Flores, Petén, 17022 El Remate, Guatemala
#8 of 11 hotels in El Remate
Guests' ChoiceBased on 35 hotel reviews
8.8Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.9
Staff
9.7
Value for money
9.0
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 5 February 2025
Helen
United KingdomNo hot water in the showers or sinks
Friendly staff, great location, good food and spacious room
Stayed in February 2025
Reviewed: 14 January 2025
Glenn
NicaraguaThe wifi connection was very slow. Poor lighting in the room and the AC didn't work.
We ate most of our meals here at their restaurant. It had a commanding view of the garden which included a giant Ceba tree in the middle.
Stayed in January 2025
Reviewed: 9 September 2024
Susan
United StatesMore sturdy beds
Great place and great staff
Stayed in September 2024
Reviewed: 25 August 2024
Katherine
United KingdomGreat location on the lake. Lovely garden with hammocks to relax and view the wildlife. Very attentive staff and good food.
Stayed in July 2024
Reviewed: 28 June 2024
Claudia
PeruNothing
Wonderful staff, very attentive and helpful Large room, windows towards the beautiful garden, and a hammock just outside the room Well kept space
Stayed in June 2024
Reviewed: 15 May 2024
James
United KingdomWifi didn’t reach our room.
Great place to stay for two nights, especially if you’re doing the sunrise tour to Tikal. The eating area outside with the Toucan Express Service was nice, the room was large with good A/C, and staff were helpful.
Stayed in May 2024
Reviewed: 11 March 2024
Annette
United StatesCompletely inflexible about check out time even when offered some extra money. Our overnight bus left Santa Elena at 10pm and we were stuck in 95° weather waiting. There is no air conditioned space besides the rooms that are air conditioned.
Excellent location. Well kept grounds. Great views over the lake. Nice and clean lake swimming spot close by. Quiet and restful compared to Flores. Centrally located with eateries and public shuttle close by. Closer to Tikal than Flores. Very friendly and helpful staff. Let us check in early which was awesome.
Stayed in March 2024
Reviewed: 31 January 2024
Linda
United KingdomNothing.
Everything. The staff were very helpful and always with a smile. Our room was clean and quiet, and as a bonus, we could generally get WiFi, although this was stronger in the restaurant/reception area. The food was good value and good choices, including vegetarian options. The gardens were great to walk around in and the birds and bats that came to the feeders were a delight to watch. The hotel arranged our tour to Tikal and also a taxi to the airport. I would highly recommend this hotel as an alternative to the hustle and bustle of Flores.
Stayed in January 2024
Reviewed: 25 January 2024
Roy
United KingdomNothing
Attentive and friendly staff Clean room comfy beds. A bench and table in the room with a hammock and rocking chair on the veranda. No fridge but free supply of chilled water from a dispenser a few steps away. Altogether a quaint, interesting hotel, really enjoyed our stay. We enjoy the breakfast and dinner in the open air restaurant also with a lake view. Tasty and not overly expensive meals whilst watching lots of different birds on the feeders just feet away . Beautifully laid out garden with the ability to eat and drink on a terrace with a magnificent view of the lake built at the bottom serviced by a zip wire dumb waiter. One of the days we caught the 5:30 bus from outside Gardinier up on the main road (1 minute walk) the other day we walked down to the lake road to the nature reserve. Saw close too 3 groups of spider monkeys a beautiful pale billed woodpecker hard at work. A little toad hopping across the path and a couple of large blue winged butterflies. It was very hot and required more water than we took and don't go without a stout pair of boots/shoes. Quite a strenuous hike for oldies like us. We feel if you are visiting Tikal this is a much better option than staying in Flores that we went on to stay at subsequently
Stayed in January 2024
Reviewed: 27 September 2023
Megan
United KingdomThe shower didn’t have hot water all the time. The one day we needed to book shuttles and tours the guy on reception who is super was off and the female receptionist didn’t have a clue.
The male receptionist is the soul of this place, he speaks perfect English and is a nice person to chat to with lots of useful info. The Mayan garden was very interesting with signs about the plants and Mayan culture. The rooms were big, clean and comfortable. The restaurant has excellent vegan options for the area.
Stayed in September 2023
Reviewed: 18 August 2023
Vienna
United KingdomPillows were very large which we didn't find comfortable. Hot water in shower only lasts about 7 mins - however this is clearly stated on the shower and in the very humid weather a cold shower was actually quite welcome!
Huge garden which our kids loved running around and exploring in. Lots of other interesting things for them to see too. Lovely terrace with a view over the lake, with a great pulley contraption to order drinks from the restaurant! Lots of birds (although apparently many more at different times of year!) Room was cleaned daily. Delicious dragon fruit pie using dragon fruit from the garden!
Stayed in August 2023
Reviewed: 27 July 2023
Lisa
BelgiumWonderful stay at Casa de Don David, they were so helpful with a Tikal sunrise tour, lunch boxes and our lost luggage. Amazing garden and super comfortable rooms with a very cozy restaurant. We loved it!
Stayed in July 2023
Reviewed: 18 June 2023
Joanna
United Kingdomthe electricity cut out a few times during my stay which was not the hotels fault but it was challenging for guests and staff alike they did their best in a difficult situation
Delightful staff - really helpful and friendly food is nice with a good range of vegetarian options beautiful gardens with lots of birds to spot excellent value for money
Stayed in June 2023
Reviewed: 21 April 2023
Francesca
United KingdomThe beds were comfortable enough but the pillows were very thick and hard making it difficult to sleep. There were building works in front of the lake cabana (not on the property) No hairdryer in room.
The staff were really great and the food in the restaurant was fresh, clean and delicious. The garden was gorgeous and the zip line for beers to the lakeside cabana was fun.
Stayed in April 2023
Reviewed: 19 March 2023
Flo
Netherlandslike most rooms in Guatemala, the beds are a bit too small for European people.
it was the most wonderful paradise of your dreams.
Stayed in March 2023
Reviewed: 30 January 2023
Yona
Israeljust wlecerything and above all the people in and David who is an amazing man!!
Stayed in January 2023
Reviewed: 20 January 2023
Sousa
United KingdomShower
The garden, the breakfast, the staff and the owner.
Stayed in December 2022
Reviewed: 13 January 2023
Antje
GermanyThe restaurant is okay, however there are better food options around the hotel. Breakfast starts at 6:30, which is great.
It was a wonderful stay, very calm, a nice garden, lots of nature around, directly next to the lake with a platform from which you can watch the sunset/sunrise. The shower is warm and the beds are comfortable. The hotel is directly located next to the street where you can take a collectivo/bus to Tikal, Yaxha, or the airport. From the airport it takes 30 mins with a collectivo/bus/taxi. The personal is very friendly and helped a lot regarding transportation question, organisation, etc. They also offer a laundry service. Rooms are cleaned daily. Special thank you to Marvel, who speaks English fluently and is always helping.
Stayed in January 2023
Reviewed: 19 January 2024
Kevin
CanadaRooms could've been a bit cleaner
The grounds are amazing location great right on the lake
Stayed in January 2024
Reviewed: 25 January 2023
Kim
United Statesvery basic, no lake acess
very nice stsff and free purified water station, and secure parking
Stayed in January 2023
Reviewed: 9 November 2024
Lauren
United StatesThere are no comments available for this review
Stayed in November 2024
Reviewed: 12 August 2024
Iain
United KingdomThere are no comments available for this review
Stayed in August 2024
Reviewed: 19 June 2024
Aaron
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 23 November 2023
Étienne
FranceThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
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