As a hotelier, I tend to inspect rooms more closely, and I noticed significant dust build-up under the bed, sofa, bed board and in several other overlooked areas. If you have dust allergies, be warned this could be an issue. The property is in need of a proper deep clean to meet the standards expected for the price. We were travelling with our baby and ended up re-cleaning some surfaces ourselves. The biggest concern was safety. On our last night, a false fire alarm went off around 3 - 4 am and continued for 30–45 minutes. The reception team was unable to reset the panel, which suggests a lack of basic training an essential skill for a hotel apartment where in-room cooking makes false alarms more likely. Even more worrying, the main fire exit was blocked by storage boxes and the first-floor fire exit door led to nowhere. We had to break open another door and use the lift to get to the ground floor during a fire alarm . Imagine if this had been a real fire there would have been no escape and your stuck in a lift . This is a major safety hazard and severely impacted our confidence in the property.

Modena by Fraser is a cozy hotel apartment conveniently located near TST MTR Exit L6, offering excellent connectivity and surrounded by plenty of shops and restaurants. It’s reasonably priced for a basic hotel apartment in the city center. The unit comes with basic kitchen equipment, making it suitable for solo travelers or couples. For families, it may not be the most practical choice as utensils are limited — you’ll find a single-burner induction cooker, one pan, one pot, a toaster, kettle, coffee machine, two cups, two glasses, two plates, a cutting board, and a few other basic utensils. Air conditioning and water pressure are both in good condition and well maintained. Housekeeping service was reliable for a property of this category. Room space is comfortable enough for two adults with a small baby, or three guests at most. Overall, a good choice if you’re looking for a centrally located, no-frills stay in Hong Kong

Stayed in August 2025

Space is cramped

Location and freebie

Stayed in February 2025

Nice hotel, good location!!!!

Stayed in October 2024

The toilet door cannot be closed, in fact housekeeping said they are aware toilet door is faulty but not fixed.

Location is good, walking distance to TST and MTR station. The popular Bakehouse and Jenny cookies are just 2 min's walk away. I like that the room is not carpeted. For such a central location, room is spacious. Welcome fruits are also provided.

Stayed in November 2023

I found the bed a bit hard.

The location was excellent for me and it was kept very clean.

Stayed in November 2023

Cleanliness and room functions (we got 2 rooms for handicap which is not quite satisfied.

Location

Stayed in October 2023

Location was excellent

Stayed in September 2023

the construction opposite Modena, inconvenient to pass thru due to the construction workers and trucks and dirt

Stayed in September 2023

The situation easy found, opposite side already have restaurant, the room is nice and comfortable, just the wardrobe have smell, please don’t put clothes into the wardrobe

Stayed in September 2023

Room smell a little mouldy.

Good location, 2 minutes walk from the nearest metro station and very close to alot of malls, attractions, food options, convenience store. Hotel staff were very helpful and polite.

Stayed in September 2023

Front office staff took little interest in us and did not attempt to enquire how our stay was or how we found getting around.

Cleaners were excellent and friendly

Stayed in August 2023

Overheard at the counter that some people who stays at the lower levels has ant problems in their rooms, but they got to exchange to other rooms in different floor though.

It's close to all the tourist spots around TST. We got "upgrade" to the suite as the room we originally booked was not available. For your record, suite means additional space for "cooking" aka microwave and a sink, maybe the coffee table and the sofa was part of the suite set up as well.

Stayed in August 2023

Getting a cab can be challenging as it is situated at a dead-end street. Not much food options in the hotel. The price of the suite room is not much value for money. Just a no-frills hotel with basic facilities

The location is good. Nearby lots of food and shopping options.

Stayed in May 2023

Soundproofing -- you can hear the noise outside your room/along the hallways as well as in the adjacent rooms.

Very good location, easy check in and checkout process

Stayed in March 2023

While it is great to see so much repair being done on the property and all buildings around, it is never fun to stay in a property with major repairs, and most buildings around undergoing renovations.

It is great to see the city of Hong Kong being vibrant and fun again! The location of this property allows for exploring Kowloon and easy access to Central. Ivan was amazing. one of the nicest receptionists I have met.

Stayed in April 2023

Room could be a lot cleaner, especially the bathroom.

Great location. Staff friendly and spoke English.

Stayed in March 2023

the location is right opposite to a construction site 🏗 , very noisy and in a narrow street definitely a residential complex not suitable for a hotel

Stayed in January 2023

No bidet in the toilet, no mirror outside the toilet, poor cable channels.

The place could have been almost perfect: 1) If there was a bidet in the toilet 2) If there was a full mirror outside the toilet 3) if there was better cable channels or netflix or a smart tv that can allow chromecast. 4) if the lobby personnel would be a little more friendly. She was efficient but rather cold?

Stayed in February 2023

We stayed in late January, winter is still on, of course. Might be better if the unit has room heater.

Location is in Tsim Sha Shui where you can find lots of shops although it isnt as busy as it was before pandemi, but the area is basically one of the busiest area in HK, and if you need to go out of TSS, you can easily go on MTR or bus. The closest mtr entrance is about maybe 200 - 300 meters from the apartment. Modena itself is actually 1 unit apartment type. Mine has 1 burner electric stove, microwave, and some kitchen utensils. My daughter and I ended up having dinner just inside the apartment after long day browsing the city. Will stay here again if I return.

Stayed in February 2023

it’s totally out of their control , but the construction site across the street is kinda annoying , but it’s not a very big deal

am still living there currently , so far so good , it’s a good , clean and newly renovated property , I like it and I would definitely extend for long stay if they offer me a free upgrade 😅

Stayed in January 2023

Limited English speaking channels on the TV - not that there is much need to watch TV as there is so much to do in Hong Kong.

Very helpful night time reception. Bustling local area with convenience stores nearby together with a 5 minute walk to a subway station. Lots of local food places. Large enough room to spread out with a good bathroom.

Stayed in March 2025

room in bad condition, not funtional , bed is too hard bring a back pain , the toilet is dirty and small

Stayed in April 2025

Rooms cleanliness, ventilation, toilet amenities..

Unfortunately, the rooms were disappointing, we were in Rooms 701 & 702. 701 with the child cot had peeling ceiling paint which could fall anytime! The toilet floor is mouldy and not very well cleaned. Rm 702 did not have any body lotion and there were food crumbs on the floor near the bed. It’s obviously not been well cleaned before guests arrival. Both rooms had a strange “gas” smell and we had to open the windows throughout our stay in order to get some fresh ventilation. I had just stayed in Modena Fraser Shanghai and it was a comfortable experience, even though it was a loft apartment. Assuming the property was the same, HK experience was really disappointing.

Stayed in January 2025

Noise and renovation works

Location, value for money

Stayed in December 2024