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Reviews of Casa Ramona

Calle 15 de septiembre Calle 15 de Septiembre, 17001 Flores, Guatemala

#5 of 45 hotels in Flores

Guests' Choice

Review score

Based on 324 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 30 August 2025

    9.0
    Bright, happy and modern.
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Bright, modern, clean and happy accommodation. Secure building with friendly and helpful staff. Comfortable beds, nice modern room. Strong wifi and air-conditioning. Large shower, hot water. Nice location on quiet street. Nice communal sitting areas. On sight security guard during the night time. We were leaving very early morning (4am) and the staff offered to make us take away coffees, banana bread and apples. It was delicious. We would stay here again.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Clean, cool, with great food
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Room on first floor was noisy and not dark at night due to lobby lights

    Spotless, great AC, excellent food and friendly staff.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Had a wonderful stay. Highly recommended
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    None

    Great location, friendly staff, good breakfast and clean rooms with good internet.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Lost my purse somewhere around the property and asked for the cameras to be reviewed . Unfortunately, there was no feedback. I know they are not responsible for personal items but just wanted some answers at that time.

    Breakfast was excellent

    Stayed in July 2025

  • Reviewed: 16 August 2025

    8.0
    Lovely hotel in very good location.
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing to not like.

    It’s a lovely looking hotel, with nice room and working shower! Staff were lovely and most importantly, it is so close to various restaurants, laundries, travel agencies etc. Quiet location too. We were staying just for one night as we came from Tikal and stopping overnight to then take a very early morning bus to Belize.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Beautiful stay in Flores
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    -

    It was a beautiful hotel

    Stayed in June 2025

  • Reviewed: 22 July 2025

    9.0
    Nice value for the location and the hotel is cute.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are a little small but it isn’t that bad

    Very nice little hotel with great breakfast ! Great location as well

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    The staff were incredibly helpful. They set up out Tikal tour before we arrived and provided us with a box lunch.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Casa Roma was in an excellent location. The cafe, common areas and rooms were decorated with great care. It was a very pleasant atmosphere.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Good place to stay on Flores Island
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There was a bad smell from the bathroom drains.

    I want to thank the night front desk gentleman who managed to pack me a breakfast in 2 minutes the morning I left! I really appreciated that. In general, good place to stay. Friendly staff, good location. I didn’t get to try the breakfast because of early starts but was able to have a packed breakfast. The bed was comfortable and AC was very good.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    They close the doors too early

    Its clean and in a good location

    Stayed in July 2025

  • Reviewed: 25 June 2025

    9.0
    Lovely stay, kind staff, good value, and they even sorted my travel to airport and gave me breakfast to go!
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The beds were a little hard, but I like more soft.

    The location is beautiful, cute cafe, great colorful environment. Nice rooms.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is beautifully decorated, location is great, staff are very friendly and helpful, and breakfast is good

    Stayed in June 2025

  • Reviewed: 10 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The mattresses are very firm, which for me caused a bit of pain by morning. This could be helped with a mattress foam cover. :) Sometimes, you can hear a bit of noise from downstairs if your room opens to the central space (blender, doorbell), but it's overall very peaceful!

    This is such a lovely property, decorated thoughtfully, bright, in a fantastic and safe location. Easy to walk everywhere in Flores. The staff were amazing, so friendly and helpful! They packed snacks and drinks for pickup for our early morning tour, helped arrange transportation, and were overall lovely and welcoming. Their coffee and banana bread is so good. The space is beautiful with a chill vibe, there's shared lounge areas and lots of light. The room was immaculate with a desk, place to hang clothes and a rain shower in the bathroom, and the aircon worked well.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Lovely place well located and great breakfast

    Stayed in March 2025

  • Reviewed: 30 May 2025

    9.0
    I loved my stay and was sad to leave. Would book this accomodation again and would recommend it.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Aircon, cozy bed, beautiful exterior and interior in the common area, breakfast included, super kind and welcoming staff, coffee, fruit and banana bread to go on my departure day, when I had to leave before the regular breakfast hours. Free drinking water. They even let me put my bag into storage for a few hours when I returned from my tour but didn’t stay any longer at Casa Ramona.

    Stayed in May 2025

  • Reviewed: 30 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Good location in the center. Breakfast. Possible to book the trips to different locations around.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    They are really well located being right near the entrance to the island and where many of the busses drop people off. The breakfast was delicious and had a few options to choose from. Everyone working there was warm and kind. I really enjoyed my stay here.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    A lovely stay in Flores. Favourite part was the breakfast!!
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights

    Nothing

    Lovely location, super close to pick up for shuttles and day trips. I got the front room with the balcony, which afforded me views of the Holy Week processions (also got woken up by them of course). A little pricey for Flores perhaps, but still pretty good value, especially for the breakfast which was amazing!! I arrived early on the first day and was leaving super early on my last day so they let me have my breakfast on the first 2 days instead. Top floor had a common area which was super breezy and probably a great place to chill. Helped booked my Tikal sunset tour and shuttle to Belize, but payment must be in cash for those, while payment for hotel can be via card with no extra charges which was helpful. Laundry service just across the road. Staff were all nice and helpful (although not all spoke English).

    Stayed in April 2025

  • Reviewed: 18 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    WLAN sometimes stopped working.

    Ver, friendlyand helpful. Delicious coffee. Tidy room with aircon. Delicious breakfast as well. Would absolutely go again!

    Stayed in May 2025

  • Reviewed: 17 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Great place, excellent location, and friendly staff.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Super clean

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Lovely!
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Great breakfast, and especially the fresh fruits! Wonderful staff!

    Stayed in April 2025

  • Reviewed: 1 May 2025

    9.0
    Excellent location to go to Tikal park
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was minimal.

    We had the room with a balcony to the street. It was beautiful.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very nice place. Amazing complementary breakfast. Good location.

    Stayed in April 2025

Showing 1 – 25

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