces where guests can recharge comfortably. While we regret any disturbance affected your rest, please know our staff remains available around the clock to assist with room adjustments. Equally, we’re pleased our central Wan Chai location offered convenient access to Hong Kong’s pulse and that you appreciated the harbour vistas from your room. We hope to have the opportunity to welcome you back. Kind regards, Ohad Tiktinsky, General Manager

    Dear Guest, Thanks for taking the time to share your review. We’re thrilled you selected Novotel Century Hong Kong for your first visit to our vibrant city. It’s rewarding to know our peaceful environment helped you relax between explor… Show more

    Novotel Century Hong Kong
    2 September 2025
  • Tagore

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Location - only 7 mins from the MTR, easy to get to places. Staff were helpful and breakfast good.

    Slightly tired could do with an update . Weird chairs in lobby

    Property response:

    Dear Guest, Thanks for taking the time to comment on your stay at our hotel. We are delighted you enjoyed your stay at Novotel Century Hong Kong. Our team is thrilled to know you found our breakfast offerings satisfying and appreciated our staff's attentive service. These elements are central to creating memorable experiences for our guests. However, we sincerely regret any aspects that fell short of your expectations. Please know we continuously review our facilities to maintain high standards. Moreover, we're pleased our prime Wan Chai location served you well for exploring Hong Kong. Being moments from MTR connections and key attractions remains a valued advantage we're proud to offer. We look forward to welcoming you back in the future. Best wishes, Ohad Tiktinsky, General Manager

    Dear Guest, Thanks for taking the time to comment on your stay at our hotel. We are delighted you enjoyed your stay at Novotel Century Hong Kong. Our team is thrilled to know you found our breakfast offerings satisfying and appreciated o… Show more

    Novotel Century Hong Kong
    4 September 2025
  • Allan

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Michael

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The location is very good. Room is spacious enough.

    The carpet in the corridor is a little worn. There is no night light for the bedroom. We had to leave the toilet light on (only one main light) and it shone through the perspec glass of the toilet door, so there was too much light for sleeping.

    Property response:

    Dear Guest, Thanks for taking the time to share your review. We appreciate your recognition of our room sizes designed to ensure comfort during business or leisure stays. However, we sincerely regret some aspects impacted your rest quality. Our team conducts regular maintenance cycles and will review lighting options to better accommodate guest preferences while maintaining our contemporary design ethos. Lastly, we're delighted our central Wan Chai location provided convenient access to Hong Kong's vibrant energy - particularly valuable for visitors exploring multiple districts within limited time. We hope to have the pleasure of seeing you on a future visit. Best regards, Ohad Tiktinsky, General Manager

    Dear Guest, Thanks for taking the time to share your review. We appreciate your recognition of our room sizes designed to ensure comfort during business or leisure stays. However, we sincerely regret some aspects impacted your rest qual… Show more

    Novotel Century Hong Kong
    1 September 2025
  • Roland

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Mushayet

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Yunhua

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Sandor

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Kevin

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Location is great

    Property response:

    Dear Guest, Thanks for taking the time to share your review. It’s wonderful to know you chose Novotel Century Hong Kong for your stay. We’re delighted our central Wan Chai location provided easy access to Exhibition Centre Station and nearby attractions during your visit. Our team strives to offer competitive rates alongside premium facilities like our outdoor pool and 24/7 gym. While we regret any disconnect between our pricing and your expectations, we hope you discovered the convenience of having Causeway Bay's shopping hub just 10 minutes away. The historic Star Ferry Terminal remains a favorite shortcut to explore both sides of Victoria Harbour. We trust you made full use of our tram-stop position to experience Wan Chai's vibrant mix of Michelin dining and cultural landmarks like the Blue House cluster. Thank you again; it would be a pleasure to welcome you back. Best regards, Ohad Tiktinsky, General Manager

    Dear Guest, Thanks for taking the time to share your review. It’s wonderful to know you chose Novotel Century Hong Kong for your stay. We’re delighted our central Wan Chai location provided easy access to Exhibition Centre Station and n… Show more

    Novotel Century Hong Kong
    4 September 2025
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  • Frederic

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Modern, in a nice location, rooms are large for Hong Kong, the swimming pool and gym were above expectations.

