Reviews of ESTU habitaciones
3-54 Via 7 Zona 4, Zona 4, 01004 Guatemala, Guatemala
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewThe staff and cleanliness the room
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewVery noisy, humid, poorly equipped room and kitchen. The neighborhood is not interesting. Not much is done to make you feel comfortable so you don't want to stay in your room. The bathroom was outside the room.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe bedding was clean, and the bed was comfortable.Nice large window. Daily cleaning to the toilets. The young lady from reception booked an Uber for us very early in the morning. The area is very nice, easy to walk in zone 1 or 9, close to supermarkets, plenty of bars and restaurants.
The shared spaces are nice but not too clean . they would need more attention ( clean, organisation)
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewIt was pretty and very clean. Downstairs nice terrace and overall we loved staying there - exceeded our expectations.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe security to get into the property is what we liked. We felt safe. Laundry can be done here too.
Not too many locations were in walking distance
Reviewed: 1 July 2025 · Stayed in May 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewGood location
It was a little noisy from neighbor music.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in March 2025
Verified reviewLa location es perfecta y muy seguro.
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewIt was a bed for a few hour, warm shower clean towel
The access keypad was terrible, no one answered the door! Had to get a taxi driver to help get access, he called, then once inside on one to meet me so I guessed the room with a key in was mine. Nope, then a lady came to tell me wrong room, so why didn’t they answer the door, I rang the door bell for 5-10 minutes. No answer. The place hears every plane that goes over, curtains are not worth having as let in so much light!
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThis was my second time staying here (both times in the second floor apartment) and my experience was just as good this time. I really like the little balcony overlooking the street below. The sheets and towels smelled nice (not overpowering, just fresh and clean). Internet works well. Great location, with lots of restaurants nearby.
I suspect the microwave in the room is on its last legs, but it wasn't an issue because there is another microwave in the communal kitchen downstairs.
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewLocation is nice, many restaurants/ bars/ cafes in walking distance + it’s close to the airport. Common spaces looked nice!
Cockroaches, saw a few and - as we just noticed when opening our bags at home - brought a few back home.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewParking was cheap only 20 quetzales but the facilites are quite old. The shower head was not straight so water didn’t face the body.
Reviewed: 9 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewGreat location. Everything in the room and bathroom seemed clean.
Personnel only spoke Spanish which made the communication at check in a bit hard. The WiFi didn't work very well.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewWe only stayed one night so unfortunately can’t comment on location etc although it was beside a mall and we could do our food shop for dinner which was handy. Very clean accommodation, room was spacious and kitchen and communal area were great to cook and hang out in
Reviewed: 19 March 2025 · Stayed in March 2025
Verified review