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Reviews of Hotel Luna This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Calle Principal zona 0 Barrio 2, 07016 San Marcos La Laguna, Guatemala

#13 of 19 hotels in San Marcos La Laguna

Guests' Choice

Review Score

Based on 28 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.4

  • Location

    7.8

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    8.8

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2025

    9.0
    I’d come back again!
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Walls are pretty thin, felt a bit uncomfortable at times….

    I had a great spacious private room with a view! Gorgeous ✨

    Stayed in April 2025

  • Reviewed: March 23, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    For a night passing through it's great value. For staying a big longer the room needs to have more features. Maybe some hooks or hangers, somewhere to put things also in the bathroom. When I arrived in the afternoon the room was still occupied by the prior person

    Good price, friendly people, big en suite room. Very good for a nigh passing.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    9.0
    Excellent value in a very clean establishment.
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The kitchen only had one broken cup. I think other guests may have taken cups to their rooms. My room was windowless.

    Cleanliness, friendly accommodating hosts. I enjoyed the rooftop patio with shared kitchen there. I was able to hang my laundry on the patio next to the hammock.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    8.0
    Very Good
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    I wasn't able to cancel my night (but I knew it before). Only thing is I ordered double bed for couple but got single bad for one person. There is shelf or wardrobe missing. There wasn't water going out while I did my Check in for almost two hours..but it is problem almost everywhere.

    The price and comfort was good.

    Stayed in February 2025

  • Reviewed: February 1, 2025

    9.0
    I would return and was grateful for Mariana's Petit Hotel.
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Perhaps the room could have been a bit cleaner but there was so much else good that I was fine.

    Victor came to pick me up from the airport. My luggage had gotten lost for a while. Victor was extremely patient. I learned to always use a carry-on and not accept Jet Blues offer to take my bag. I did retrieve it but not without a lot of stress. This was going to Guatemala. Marianna's Petit Hotel remained patient during the anxious moment. It was good as a woman traveling alone. The room itself was nothing fancy but as an overnight safety zone it was fine. Clean water was provided. I recommend having some snacks in your room if arriving late. The best part was the delicious breakfast I was provided with in the morning. Then my shuttle came right to the hotel to pick me up and I didn't even need to wait outside. For the price of this hotel you will be well cared for. Remember to ask for the Wi-fi address everywhere you go. I did not remember this at first.

    Stayed in January 2025

  • Reviewed: January 9, 2025

    8.0
    It was okay
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    No hand soap in the bathrooms, no toilet paper in one of them. Rooms weren't super clean. Terrace can be improved with some furniture and cleaning.

    You can tell is practically new, still in construction. Bed clothes were new. Bed and pillows were comfortable. Personnel were flexible and kind. Good price

    Stayed in January 2025

  • Reviewed: December 19, 2024

    8.0
    Good choice
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Location was not the best...

    New hotel, great beds, good WiFi, private rooms with own bathroom, kind receptionist

    Stayed in December 2024

  • Reviewed: May 6, 2025

    4.0
    Very hot but large rooms
    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is very hot. Pretty much no windows open in any rooms and there are no fans. There’s also windows that back onto people’s rooms, of which the curtains sit in other people’s rooms and not the bathroom itself so you never know if someone is going to open them while you’re showing. The least they could have would be fans in every room. The room and communal bathroom didn’t look all that clean, it was fine but our toilet bin wasn’t changed in the 3 nights we stayed and was overflowing by the end of it, there were two other rooms sharing the same bathroom. The kitchen area is very small and other guests weren’t cleaning up after themselves which is definitely on the guest, however the hosts also didn’t do a daily or even weekly clean of the fridge or the kitchen area. The fridge smelt extremely bad and had heaps of food stains and stuck all over its inside. I can look past a lot of these things as just being life backpacking, however the one thing I wish they had was portable fans in the rooms.

    The bed was a good size, as was the room. For the price it was good.

    Stayed in May 2025

  • Reviewed: March 29, 2025

    2.0
    Disappointing experience
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night

    They didn't know which room I had booked. I left my luggage early with them and when I came back at 2PM, the room wasn't ready yet. When I came back from my event at 7:30PM, the room wasn't clean and they hadn't provided towels or soap there. They urged me to pay them and I went to the cajero in the center of the pueblo. The room is quite dark because it is built into the hill and the hill covers most of the window. The internet didn't even have 1 mbps speed - impossible to work from there. The kitchen has no running water and is quite dirty. They were by far the most unfriendly hosts who I met in the 3 weeks that I stayed at the lake. I think, for the same price, you can find much better options.

