Reviews of Hotel Madera Hollywood 5 stars
53-55, Hollywood Road, Hong Kong, Hong Kong

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLovely hotel in a superb location
Absolutely nothing
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location is great as it is near to places for shopping and eating.
The location is a bit far from the MTR. It is not convenient if you are carry heavy stuff. If you are walking towards the hotel, you might be able to use the bridge to minimise the hassle. However, if you are travelling towards the MTR, it will be a nightmare as there are many stairs to handle.
Dear Tong Meng, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Tong Meng, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much apprec… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewVery handy to food and shops. Very spacious and very comfortable. Staff are very friendly and so helpful.
Dear Cornelius, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Cornelius, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much apprec… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat trendy location with lots of bars and restaurants very close by. The room was clean and cool when we arrived a great welcome after a long flight. Would highly recommended going for the bigger one bedroom units. Will definitely be staying again.
Dear Mr. Christensen, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Mr. Christensen, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewHotel is well located, close to bars, restaurants, 7 min walk to Sheung Wan subway station, walking distance to Western market, Ferry to Macau and Peak Tram. Rooms were also nice, clean, with coffee, tea machine, little fridge. We were on 18th floor and still got some street noise but overall, the rooms are well insulated and the noise is limited.
Dear Helena, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Helena, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciat… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThis was out third stay at this hotel, excellent location, room size (suites), excellent and helpful staff.
Dear Joerg, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Joerg, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciate… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewHave no one
They take out 4000 extra HKD bur they ont exolane why and they dont care if i show them my payment
Dear Dnaiel, We are so sorry to hear that you had an unpleasant experience in our hotel. Please contact us regarding the HKD$4000 amount, as we checked the record and we could not find this amount in your room record. We only made an authorized HKD1000 in your credit card for the incident deposit, and the incidental deposit info is already shown on the House Rule on the booking.com website. Yours sincerely, Selina Mun Senior Guest Service Manager
Dear Dnaiel, We are so sorry to hear that you had an unpleasant experience in our hotel. Please contact us regarding the HKD$4000 amount, as we checked the record and we could not find this amount in your room record. We only made an author… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewVery friendly and helpful staff, nice decorated room, good location in the midst of SoHo and close to the mid level escalator
Dear Joerg, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Joerg, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciate… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGreat location. Super friendly staff. Good sized rooms!
Limited facilities, no hotel restaraunt etc, however not a problem as the location is brilliant- surrounded by bars and restaurants!
Dear Nicky, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Nicky, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciate… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe big space. And I had to stay at the hotel after checking out for several hours. The staff were nice to arrange me at a meeting lounge.
Dear Qiang, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Qiang, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciate… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGreat, spacious flat in the heart of Hong Kong. I was expecting a room but actually it's a small apartment which is also perfectly equipped for a longer stay. The bed was super comfy, the shower was amazing, and the whole feel of the place was cozy and comfy - i didn't feel like leaving this place. Looking forward to coming back here next time
Everything was fab
Dear Anastasia, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Anastasia, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much apprec… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLocation and size
No water provided
Dear Toni, Thank you for sparing your precious time to share your feedback. We are sorry to hear that we failed to meet your expectation on this occasion and would like to extend our most sincere apologies for the disappointing experience. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager
Dear Toni, Thank you for sparing your precious time to share your feedback. We are sorry to hear that we failed to meet your expectation on this occasion and would like to extend our most sincere apologies for the disappointing experience. … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewLocation was great. Staff were accommodating and prompt.
There wasn't any laundry rack for drying laundry.
Dear Arisa, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Arisa, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciate… Show more
Reviewed: 22 June 2025 · Stayed in April 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewSpacious and with a small kitchen which is helpful Great location
No water provided in the rooms I know there is a law for no plastic bottles but other hotels provide cans of water in the room, for the price this would have been a nice addition. As I arrived at 1am and then had to go back out to buy water
Dear Toni, Thank you for sparing your precious time to share your feedback about the Facilities and cleanliness. We are sorry to hear that we failed to meet your expectation on this occasion and would like to extend our most sincere apologies for the disappointing experience. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager
Dear Toni, Thank you for sparing your precious time to share your feedback about the Facilities and cleanliness. We are sorry to hear that we failed to meet your expectation on this occasion and would like to extend our most sincere apologi… Show more
Reviewed: 21 June 2025 · Stayed in March 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewExcellent location in the heart of LKF with a multitude of options of shopping, restaurants, and nightlife within walking distance of the hotel. Room was spacious, kitchenette came with some free items and bathroom was clean and spacious.
Not many common areas to enjoy.
Dear Sunshine, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Sunshine, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreci… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewLocation was great, rooms were large especially for HK standard
Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hollywood. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciate… Show more