Reviews of Ramada Grand Tsim Sha Tsui 4 stars
No.23 Austin Avenue Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Hong Kong
#273 of 296 hotels in Hong Kong
Guests' ChoiceReview score
Based on 1525 hotel reviews
6.2Score breakdown
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Cleanliness
6.7
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Comfort
6.5
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Location
8.0
-
Facilities
6.2
-
Staff
7.3
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Value for money
6.5
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Free WiFi
7.8
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Reviewed: 3 September 2025
Pg
Botswana2 reviews6.0Pleasant- • Family with young children
- • Standard Double or Twin Room
- • Stayed 10 nights
- • Submitted via mobile
Beds
Location
Stayed in September 2025
-
Reviewed: 30 August 2025
Machima
Thailand16 reviews6 helpful votes6.0“will never coming back”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
very small and feel dirty from the floor. bathroom too small and doesn’t manage well. the wet part was separated by plastic curtain so when you shower it flood to the dry zone (toilet). in Europe was small too but much better well managed. staff is not friendly anymore.
good location. it’s 2 glossaries near by for 1-2mins walk and 7-10min from subway.
Stayed in July 2025
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Reviewed: 21 August 2025
Agnes
Philippines1 review7.0“Good”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Giod
Accomidating
Stayed in July 2025
-
Reviewed: 17 August 2025
Olaf
Poland5 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
cleanliness
location
Stayed in August 2025
-
Reviewed: 15 August 2025
Elaine
United States3 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
The bed is uncomfortable but I managed. The outlets are inconvenient and poorly placed. For the price it was acceptable. next time Ill spend more and stay a while.
The location is great.
Stayed in August 2025
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Reviewed: 12 August 2025
Peter
Australia55 reviews4 helpful votes7.0“Not very happy”- • Leisure trip
- • Family with young children
- • Deluxe Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Room was tiny, bathroom smaller than aeroplane toilet. Breakfast pretty ordinary. Would we book again, probably not
Location was good
Stayed in August 2025
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Reviewed: 12 August 2025
Lesley
Australia25 reviews5 helpful votes7.0“The staff were very pleasant. Only good for a short stay”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The mattress on the bed was hard and uncomfortable. The air conditioning was not very good either. Room was extremely small
The location was good
Stayed in August 2025
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Reviewed: 12 August 2025
Tsai
United States1 review1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
2 staff at reception, one worked at desk, and the other was on phone when my turn to check-in, I waited for 10 minutes. The room was full of smoke after I opened the door, I went back to reception to change room. Got a room with 2 single beds instead of my preferred 1large bed.
Location is walking distance to MTR (Jordan) station, and Nathan Road.
Stayed in August 2025
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Reviewed: 1 August 2025
Patnaik
United Kingdom6 reviews6.0“Becasue it was for 1 night, it didn't bother me much.”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 1 night
The room, felt like I was inside a box.
The staff were good.
Stayed in July 2025
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Reviewed: 31 July 2025
Nina
Indonesia5 reviews7.0Good- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The receptionist during checked in, the young girl with glasses was rude. I was didn't clear when she was saying about check out time but what she did after that was raising her voice like shouting at me. I'm not deaf for godsake and thats really impolite.
Location wise close with the main road
Stayed in July 2025
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Reviewed: 23 July 2025
Francois
France99 reviews11 helpful votes7.0“Stay in Tsim Sha Tsui”- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room
- • Stayed 5 nights
- • Submitted via mobile
The room are quite small but ok if you are alone. asked for a large queen bed when booking, but finally got 2 separated beds... disappointing.
The location of the hotel is great, with easy access to metro, within Tsim Sha Tsui living life (day and nights). Break fast is basic, but ok for starting the day. All needs in the room, even if it's quite old fashioned. Worth it for the price. Some good restaurants around, including some Bib Michelin.
