The ambiance is fabulous. Right zone 1

Stayed in August 2025

The building has plenty of charm with its old fireplaces and spacious rooms. We booked the large double room, as it was the same price as a regular double, and really enjoyed the extra space. The mattress felt a little lumpy and could probably do with being replaced. The WiFi was not good in the room. There’s no AC, but a fan is provided, along with drinking water in the room. The bathroom was a great size, modern, and had excellent hot water and strong water pressure. Breakfast was a typical local style, served with both coffee and juice. There was some traffic noise, but much less than expected. The location is just a few blocks from the main walking street, lined with beautiful buildings and interesting shops.

Stayed in August 2025

Casa Carmel combines historic charm with impeccable upkeep: an old house kept with such peculiar grace it feels both authentic and inviting

Stayed in August 2025

Nothing

Fantastic place, was better than expected

Stayed in August 2025

Everything was good.

Everything was very clean and the owner is very helpful. Second time at this hotel, I like it a lot.

Stayed in July 2025

My bed was a little on the hard side, but not too bad. I would have liked plumper pillows.

I loved the owner and her staff. I loved the location, the beautiful property, and the garden.

Stayed in July 2025

We arrived late at night, so it can be dangerous in this part of the town at night

Beautiful place. A few rooms in an old and historical house. Breakfast is great.

Stayed in May 2025

N/A

A lovely place to spend a couple nights. Good location and very comfortable rooms. Very fast response to all of my questions.

Stayed in June 2025

Sophie the GM arranged for a pickup from the airport and for Jessica to welcome us past the check in time. Communication was fantastic from her :) Also Jessica welcomed us and made the most delicious breakfast

Stayed in May 2025

Only drawback was street noise - but this is what you get in city centre!

Beautiful historic house with lovely breakfast area and living room - centrally located in Zona 1. Clean, well appointed, very helpful staff. A great place to relax and exhale. We very much enjoyed our stay here. Good breakfast prepared by our hostess Fernanda. General Manager Sophie was also very helpful with booking of cars to our next destination.

Stayed in March 2025

The vintage beds were squeaky and the mattresses worn out - the quality of sleep would improve a lot if they changed the old mattresses for new ones!

Beautiful hotel in a historic building - especially nice ambiente from the inside, including a little patio to relax in after exploring Guatemala. A small but delicious breakfast is served in the morning. The center of zona 1 is within walking distance and during the day we felt safe. (Can't say anything about the safety at night as we didn't go out after dark.) The host was friendly and helpful and organized a taxi to an from the airport for us.

Stayed in April 2025

Every thing was more than we imagined.

Everything was more than expected. The room was super comfy and clean. The property which is a colonial mansion was old world meets modern expectations. The bathroom was great. with nice modern tile and shower. The staff was nice - always had a smile for us. Fernandina was very helpful. She cooks a great breakfast.

Stayed in April 2025

Tv non connectée

Charme

Stayed in April 2025

A wonderful stay in a beautiful property. Highly recommended. Extremely close to all the important sites, delicious food imbued with love, elegant and exquisitely decorated and adorned super comfortable rooms, and superb staff that go above and beyond. A huge thank you to Sophie, Raul and Ana. So kind, welcoming and caring.Do not be foolish enough to consider staying anywhere else if you are ever staying in the capital! You will find a home from home here in this blessed haven.

Stayed in April 2025

Nothing!

The house was beautiful and they arranged a transfer for us from the airport when we arrived, which worked well despite there being Road blocks that day. Very comfortable and the breakfast was great which we had by the lovely courtyard

Stayed in March 2025

Nothing. It’s located in zone 1 so be prepared for a city setting. Which is what we wanted.

Love the contrast between the city street and the serenity within the large front doors. The green garden courtyard, the beautifully buffed floors and the period furniture of this beautifully maintained large home took us back in time. Our room was comfortable and spacious and the shower was nice and hot. We able to walk out the door and be part of the early Easter (Samara Santa) parade. Magical.

Stayed in March 2025

Lovely little oasis in the city, safe, comfortable, and clean. Fernanda was so friendly and helpful. It was such a relief to have a pleasant spot after a long day of travel.

Stayed in February 2025

No AC, no ceiling fan, no elevator, and a small bathroom.

Old house with old time feel. Nice handheld shower. Super nice staff. Very good value.

Stayed in February 2025

Everything was great!

Casa Carmel is a well designed and maintained property in colonial style, very comfortable and organized. Convenient location in Zone 1 with walking distance to Plaza de la Constitución. Sophie is amazing host, we enjoyed conversation with her.

Stayed in February 2025

This is a minor one; The school nearby was a bit loud but not in a bothersome way. Just a normal day in Guatemala City

It's a lovely authentic house. Very clean, very neat. The staff is amazing (once again thank you for the late night pick up from the airport after delay)

Stayed in February 2025

No hot water! Guate is cold enough to make me want hot water.

Jessica got up at 4 AM to make me coffee! Above and beyond the call of duty.

Stayed in January 2025

Beautiful stylish colonial house. Loved it. Comfortable beds, nice breakfast, excellent coffee!

Stayed in January 2025

Very few electrical outlets. It took me a few minutes to find or where I could charge my phone.

It was very clean and the fixtures and furnishings were very nice.

Stayed in December 2024

I spent only one night. If I had more time I would like to stay longer. It's an old house changed to a hotel with a lot of Charme. History furniture but very comfortable. The ladies who are working there are very friendly and helpful. I loved it!

Stayed in December 2024