5.6

Reviews of Hotel Citadin Zona 4 2 stars

5 9 Avenida, Zona 4, 01004 Guatemala, Guatemala

  • Jordan

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    The breakfast was a joke served on styrafoam tray

    The noise made it impossible to sleep and the hotel staff lied that the music would eventually stop. It never stopped. The hotel staff refused to switch my room to a vacant one with less sound and forced me to pay for an inner room that had less sound. I left the next day and the hotel refused to refund me for the days I did not stay there. This is their entire scam.

  • Hector

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    facilities

    parking it suppose be included.they wanted charged me extra extra sofa bed was unconfortable

  • Sofia

    Reviewed: 6 February 2025 · Stayed in January 2025

    Verified review
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  • Alejandro

    Reviewed: 2 December 2024 · Stayed in December 2024

    Verified review

    I liked that the staff was nice. I liked that it is close to the airport.

    I didn't like much of anything. The hotel is very outdated, my room wasn't clean and smelled weird, the entire building ran out of water and the Wi-Fi connection was poor.

  • Fernández

    Reviewed: 11 November 2024 · Stayed in November 2024

    Verified review

    The bed was very old

  • David

    Reviewed: 2 November 2024 · Stayed in November 2024

    Verified review
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  • Cjesus

    Reviewed: 2 November 2024 · Stayed in November 2024

    Verified review

    Nothing, the service and the cleaning were terrible. There is a bar above the rooms. Access is from inside the hotel, it is impossible to work and rest. Not recommended, and for the price it is not fair.

  • Cristobal

    Reviewed: 31 August 2024 · Stayed in August 2024

    Verified review
  • 3.0 Poor
    Carlos

    Reviewed: 13 April 2024 · Stayed in April 2024

    Verified review

    There were bugs all over the place :(

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  • Vito

    Reviewed: 4 April 2024 · Stayed in April 2024

    Verified review
  • Dan

    Reviewed: 30 January 2024 · Stayed in January 2024

    Verified review
  • Silvia

    Reviewed: 20 January 2024 · Stayed in January 2024

    Verified review

    Looks clean!

    Sketchy seems to be just a hook up so they can send you to another location

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  • Liam

    Reviewed: 14 January 2024 · Stayed in January 2024

    Verified review

    Not one single thing except the location is not as dreadful as other areas

    I have rarely, if ever, stayed in a place so bad. It was cheap, but still very bad value for money. My room (a prison cell) was directly on a busy noisy bar. Directly as in, you go through the bar to get to the room. Paper thin walls that don't even go all the way to the ceiling. There is no lock on the door, no lockers. So anyone could just walk in from the bar if they wanted. No fan, no aircon, no windows. I would only recommend staying here if you want to experience something surreal. I did actually enjoy it, lol. It's so bad that it's almost good.

  • Richard

    Reviewed: 4 January 2024 · Stayed in January 2024

    Verified review
  • Beatriz

    Reviewed: 29 December 2023 · Stayed in December 2023

    Verified review
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