Reviews of Apartamentos el Prado en Zona 1 - ANAH hotel group
Edificio El Prado, 9 calle 4-69 Zona 1 Centro Histórico, Zona 1, 01001 Guatemala, Guatemala

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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewSuper nice will stay again
Nothing
Reviewed: 5 December 2024 · Stayed in November 2024
Verified reviewLocation was ok
Couldn’t check in first night. Security at front desk unable to contact owner to allow access. Checked in next day. Drains in bathroom became blocked. Had poo coming up all drains in bathroom. I cleaned it, then went and purchased drain cleaner and cleared drains.
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewReviewed: 4 February 2024 · Stayed in February 2024
Verified reviewit was a great staying, beautiful kitchen, nice clean bed and enjoyed the big screen tv.
it was a great staying except for the bathroom smell. it was very clean but I believe there is a sewer problem. besides that everything was great.
Reviewed: 28 October 2023 · Stayed in October 2023
Verified reviewZona 1 did feel as safe as Zona 4 or 10
Reviewed: 8 May 2023 · Stayed in April 2023
Verified reviewmaybe some chairs in the hallways for reading ....
Reviewed: 21 April 2023 · Stayed in April 2023
Verified reviewIt's the second time I stayed there and it's superb not least taking the price into consideration. A modern apartment. Extremely big bed with 6 cushions. Separate shower and toilet. Kitchen area with all amenities. Very quiet place on 4th floor with fast elevator. Helpful doorman at any time. The building is only once block from the Plaza de la Constitucion and the cathedral. Busses down to zona 9 around the corner. Restaurant across the street and many more in the area. 5a Avenida which is a walking street is one block away. A lively and safe area. Taxi to the airport with a mini taxi is 50 quetzales or 6 Euro.
The place advertised washing machine. There is none, just as there is no air conditioning or fan. Otherwise perfect.
Reviewed: 1 April 2023 · Stayed in March 2023
Verified reviewThe location and cleanliness was excellent. The kitchen was fully equipped except for a food processor for smoothies etc
Everything was good for me actually
Reviewed: 4 March 2023 · Stayed in March 2023
Verified reviewThe apartment consisting of a big bedroom, bathroom, toilet, and fully equipped kitchen is in excellent state. The kitchen has a bank with 3 places, stove, coffeemaker, microwave, and all amenities. The bedroom has a large wardrobe with iron board and iron. The building has a doorman and elevator. As the situation is very close to the cathedral square and the central market, there should be no hesitation to choose El Prado
Nothing
Reviewed: 16 September 2022 · Stayed in September 2022
Verified review