    The location is outside the city center and close to an event venue where I attended an event. They allowed me to leave my luggage early in their lobby.

    Stayed in March 2025

  • Reviewed: March 5, 2025

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    During my 4-night stay, I changed rooms and noticed that the sheets were not changed between guests. To confirm, I did a small experiment. In my new room, the previous guest was a blonde girl, and after taking her room, I kept finding blonde hairs in my bed. When I later checked the room I had just left, I found the bed neatly made - but with the same sheets I had used. If you choose to stay here, I highly recommend requesting fresh sheets upon arrival.

    It’s a cheap place.

    Stayed in March 2025

  • Reviewed: January 29, 2025

    5.0
    New, inexpensive but strange layout
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff rarely there, water keeps running out, room windows poorly designed to look on corridors or bsthrooms

    The lady staff, when they were there. The rooftop

    Stayed in January 2025

  • Reviewed: January 21, 2025

    1.0
    horrible. just a sorry from workers for not having windows even though we booked a with windows.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    promised a view window and no windows outside in room. thin curtains others could see through. windows to stariways where others could look in even with curtains because they were so thin.

    location was ok.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    5.0
    Cheap, but very very noisy and not really clean
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was directly connected to another room with a window that could open. The other window opened on the alley. The bathroom of the room connected to us shone directly in our room and couldn’t be blocked. The whole building was very noisy. We could easily follow conversations of nearby rooms, even with earplugs in.

    The kitchen was nice

    Stayed in January 2025

  • Reviewed: January 1, 2025

    6.0
    The staff were nice, the place is a bit of a walk up from the town centre, ambience is lacking and it’s noisy. Overall i
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s right on the Main Street going into town so there’s always a lot of traffic noise and the house is quite noisy, too. Sleeping with earphones is essential.

    It has a little kitchen where you can prepare your own food

    Stayed in December 2024

  • Reviewed: December 31, 2024

    4.0
    Disappointing. Yet very cheap
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls were PAPER THIN. Not just could we hear the external noise (which we're used to) but we literally heard the man in the room next to us phlegm and spit in the sink, fart, and every word of his 7am phone call. There are also connecting windows between the private rooms, so any time in the middle of the night that your neighbour goes to the bathroom, you get woken up by the light!!! There were no external windows so the room felt like a cave. The lighting was so bright and stark it felt very clinical. This hotel is new but it opened before it was ready. It was built cheaply and you can tell. Even in the bathroom there are holes where the building work is clearly unfinished. The rooftop has potential but at the moment there is a basic kitchen and a hammock (but with investment it could look nice). The location isn't too bad but it's still a 10 minute walk into town and you have to come back up the hill.

    Lovely women who own it / work there The room was dark, so slept well in the morning The shower had hot water Very cheap so good for travellers on a budget The room was very big

    Stayed in December 2024

  • Reviewed: December 28, 2024

    6.0
    its ok
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 5 nights

    location. big spacious rooms

    Stayed in December 2024

  • Reviewed: December 25, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The room was big, the bed confy. The owner of the house really nice. Even so its at the end of the town, its still not long of a walk to the center (10 minutes)

    Stayed in December 2024

  • Reviewed: December 23, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Spacious room. Good sized comfortable double bed. But to sum up the prices per night i paid, is the only point why i put 10, closing my eyes to disadvantages

    Stayed in December 2024

  • Reviewed: December 17, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are big and clean with little balcony and nice view. There is also a kitchen with all the things for cooking. Staff is very nice. Location is next to the road so sometimes it is bit noisy but nothing terrible. For the price super nice place to stay in San Marcos.

    Stayed in December 2024

  • Reviewed: June 13, 2025

    10
    Not to far walk from centre of town so not as noisy and lovely green all around.
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights

    I was upgraded to a room with a balcony for free by the loveliest staff member. The use of the kitchen was very helpful in saving costs on meals.

    Stayed in June 2025

  • Reviewed: February 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: January 26, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: January 4, 2025

    8.0
    Very Good
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: May 13, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

Showing 1 - 25

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