If you are a light sleeper, the hall noise was loud at times.It was not noisy until after 6 a.m. but they used interior doors that allowed the hallway noises to be heard.

The room was quite comfortable and it was a great deal. The staff was very attentive. I did not hear much airport noise even though I slept with the window open. Overall a great value.

Stayed in August 2025

Small bedroom

Nice and quiet

Stayed in July 2025

Small room

Clean facility and kind staff

Stayed in May 2025

Nothing

Really clean. Staff really kind. Very safe location - we were a bit unsure when we arrived as had to come through a guarded gate but it was completely fine and felt very safe once inside. Breakfast was very good - one of the best we have had in Guatemala. Free shuttle to airport whenever you want

Stayed in June 2025

windows did not offer much noise reduction. room was near street. traffic noise for about 2-3 hrs early morning then it was not a problem.

Stayed in May 2025

Closer to airport in case you have next day fight. I can describe it as a bed and breakfast. They have transfer to airport included. Very closed to airport. Good breakfast

Stayed in May 2025

Clean, closer to airport, Great deal for the price

Stayed in April 2025

NA

The room was very nice and Urban home was very clean, good breakfast included. Very nice hotel only 5 mins from the airport.

Stayed in May 2025

Be aware that you have to enter this gated community from the next street over, at least if you arrive late in the day, and you'll be haurranged by an unseen security guard in a little hut demanding ID. After this brief tribulation the area is safe and quiet.

Useful place right by the airport. You can arrange a free shuttle for a morning flight. There is also simple food served in the evening and a good breakfast available from 6am (included)

Stayed in May 2025

When i used the shower, the water leaked through the tiled wall and into the bedroom floor from behind the wardrobe.

The bed was really comfortable. Great for one night stopover.

Stayed in February 2025

Breakfast was not amazing and the rooms were a bit hot and stuffy at night.

The staff were very friendly and helpful. The airport shuttle service was on-time and convenient. The hotel is located very close to the airport, which is great for early or late flights.

Stayed in April 2025

Inevitably there was flight noise, but that is part of being so close.

Very close to the airport with a good, reliable shuttle service. Grateful the staff member was very helpful and suggested I swap my breakfast to my dinner because I was leaving too early to have breakfast. Quiet within the hotel. Could open the window (which I really like). Within a gated area so very secure.

Stayed in April 2025

The location was quite outskirt from the city center, so you need to take a taxi or uber to get around.

The breakfast was fantastic and sufficient amount for me. It was a big plus for me that they had a shuttle service to the airport as early as 4:00AM.

Stayed in April 2025

Good location not too far from the main square. Nice and quiet. Amazing views from the roof terrace. The bed was comfortable. Friendly staff. Very good breakfast (optional - need to order it the night before).

Stayed in March 2025

Perfect stay before an early flight.

Stayed in April 2025

A fan or aircon would have been perfect

After a long flight it was all so easy and comfortable. Everything you need

Stayed in April 2025

Left my phone in the taxi when I got to the airport at 3:30 am. Got a hold of the hotel (they booked the taxi), and he brought it right back. I’ve been robbed in Guatemala and so this was such a relief - book with them they are super trustworthy and amazing!

Stayed in April 2025

It would have been nice if they could have given me part of the breakfast in a pack to take along. The staff spoke no English so it’s lucky I knew some Spanish. Don’t expect help with advice on bus stations to leave town as this seems not in their domain.

I wanted a place close to the airport as I was arriving late at night. The room was fine and the shower had hot water, with sufficient towels and soap provided. The bed was comfortable and there was a fan I could use. There was a breakfast included but I left too early, so missed that. The woman in charge (owner?) seemed OK and in the morning helped me inform the Uber driver of her exact location and info needed for the security guard at the main gate of the neighborhood.

Stayed in March 2025

I was woken up early (4.30am) either by the staff or some guests who were leaving early. Lots of loud talking.

The hotel arranged my pickup from the airport and took me to the airport the following morning to Flores. Hotel was very clean. Breakfast was good.

Stayed in March 2025

It would have been nice to be able to pay the difference between breakfast (40Q) and dinner (50Q), and have a proper dinner instead of the included breakfast at 8pm for 10Q. Of course, the hotel was accommodating enough, so can’t really complain, but just a thought!

The price included a breakfast but since we left before 6.30am, they gave us the option of either eating the breakfast menu for dinner the day we arrived, or leave with a lunch box. We ate the breakfast for dinner which was okay (they have 3 different options, we choose eggs and tortillas, but they also have sweeter options). The lunch box would have included a sandwich, cookie and juice. Note that dinner is available until 9pm. The price also included a one way shuttle to the airport. The free shuttle ran since 4am, so we took it at 5.50am. The shuttle does not seem to have a fixed schedule. You simply ask for a specific time and someone picks you up. It felt very safe throughout. The Hotel is in a sort of gated community, but access is really easy. A guard at the entrance will ask for the address you are going to, and that’s pretty much it. Staff was nice and helpful. We could cancel anytime (which is comforting in case something goes wrong).

Stayed in February 2025

Excellent location near the airport! Everything was clean and excellent customer service!

Stayed in February 2025

Wi-Fi signal very poor

Room was clean, no complaint.

Stayed in January 2025

Exceptionally clean. Sited within secure development. Staff could not have been more helpful. Assisted us in booking /flights/buses . Organised taxis Doris Great location for the airport

Stayed in February 2025

Helpful staff, clean room, good breakfast. The transfer to the airport was also quick and perfectly on time.

Stayed in February 2025