Отзывы о Grand Hyatt Hong Kong 5 звезд

Dear Mike812, Thank you for sharing your experience with us. It brings us immense joy to know that your stay was enriched by the breathtaking views of Victoria Harbour and the comfort of our thoughtfully designed guestroom. We are equally delighted that our breakfast offerings and commitment to cleanliness contributed to a seamless and enjoyable visit. At Grand Hyatt Hong Kong, we take great pride in curating memorable moments through attentive service and exceptional surroundings. Your kind words are a wonderful encouragement to our team, and we look forward to welcoming you back for another inspiring stay. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear Mike812, Thank you for sharing your experience with us. It brings us immense joy to know that your stay was enriched by the breathtaking views of Victoria Harbour and the comfort of our thoughtfully designed guestroom. We are equally d… Развернуть

Dear Irina, Thank you very much for choosing to stay at Grand Hyatt Hong Kong and for rewarding us with a perfect-10 rating. We are truly delighted to know that the breathtaking views of Victoria Harbour left a lasting impression and that your stay met the highest standards of comfort and satisfaction. Your recognition of our commitment to excellence means the world to us. While we regret any inconvenience caused during breakfast hours, please rest assured that we continuously strive to enhance every aspect of our guest experience, including streamlining our morning service. We truly appreciate your insights and hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear Irina, Thank you very much for choosing to stay at Grand Hyatt Hong Kong and for rewarding us with a perfect-10 rating. We are truly delighted to know that the breathtaking views of Victoria Harbour left a lasting impression and that y… Развернуть

Dear Inga, Our heartfelt gratitude for choosing to stay at Grand Hyatt Hong Kong. We are overjoyed to see that you rated us so highly. Your support truly motivates our team to continue providing our guests with exceptional service and memorable moments. We are delighted that you enjoyed your time with us and hope to welcome you back soon for another fantastic stay. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear Inga, Our heartfelt gratitude for choosing to stay at Grand Hyatt Hong Kong. We are overjoyed to see that you rated us so highly. Your support truly motivates our team to continue providing our guests with exceptional service and memor… Развернуть

Dear Andrey, Thank you so much for taking the time to share your recent experience at Grand Hyatt Hong Kong. We appreciate your feedback about the check-in process and room assignment, and we are glad to hear it was efficient. We understand your feedback regarding the availability of additional services, such as lounge access. Your insights are invaluable to us, as we continuously strive to enhance our offerings to better serve our guests. We hope to have the opportunity to welcome you back soon, and we are committed to making your next stay even more enjoyable. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear Andrey, Thank you so much for taking the time to share your recent experience at Grand Hyatt Hong Kong. We appreciate your feedback about the check-in process and room assignment, and we are glad to hear it was efficient. We understand… Развернуть

Dear Aleksandr, Thank you very much for your glowing review of Grand Hyatt Hong Kong. We are delighted to hear that our diverse breakfast selection, the stunning harbour views from your room, and our prime location with its beautiful promenade, easy access to nearby transportation, and amenities enhanced your enjoyable experience. It is also very gratifying to know that you felt well taken care of and our friendly team made you feel at home. Your perfect rating means a lot to us, and we look forward to welcoming you back for another memorable stay. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear Aleksandr, Thank you very much for your glowing review of Grand Hyatt Hong Kong. We are delighted to hear that our diverse breakfast selection, the stunning harbour views from your room, and our prime location with its beautiful promen… Развернуть

Dear Victoria, Thank you very much for taking the time to share your delightful experience at Grand Hyatt Hong Kong and for endorsing our efforts with a perfect rating. We are thrilled to hear that you had an enjoyable time at our hotel and found our breakfast offerings to be very satisfying. It is our goal to provide an exceptional experience, and your feedback reaffirms our commitment to excellence. We look forward to welcoming you back soon for another memorable stay. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear Victoria, Thank you very much for taking the time to share your delightful experience at Grand Hyatt Hong Kong and for endorsing our efforts with a perfect rating. We are thrilled to hear that you had an enjoyable time at our hotel and… Развернуть

