Reviews of Kyoto Guest House (15/F) 1 stars

Although it is small, all five organs are complete.

Space is very small and lift is unstable, easy to break down .

they brought me to a different guest house

Location was great.and that was the only great thing

Check in was bad ..going to 15th floor, then finding out that u have to check in at 7th floor where I was told we get a room on the 6th floor. In the room we find out shower was faulty and hot steam was coming out of the shower head even though the water heater was turned off ..they would take a look at it but never did...what really made the stay bad for us was the amount of cockroaches...it got so bad that we checked out early and had to book another hotel...no follow up from management after I I formed them...really bad...

Location is excellent, and you get a real Hong Kong feel in this place. Staff at reception were nice. Room is small but to be expected at that price point, most ideal for backpackers.

the elevator always has a queue and there’s only 2 small elevators to service the whole tower, so getting to the room from the entrance can take up to 10 mins sometimes.

No i ront like it the maneger accept my my book but when we arrive he ask me to leave he scream and freak out because of the last time i left him a bad review he wont accept a bad review i call police but didn’t refund my payment He cant handle and tolerate a bad review he will hunt you . The good and bad reviews its help to improve your place but he cant handle and accept and he accusing as some body using me to do a bad review it’s really funny hope its make you feel better good luck

Before yes i like place and now it’s turned creepy weird

Like i said easy to access to our work (airport)

The twin size its actually junior size bed the mattress it wasn’t fit at the bed and have sharp edges very disappointing not only the bed the lady who assist as we are couple she tell as to sleep separately 😂😂😂we try to sleep the junior twin size bed but its not working maybe next time lady dont give as suggestion check your room especially the bed if we are fit . Hopefully the Booking. com ask to mention the size of the bed it’s really annoying if you really tired you having trouble not comfortable bed 🛏️ but in the end because I mentioned the bed what not safe she offered to change big bed im not posting the pic of the bed but i will next time if you tell ask lady what we gonna do yeah? Pls booking.com hope you can help solve these kind situation thnx

Location

6m2,no windows,fake picture of the room,ugly place!!!

The facility is a bit clean, and it's easy to locate. Services were also normal

The rooms are very small.

Great value for the money, specially the room with Nathan Road view.

The view .

Location

I booked three rooms over a month in advance and was in constant communication with the owner prior to our arrival. The rooms were located on the 15th floor. However, on the day of our check-in, we were shocked to find out that our reservation had been cancelled. This was extremely upsetting and exhausting, especially since we were traveling with children. Imagine the stress of arriving in a foreign place, only to be told you have nowhere to stay—and worse, the owner was completely UNACCOMMODATING. They claimed my credit card was invalid but couldn’t provide a clear explanation. I’ve been using Booking.com for years, and I know that if my credit card were truly invalid, the booking wouldn't have been confirmed in the first place. I also had cash ready at check-in, so it was hard to understand why they couldn’t accommodate us. Thankfully, one Filipina staff member showed compassion and managed to help us. Her empathy made a huge difference during such a stressful situation. If you can find another place to stay please do so. I don't leave negative rating except when I experienced the worst.

can watch china tv

the lift is quite busy not easy to take it up n down

Nothing. Room was so small and not even livable.

It was a scam. We booked a different room, staff said card didn't go through, they cancel and give me a very small room and I paid the same amount.

I didn’t get to stay at this property because they had no available rooms for me when I arrived! They didn’t even care to message me about this. I even reached out to them 2 days before my arrival to confirm my arrival time and they said “ok!”

Everything

The property is in the midst of the most active part of Hong Kong, walking distance from Victoria Harbour and Kowloon Park etc. Lots of Shopping Malls and tourist attractions. The airconditioner works well.

The beds was super uncomfortable, the matresses so thin, that it is basically non-existent. No plug adapter provided. No kettle in the room and the bathroom smells like sewerage. The noise from the street is very loud and never stops.

Elevator is too small.. not good if you have kids.

The location is near to train station and bus stops, shops and amenities, one bus Journey to the airport port terminals . The only problem is the elevator small and had certain smell. The receptionist was friendly and helpful.

Venue wise ok. Cheap but not comfortable to stay in.

Small Cockroaches all around the toilet mirror/shelf. Aircon heater not working. Talking lift up and down is a hassle. Picture looks big but is not big at all.