    The staff at the gym/pool were a bit strict. Couldn't train without sports shoes...I can understand it, but the gym is not that sophisticated, it's still just a hotel gym.

    Property response:

    Dear Guest, Thanks for taking the time to share your review. We are delighted to hear about your experience at Novotel Century Hong Kong. Our team takes pride in maintaining modern accommodations with spacious rooms designed for comfort in the city. We appreciate you highlighting these aspects of your stay. While we maintain safety protocols across all facilities, we regret any inconvenience caused during your gym visit. Our staff remains available to clarify requirements discreetly. Finally, our central Wan Chai location truly shines when guests discover its walkable access to key areas. We're equally pleased you found our pool and fitness facilities exceeded expectations, as we regularly update equipment to enhance experiences. It would be a pleasure to see you again on a future occasion. Kind regards, Ohad Tiktinsky, General Manager

    Dear Guest, Thanks for taking the time to share your review. We are delighted to hear about your experience at Novotel Century Hong Kong. Our team takes pride in maintaining modern accommodations with spacious rooms designed for comfor… Show more

    Novotel Century Hong Kong
    4 September 2025
  • Anonymous

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Visutthiwat

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Good Location, Excellent Services and Clean and Good Smell that is very good for my first impression!!

    -

    Property response:

    Dear Guest, Many thanks for your review. We're delighted your first impression matched our commitment to welcoming guests warmly. Our team takes pride in maintaining spotless environments while delivering attentive service, and we're thrilled our central Wan Chai location provided easy access to explore Hong Kong's vibrant energy. We all look forward to seeing you again in the future. Best regards, Ohad Tiktinsky, General Manager

    Dear Guest, Many thanks for your review. We're delighted your first impression matched our commitment to welcoming guests warmly. Our team takes pride in maintaining spotless environments while delivering attentive service, and we… Show more

    Novotel Century Hong Kong
    4 September 2025
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  • Mary

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Liza

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • Chak

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The hotel is clean and very well located in HK island. Some good eats around the hotel. Awesome dim sum place right across the road and 10m walking distance to most shops and a 5m walk to the MTR. Super easy to get around. A simple, quiet, minimal setup.

    The beds were not that comfy. Constantly felt like I was about to roll off the bed since the sides sagged a bit. We had 2 rooms. The bathroom with only a shower was clean, and the shower was awesome. The bathtub was old and needed some refurbishing. Acoustics and sound insulation also needed an upgrade, we could hear everyone opening/closing their doors.

    Property response:

    Dear Guest, Thank you for providing us with your feedback, it is always gratefully received. We're delighted our location proved convenient for your travels and that you enjoyed the local dining scene. Your comments about room comfort have been escalated to our facilities team for review. We hope the easy access to public transport and peaceful environment left you with positive memories of Hong Kong. We'll be pleased to welcome you back. Best regards, Ohad Tiktinsky, General Manager

    Dear Guest, Thank you for providing us with your feedback, it is always gratefully received. We're delighted our location proved convenient for your travels and that you enjoyed the local dining scene. Your comments about room comfo… Show more

    Novotel Century Hong Kong
    2 September 2025
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  • Thi

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Zihang

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review
  • Dps1981

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Confortable bed

    The air condition in the breakfast area was too cold!

    Property response:

    Dear Guest, Thank you for taking time to review your experience with us. It’s wonderful to hear you enjoyed your stay at Novotel Century Hong Kong. We’re delighted our comfortable bedding contributed to a restful experience. However, we regret the temperature in the breakfast area affected your comfort—our team is always ready to adjust settings upon request. We hope you were able to explore our prime Wan Chai location near HKCEC and Causeway Bay’s vibrant offerings. We look forward to welcoming you back again in the future. Kind regards, Ohad Tiktinsky, General Manager

    Dear Guest, Thank you for taking time to review your experience with us. It’s wonderful to hear you enjoyed your stay at Novotel Century Hong Kong. We’re delighted our comfortable bedding contributed to a restful experience. However, we… Show more

    Novotel Century Hong Kong
    18 August 2025
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  • Paul

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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