11 Avenida, Zona 1, 01001 Guatemala, Guatemala
#59 of 76 hotels in Guatemala
Guests' ChoiceBased on 32 hotel reviews
7.4Cleanliness
8.0
Comfort
7.8
Location
7.9
Facilities
7.6
Staff
8.3
Value for money
7.8
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 21 April 2025
Alfredo
GuatemalaQue check out hour. And
The price
Stayed in April 2025
Reviewed: 14 April 2025
Nandor
HungaryCheapest rooms on groundfloor are noisy, and very humid, windows to the corridor, ventilator which need to keep going non stop below the light is killling your brain - people with epilepsy dont book it
Friendly and helpful staff, the receptionist even offered to escort us to the shop when it was dark, bar on top, very close to mercado and historic district, very good value for the price, clean bathroom great materials, great for 1-2 night to discover the historic center; zone 1 was not as bad as everyone was saying
Stayed in April 2025
Reviewed: 3 January 2025
Aitiana
BelizeNoisiness inside and outside No windows
Friendly, helpful staff Wifi Price Cleanliness Hot water Updated fixtures
Stayed in January 2025
Reviewed: 1 December 2024
Deshaun
United StatesThe hotel staff were very up to maintenance concerning cleaning the room with my one month stay. Often being sure to clean the room weekly.
Stayed in November 2024
Reviewed: 26 July 2024
Sonja
AustriaNo window so no good smell or fresh air. The fan was helping only a little bit. The room smelled and looked like mold. So really basic but was fine for one night
Good price and if you want to be in Zona 1 it‘s a walking distance to the central market and the plaza.
Stayed in July 2024
Reviewed: 31 August 2025
Ernest
United KingdomAwful experience, I moved to another hotel! The only thing I regret is that I decided to move so late, I am still asking myself how I survived those 3 nights... No window - just a small window went to the corridor, which doesn't give any air but the lack of a curtain gives you constant bright light at night. Basically, no air to breath but full of noises and light pollution at night. Wall mould! Both, the room and the bathroom. Not a clever way of putting a main ceiling wall above a ceiling fan - you can feel like a discotheque.. Impossible to use it with a fan Also No service room. Upper terrace (from the hotel's photos - out of use) Truly awful experience. I am sorry to write such a bad review but management needs to do necessary challenges.
The staff have been very friendly, also the hotel is not so far away from the main square.
Stayed in August 2025
Reviewed: 30 June 2025
Lena
GermanyThere were no windows so the air was really bad in the rooms, also it smelt like paint. In addition, we had a cockroach in the room and during the night there were TV sounds from the other guest or employees because the walls are thin and you hear not only the street noises but also everything from the neighbours. There were also no real common areas to chill apart from a roof terrace that was flooded and had no lights.
The location
Stayed in June 2025
Reviewed: 29 April 2025
Jessie
United StatesWe arrived there at night, we called many times and no one answer the phone, nor open the door for us. Terrible experience!
Stayed in March 2025
Reviewed: 29 April 2025
Mónica
NetherlandsThe room, the service and the facilities in general. Room was dark and without ventilation; with a small window facing the corridor - so if you're sensitive to light, you won't be able to sleep. There is a rooftop bar which was a bit loud for me. The staff at check-in wasn't very welcoming. I am traveling with a service dog and I informed the hotel on time. They said that my dog was welcomed. No fee was asked nor mentioned beforehand. When I was checking-in, the amount to be paid was more than I expected and when I asked why, they mentioned the fee for the dog - which was HALF of the price of the room. For the same total price, there are better hotels, with better service and better located. The morning after, I changed to a different hotel.
Allow dogs. Had a private bathroom
Stayed in April 2025
Reviewed: 9 March 2025
Ruiz
United Statesto mach noiss
Stayed in February 2025
Reviewed: 27 December 2024
Catalina
ColombiaWe arrived at 3 am at the hotel and they opened the door 20 minutes after we arrived. The hotel was dirty, die insects where on the floor and they gave us a room that was occupied The hotel pictures look good, but our room has not windows, smell really bad, and the light was poor.
Anything was good.
Stayed in December 2024
Reviewed: 12 September 2024
Darnell
United StatesSomeone kept braking in my room I was sexual assaulted money went missing
The location
Stayed in September 2024
Reviewed: 28 May 2024
Sarah
United Kingdomnot really a safe location to wander around at night, a member of staff gave us the heads up about this which we appreciated.
clean, comfortable, friendly staff!
Stayed in May 2024
Reviewed: 10 May 2024
Elizabeth
United StatesThe room was extremely hot even with the fan on. The room was very humid, especially after taking a shower. There were no windows for ventilation, so it made it even more hot and humid. Room very small for 2 people.
The breakfast was good and was a lot of food.
Stayed in May 2024
Reviewed: 11 May 2025
Willhem
AustraliaThere are no comments available for this review
Stayed in May 2025
Reviewed: 8 March 2025
Giorgia
ItalyThere are no comments available for this review
Stayed in March 2025
Reviewed: 6 March 2025
Scott
United KingdomThere are no comments available for this review
Stayed in February 2025
Reviewed: 9 January 2025
David
HungaryThere are no comments available for this review
Stayed in January 2025
Reviewed: 22 July 2024
Cuc
GuatemalaThere are no comments available for this review
Stayed in July 2024
Reviewed: 13 May 2024
Inozemtsev
GreeceThere are no comments available for this review
Stayed in May 2024
Reviewed: 2 April 2025
Herbert
GuatemalaThere are no comments available for this review
Stayed in March 2025
Reviewed: 8 March 2025
Arreaga
GuatemalaThere are no comments available for this review
Stayed in March 2025
Reviewed: 5 February 2025
Marcus
GuatemalaThere are no comments available for this review
Stayed in February 2025
Reviewed: 18 January 2025
Michail
GreeceThere are no comments available for this review
Stayed in January 2025
Showing 1 – 25
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