Avenida la Reforma, 17001 Flores, Guatemala
#4 of 45 hotels in Flores
Guests' ChoiceBased on 453 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
8.8
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 25 August 2025
Kim
United KingdomNothing to add - our short stay was very good and we wished we had planned to stay for longer. It was a very comfortable hotel.
This was a very clean and well-positioned hotel in Flores. The facilities looked very good (great rooftop pool and bar/restaurant), however, we didn't get to use them as we only stayed for one night, arriving in the evening and leaving the next morning. The room had efficient AC and a TV and was perfect for our family. Great shower. We slept well. Staff helped us to organise a shuttle to Tikal.
Stayed in August 2025
Reviewed: 24 August 2025
Yuri
ItalyPoor tourist information and some improvement possible as customer front office care
Clean and big rooms, great terrace for sunsets and nice restaurants available
Stayed in August 2025
Reviewed: 22 August 2025
Laurene
FranceReally confortable and well located. We asked the hotel to organize us 2 tours, Tikal and Yaxha in one day. Everything was well organized and at a very good price compare to what we saw in internet
Stayed in August 2025
Reviewed: 18 August 2025
Anne-sophie
Belgium/
Beautiful hotel, nice restaurants inside
Stayed in August 2025
Reviewed: 16 August 2025
Grigoris
GreeceThe old plumping did a lot of noise not practical problem with the loo sometimes also we closed the door and something fell on our head in the bathroom and lots of aunt everywhere
Centrally located on the island good facilities bakery restaurant small pool and rooftop
Stayed in August 2025
Reviewed: 8 August 2025
Ana
United StatesEverything was Great !!
The hotel interior is spectacular, painted in beautiful colors and decorations are perfectly matching the vibe on the island ! Perfect location and incredible view of the lake ! The restaurants and the bakery are also amazing. Can't wait to go back ! This is one of the most beautiful hotels to stay in Flores.
Stayed in July 2025
Reviewed: 21 July 2025
Liesbeth
NetherlandsThere is no reason not to book this accomodation
Stayed in July 2025
Reviewed: 20 July 2025
Travwelowelove
PolandA very positive and relaxed place that immediately puts you in a holiday mood. We felt comfortable and free to enjoy our stay. Friendly and helpful staff, and the free airport transfer was a great bonus. The rooftop bar and restaurant with sunset views created a special atmosphere – the food was tasty and fresh. Highly recommended!
Stayed in April 2025
Reviewed: 10 July 2025
Margie
United StatesNo coffee in the room and no place to get coffee in the morning. We had early morning tour.
Almost everything. The restaurant on the roof was great. Bed was comfortable and the views were fantastic.. staff was very nice especially the waiters upstairs.
Stayed in June 2025
Reviewed: 25 June 2025
Guy
Israelwe didn't mind but there is no elevator. so if you have trouble with few stairs you might consider a room on the first floor.
very central with super lovely rooftop bar that has magnificent view of the island and the lake, also the roof swimming pull (not really for swimming but great for relaxing). the hotel has nice restaurant as well and the overall decoration is highly maintained and carries a lovely colonial style.
Stayed in May 2025
Reviewed: 23 June 2025
Olga
United StatesThe hotel did not have an elevator, so you are carrying your luggage up 3 floors. The hotel is situated on a narrow street, so most of the cars do not come directly to the hotel. We had to carry our luggage from the airport shuttle for more than two blocks
The room was clean and nice, the beds were comfortable.
Stayed in June 2025
Reviewed: 17 June 2025
Wendy
Hong KongStaff was very helpful,arranged shuttle bus to pick us up at airport , room view is good you can enjoy sunset from room
Stayed in June 2025
Reviewed: 14 June 2025
Jose
BelizeParking
Location and clean
Stayed in June 2025
Reviewed: 12 June 2025
Matus
NicaraguaShops and services nearby to fulfill all needs Shuttle bus was on time and the driver was friendly Helpful and caring staff
Stayed in June 2025
Reviewed: 1 June 2025
Miguel
United StatesNo elevator.
Location was wonderful. Attached restaurant offered delicious food.
Stayed in May 2025
Reviewed: 22 May 2025
Keith
United StatesHeat in the lobby and hallways Carry bags up steps as no elevator
Restaurant was very nice The people are so kind Service was excellent Location centrally located - very good Very accommodating I had a payment issues and they resolve it immediately Great place to stay
Stayed in May 2025
Reviewed: 17 May 2025
Billings
CanadaLots of stairs but that’s not anyone else’s fault. No elevator. And we did the Acatenango hike earlier.
Close to lots of good stuff. But everything on Flores is quite close! Options for food and drink in the same hotel. Good AC, pool is cool, small and pretty warm like bath water but that’s not a bad thing necessarily.
Stayed in May 2025
Reviewed: 11 May 2025
Roger
United StatesNo pina colada at the roof bar!
Stayed in May 2025
Reviewed: 10 May 2025
Galya
SwitzerlandThe pool is actually nit a pool. ;) Please be aware that the noise from the bar is affecting the people from the high floors.
Beautiful building! Comfortable, high quality. I really liked it a lot!
Stayed in April 2025
Reviewed: 27 April 2025
Valentine
BelgiumBathroom is pretty small Live music on the rooftop until late in the evening
Very confortable Possibility to use the hotel’s shuttle to go to the airport
Stayed in April 2025
Reviewed: 26 April 2025
Jose
United StatesLoved everything from the start they are very welcoming and hand you a refreshing drink when you arrive , beautiful place very clean and spacious location was perfect too
Stayed in March 2025
Reviewed: 21 April 2025
Frederik
SwedenBeautiful hotel in the middle of Flores, with comfortable rooms and a nice rooftop pool
Stayed in April 2025
Reviewed: 16 April 2025
Marie
United StatesAmazing location, very cool spot with a rooftop bar, a restaurant and cafe/bakery. We did not try the pool, it was small and we got in late.
Stayed in April 2025
Reviewed: 6 April 2025
Luanne
CanadaEverything was great
Beautifully decorated, the hotel was unique with a beachy vibe. We were served a delicious welcome drink while having a smoothly quick checkin. The rooftop bar restaurant overlooking the lake served great food and drinks and played excellent music. The on-site bakery cafe served great coffee and pastries. We loved our stay.
Stayed in April 2025
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