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  5. Reviews of Hotel Villas Santander

Reviews of Hotel Villas Santander 4 stars

19 avenida 16-25 zona 10 Villas Santander, Zona 10, 01010 Guatemala, Guatemala

#55 of 76 hotels in Guatemala

Guests' Choice

Review score

Based on 174 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    8.1

  • Value for money

    7.6

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 4 June 2025

    7.0
    I will reserve it.
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hard to get inside building

    Closed to main avenues.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    6.0
    No, elevator, warm water was scarse in room
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very restrict access to our rooms.

    Nice and clean

    Stayed in May 2025

  • Reviewed: 20 April 2025

    7.0
    Decent stay.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    They didn’t have elevator to carry the bags so it was tiring. Lady at the front desk was very rude…

    Good location, Josue at front desk was very nice and helpful. They had parking, bed was comfortable.

    Stayed in April 2025

  • Reviewed: 17 March 2025

    6.0
    Recommend for a short stay if you’re heading to the airport the next day
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was on a corridor so could see the lights when sleeping

    Easy to get to airport Clean Room service was easy but expensive

    Stayed in March 2025

  • Reviewed: 12 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Little noise in the morning about 7 am

    Good place!

    Stayed in January 2025

  • Reviewed: 22 December 2024

    7.0
    Reasonable price, but you get what you pay for
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower and bathroom were not very pretty and the shower clogged up. The room did not have a lot of light and the window led to a hallway.

    The hotel seemed in reasonably good shape.

    Stayed in December 2024

  • Reviewed: 22 November 2024

    6.0
    Ok, I guess
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    No A/C. No batteries on remote. Location isn’t great, kind of isolated.

    Good value for what you get: a clean room.

    Stayed in November 2024

  • Reviewed: 27 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The sheets on the bed had holes in them and someone else’s hair. Also the bedroom didn’t have any kind of ventilation and the windows in the bathroom led directly to the reception area/garage.

    The bed was super comfortable and the shower was great! A good place to rest for one night before flying out. Ample closet space and clean.

    Stayed in October 2024

  • Reviewed: 23 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    no restaurants nearby just a few convenient stores.

    Stayed in August 2024

  • Reviewed: 25 July 2024

    6.0
    Good stay in a pinch
    • Business trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were set up almost like prison cells, and access to them was a steep steps

    It was located in a good area

    Stayed in July 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    2 km away from main spots in zone 10

    Quiet

    Stayed in April 2024

  • Reviewed: 20 February 2024

    8.0
    It was a perfect stay to stay in between airport transfers.
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 2 nights

    I like the safety and quietness of the location. The staff was extremely helpful and the room was very clean.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    6.0
    Modern and simple
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Constructive feedback. Cleaning staff too loud in the mornings. Needs to workoup the noise between rooms and common areas. The restaurant staff should be more active with customer service. Please make a stronger coffee. Our room, room 309 has the bathroom sink with a lot of mold around the faucet. Would be worthy having a hair dryer, an iron, and a microondas

    It is modern and simple

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Excellent
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of noise

    It was centric and clean

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Clean, nice and good value for money
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect for arrival or departure from the Airport. Very good price-performance and very clean

    Stayed in December 2023

  • Reviewed: 29 December 2023

    6.0
    It has a lot of step stairs.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    Not suitable for people who are unable to climb stairs. Very steep. No proper entrance, it was just a couple of garage doors. We didn't see any instructions. In the end we only got the doors open by telephoning them. Location not great. You needed a car or taxis to get anywhere.

    Value for money. Restaurant was fine, but limited.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    7.0
    Good for the price
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some things in the room weren't working

    It's a nice hotel for staying the night. Room was confortable and the location is good if you need to go to the airport early.

    Stayed in November 2023

  • Reviewed: 5 August 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    To many steps, water tank constantly refilling, not to comfy mattress

    Convenient located

    Stayed in July 2023

  • Reviewed: 11 May 2023

    7.0
    Safe and Clean
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I prefer other parts of Zone 10 that have more shops, banks & restaurants within walking distance. The hotel is all tile - walls, floor, stairs which is nice but loud. The sound of every footstep reverberates through the hallway where our room was located. Some small children arrived & were allowed to run up & down the hall yelling, both in the evening & early morning. Also, workman arrived around 0730 & blasted their radio. I believe there are quieter rooms in other areas of the hotel. Our room was right off the main hallway to reception & the restaurant. Wifi was too weak in our room to be usable but okay in common areas.

    Very clean: nice staff; on site restaurant. Good hot water. Bed okay. Very good if you are arriving in the evening as the on site restaurant is open until 2200. Very nice patio at the restaurant.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    6.0
    Not bad for a short stay
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is not very central, and some things didn’t work properly like the Wi-Fi and the TV didn’t have either cable nor Netflix or anything. The room we got was tiny really but ok on the whole.

    Ok for a short stay - clean and quiet

    Stayed in May 2023

  • Reviewed: 2 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lot of stairs not adequate for handicap people or elders. Lot of humidity keeps trapped in the room to due the lack of vents

    Friendly staff, location and price. A great place if you are looking to spend the night.

    Stayed in May 2023

  • Reviewed: 5 April 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    We barely interacted with the staff but did see how they prioritized foreign-looking people - perhaps it is the best place for domestic travelers.

    The location was nice and very private - interaction with the staff was limited but we still managed to arrive later at night and they opened the door for us.

    Stayed in April 2023

  • Reviewed: 23 March 2023

    7.0
    Decent
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    you could listen to what was happening outside, the room is not accessible at all. There are a lot of stairs from the reception to the rooms.

    stuff was friendly, room was clean

    Stayed in March 2023

  • Reviewed: 28 February 2023

    8.0
    Clean and comfortable
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a little far from the centre of Zone 10 (35min walk). The front of it doesn't look like a hotel so was a little confusing when we arrived late at night. You have to ring the bell bedside the door to be let in.

    The hotel was clean and comfortable. It's close to the airport and is in a safe area. There is a 24h reception and the staff were kind and helpful in booking taxis. The shower had good water pressure and was hot.

    Stayed in February 2023

Showing 1 – 25

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