19 avenida 16-25 zona 10 Villas Santander, Zona 10, 01010 Guatemala, Guatemala
#55 of 76 hotels in Guatemala
Guests' ChoiceBased on 174 hotel reviews
7.3Cleanliness
7.6
Comfort
7.5
Location
8.2
Facilities
7.3
Staff
8.1
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 4 June 2025
Luis
United StatesHard to get inside building
Closed to main avenues.
Stayed in May 2025
Reviewed: 27 May 2025
Luis
United StatesVery restrict access to our rooms.
Nice and clean
Stayed in May 2025
Reviewed: 20 April 2025
Akshay
PeruThey didn’t have elevator to carry the bags so it was tiring. Lady at the front desk was very rude…
Good location, Josue at front desk was very nice and helpful. They had parking, bed was comfortable.
Stayed in April 2025
Reviewed: 17 March 2025
Shani
United KingdomRoom was on a corridor so could see the lights when sleeping
Easy to get to airport Clean Room service was easy but expensive
Stayed in March 2025
Reviewed: 12 January 2025
Marvin
United StatesLittle noise in the morning about 7 am
Good place!
Stayed in January 2025
Reviewed: 22 December 2024
Victor
United KingdomThe shower and bathroom were not very pretty and the shower clogged up. The room did not have a lot of light and the window led to a hallway.
The hotel seemed in reasonably good shape.
Stayed in December 2024
Reviewed: 22 November 2024
Javier
VenezuelaNo A/C. No batteries on remote. Location isn’t great, kind of isolated.
Good value for what you get: a clean room.
Stayed in November 2024
Reviewed: 27 October 2024
Sarah
United StatesThe sheets on the bed had holes in them and someone else’s hair. Also the bedroom didn’t have any kind of ventilation and the windows in the bathroom led directly to the reception area/garage.
The bed was super comfortable and the shower was great! A good place to rest for one night before flying out. Ample closet space and clean.
Stayed in October 2024
Reviewed: 23 August 2024
Ricardo
United Statesno restaurants nearby just a few convenient stores.
Stayed in August 2024
Reviewed: 25 July 2024
Egas
United StatesThe rooms were set up almost like prison cells, and access to them was a steep steps
It was located in a good area
Stayed in July 2024
Reviewed: 10 April 2024
Ramon
Canada2 km away from main spots in zone 10
Quiet
Stayed in April 2024
Reviewed: 20 February 2024
Alexandra
CuraçaoI like the safety and quietness of the location. The staff was extremely helpful and the room was very clean.
Stayed in February 2024
Reviewed: 29 January 2024
Hugo
United StatesConstructive feedback. Cleaning staff too loud in the mornings. Needs to workoup the noise between rooms and common areas. The restaurant staff should be more active with customer service. Please make a stronger coffee. Our room, room 309 has the bathroom sink with a lot of mold around the faucet. Would be worthy having a hair dryer, an iron, and a microondas
It is modern and simple
Stayed in January 2024
Reviewed: 21 January 2024
Andrea
GuatemalaA lot of noise
It was centric and clean
Stayed in January 2024
Reviewed: 8 January 2024
Marco
GermanyPerfect for arrival or departure from the Airport. Very good price-performance and very clean
Stayed in December 2023
Reviewed: 29 December 2023
Brent
SpainNot suitable for people who are unable to climb stairs. Very steep. No proper entrance, it was just a couple of garage doors. We didn't see any instructions. In the end we only got the doors open by telephoning them. Location not great. You needed a car or taxis to get anywhere.
Value for money. Restaurant was fine, but limited.
Stayed in November 2023
Reviewed: 29 November 2023
Eugenio
Costa RicaSome things in the room weren't working
It's a nice hotel for staying the night. Room was confortable and the location is good if you need to go to the airport early.
Stayed in November 2023
Reviewed: 5 August 2023
Sergio
United StatesTo many steps, water tank constantly refilling, not to comfy mattress
Convenient located
Stayed in July 2023
Reviewed: 11 May 2023
Gene
United StatesI prefer other parts of Zone 10 that have more shops, banks & restaurants within walking distance. The hotel is all tile - walls, floor, stairs which is nice but loud. The sound of every footstep reverberates through the hallway where our room was located. Some small children arrived & were allowed to run up & down the hall yelling, both in the evening & early morning. Also, workman arrived around 0730 & blasted their radio. I believe there are quieter rooms in other areas of the hotel. Our room was right off the main hallway to reception & the restaurant. Wifi was too weak in our room to be usable but okay in common areas.
Very clean: nice staff; on site restaurant. Good hot water. Bed okay. Very good if you are arriving in the evening as the on site restaurant is open until 2200. Very nice patio at the restaurant.
Stayed in May 2023
Reviewed: 2 May 2023
Franca
UruguayThe location is not very central, and some things didn’t work properly like the Wi-Fi and the TV didn’t have either cable nor Netflix or anything. The room we got was tiny really but ok on the whole.
Ok for a short stay - clean and quiet
Stayed in May 2023
Reviewed: 2 May 2023
Jorge
El SalvadorLot of stairs not adequate for handicap people or elders. Lot of humidity keeps trapped in the room to due the lack of vents
Friendly staff, location and price. A great place if you are looking to spend the night.
Stayed in May 2023
Reviewed: 5 April 2023
Zelda
United StatesWe barely interacted with the staff but did see how they prioritized foreign-looking people - perhaps it is the best place for domestic travelers.
The location was nice and very private - interaction with the staff was limited but we still managed to arrive later at night and they opened the door for us.
Stayed in April 2023
Reviewed: 23 March 2023
Gabriela
Canadayou could listen to what was happening outside, the room is not accessible at all. There are a lot of stairs from the reception to the rooms.
stuff was friendly, room was clean
Stayed in March 2023
Reviewed: 28 February 2023
Megan
IrelandIt was a little far from the centre of Zone 10 (35min walk). The front of it doesn't look like a hotel so was a little confusing when we arrived late at night. You have to ring the bell bedside the door to be let in.
The hotel was clean and comfortable. It's close to the airport and is in a safe area. There is a 24h reception and the staff were kind and helpful in booking taxis. The shower had good water pressure and was hot.
Stayed in February 2023
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