Dear Arseni, Thank you very much for choosing to stay at Grand Hyatt Hong Kong. We are very happy to know that you had a wonderful stay and greatly appreciate you taking the time to share compliments on our team’s exceptional hospitality and also on our efforts in upkeeping a clean and comfortable environment. Our prime location with panoramic views of the harbor and convenient access to major transportation networks, along with the diverse local attractions, sounds, and flavors, cater to both business and leisure travelers. It is wonderful to hear that our location to be appealing. Your perfect rating has brought us immense joy and we hope to hear from you soon of your next visit. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear Arseni, Thank you very much for choosing to stay at Grand Hyatt Hong Kong. We are very happy to know that you had a wonderful stay and greatly appreciate you taking the time to share compliments on our team’s exceptional hospitality an… Развернуть

Dear Alexandr, Our heartfelt gratitude for your awesome review that recognizes our efforts in providing you a perfect stay at Grand Hyatt Hong Kong. Your endorsement on our exceptional level of cleanliness and dedicated team who always goes above and beyond to ensure a seamless experience is truly uplifting. We also appreciate you taking the time to share your comment regarding comfort of pillows provided in our guest rooms. It is our aim to enhance your experience for your future visits and would like to invite you to call the Guest Services for a list of pillow options. Thank you very much for highlighting hotel’s convenient location and the availability of taxi to get around Hong Kong. Your vote of confidence holds great significance for us and we can’t wait to welcome you back in the near future. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear Alexandr, Our heartfelt gratitude for your awesome review that recognizes our efforts in providing you a perfect stay at Grand Hyatt Hong Kong. Your endorsement on our exceptional level of cleanliness and dedicated team who always goes… Развернуть

Dear Maria, Thank you very much for choosing to stay at Grand Hyatt Hong Kong. We are thrilled to hear that the festive vibes in the hotel, Lion Dance performance, and the enjoyment of the Fireworks display from our well-appointed room have greatly contributed to a perfect Chinese New Year celebration. Our hotel have an extensive range of restaurants offering diverse cuisines which are excellent in taste and quality, and it is wonderful to know it made a positive impression on you. Your perfect rating motivates us to keep raising the bar and sets the standard for excellence in everything we do. Once again, thank you very much for your uplifting review and we look forward to many more opportunities to welcome your return. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear Maria, Thank you very much for choosing to stay at Grand Hyatt Hong Kong. We are thrilled to hear that the festive vibes in the hotel, Lion Dance performance, and the enjoyment of the Fireworks display from our well-appointed room have… Развернуть

Dear Gennadii, Thank you for choosing to celebrate New Years at Grand Hyatt Hong Kong. We are very happy to hear that you loved the festive vibes in the hotel lobby, and greatly appreciate your compliments on the clean and comfortable environment as well as the hotel's vantage point that offers panoramic view of the beautiful Victoria Harbour. Your perfect rating means a lot to us and we look forward to many more opportunities to welcome your return. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear Gennadii, Thank you for choosing to celebrate New Years at Grand Hyatt Hong Kong. We are very happy to hear that you loved the festive vibes in the hotel lobby, and greatly appreciate your compliments on the clean and comfortable envir… Развернуть

Dear VIACHESLAV, Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated our well-appointed room with ample spacing, the spectacular view of the Victoria Harbour, our thoughtfully stocked bathroom amenities and the beautifully decorated reception area. We also appreciate your valuable feedback on the convenience of bidet which are currently available in guestrooms on some floors. Please accept our most sincere apologies for the disappointment you experienced upon arrival in regard to the amount of deposit to be charged and for the delay in refund of deposit after your departure. We understand the importance of a smooth and efficient check-in and check-out process, and we apologize for falling short in this regard.  Guest satisfaction and our commitment to create exceptional experience remains our top priority, and please be assured of our dedication to refine our services based on the valuable insights shared by you. Thank you for bringing your concerns to our attention and for your patience while we resolve the issues. We hope that you will give us another opportunity to be of service to you in the future. Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong

Dear VIACHESLAV, Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated our well-appointed room with ample spacing, the spectacular view of the Victoria Harbour, our thoughtfully stocked … Развернуть