Stayed in July 2025
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Reviewed: 22 July 2025
Stankinjankin
United States5 reviews5.0“Plumbing problems”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
There's a plumbing issue. The sink drained slow, the shower drained not at all. Even in a quick shower, you're standing in ankle deep water by the end
The staff and the location was great. They let me borrow an electric adapter, which I appreciated.
Stayed in July 2025
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Reviewed: 19 July 2025
Christopher
Indonesia3 reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Small room in HK
Location near supermarket and food stall
Stayed in June 2025
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Reviewed: 12 July 2025
Siu
United States1 review5.0“Just ok,because of the reasonable price”- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Just reasonable,but inside the room are too old,bathroom equipments are bad ,not updated.
Stayed in July 2025
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Reviewed: 7 July 2025
Maria
Philippines2 reviews7.0Good- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Small
City center
Stayed in June 2025
-
Reviewed: 5 July 2025
Mohamed
Japan20 reviews3 helpful votes6.0Pleasant- • Business trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Most of the staffs are not smiling Not much concern about customers
Stayed in June 2025
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Reviewed: 26 June 2025
Sharanappa
India5 reviews1 helpful vote5.0“Not worth for amount spent”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Rooms are very congested and breakfast was not at all good, we didn't had breakfast for our whole stay. No complimentary water bottles
Rooms are very congested and breakfast was not at all good, we didn't had breakfast for our whole stay
Stayed in June 2025
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Reviewed: 23 June 2025
Noor
Pakistan2 reviews1 helpful vote7.0“It was fairly good”- • Business trip
- • Group
- • Standard Double or Twin Room
- • Stayed 5 nights
- • Submitted via mobile
If the size of bed can be reduced to have more space in the room
The staff was cooperative , the only observation is that room was too small
Stayed in June 2025
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Reviewed: 13 June 2025
Chung
Singapore1 review7.0“Based on the price, it a okay deal.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 6 nights
- • Submitted via mobile
The hotel is a little too old and so is the room
Location is close to MTR
Stayed in June 2025
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Reviewed: 5 June 2025
Krishn
India1 review1 helpful vote5.0“The property does not reflect the worldwide expectation for Ramada.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
The location is close to the city center.
The rooms were too small and the bathroom very uncomfortable to use. The room was not recommended for leisure travel.
Stayed in May 2025
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Reviewed: 1 June 2025
D
Philippines1 review5.0“the location is good but not the staff all don’t understand english”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
so hard to communicate with the staff not understanding english
just the location is near to mtr and attractions
Stayed in May 2025
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Reviewed: 28 May 2025
Romelyn
Australia4 reviews2 helpful votes5.0Passable- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Room is very small and you can hear the noise or door banging outside.
Cheap accomodation, if you are on a budget this one is good.
Stayed in May 2025
-
Reviewed: 26 May 2025
Haifa
South Korea4 reviews1 helpful vote7.0“There were hiccups, which had me worried for days. After resolving those, everything went smoothly.”- • Business trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 5 nights
The room layout could be improved. For example, the water heater, tea, and coffee were placed at a location where there was no socket. There was a small refrigerator, but I think it was not working. I also had a problem with being double-charged because of a delay with inputting my card details. I expected the hotel to somehow explain to me the situation, but they provided little to no help. In the end, I had to figure things out by myself and understand how the payment system work.
The location was a few-minute walk from my destination, so it was really very convenient. I liked how the hotel adhered to sustainability efforts by minimizing single-use product usage. Nevertheless, one can easily buy the essentials at a machine on the second floor.
Stayed in May 2025
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Reviewed: 23 May 2025
Katie
Japan3 reviews5.0“Facilities need updating but staff are excellent”- • Business trip
- • Solo traveller
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The carpet had dust and lint which seemed like it hadn’t been vacuumed. The walls were shabby. No bugs in the room but a live cockroach on the dining room floor at breakfast.
Good location for what I needed. Staff were all very friendly and helpful.
Stayed in May 2025
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