Got a little warm with no AC and just fan, but not too bad.

Beautiful building and rooms, super well styled and comfortable, amazing breakfast (menu vs just tipico), staff was all super nice,

Stayed in May 2025

The pool was a bit small

Breakfast was excellent. The view wonderful

Stayed in March 2025

Our room was very small but we didn't spend alot of time in it so this wasn't a big problem

Exceptional property. Breakfast was delicious rooftop. Our room was small but darling - stepping stones in a mote to get to the door. Old Colonial building with lovely decor. Framed vintage Guatamalan women's blouses on display was so creative

Stayed in March 2025

Nothing

All of it!

Stayed in February 2025

Feels like home.

Stayed in February 2025

The service was top notch! Diego was awesome, very helpful and accommodating - def a value to the hotel. The property was beautiful, food was great and the romantic package was well worth the extra cost

Stayed in February 2025

Groups can be noisy and bothersome early in the morning.

We've stayed a number of times, and like the small but charming house, the excellent terrace breakfast, the little garden and the willingness of staff to shuffle rooms of different bed sizes.

Stayed in January 2025

The only thing I could complain about was that the shower was constantly dripping all day and night. I just closed the door and I didn’t hear it.

Love the location of the hotel because it was very close to where my daughter lived. I could walk there daily.

Stayed in December 2024

The bathroom was a tad outdated needs some upgrades There was coffee but no cups during our stay except when checking out Room is small but clean no fridge Slippers would have made my stay so much better If visiting bring some

Location was great, very small and cozy hotel very cute and clean. Beds were super comfortable, nice sheets and bedding. Staff was wonderful and great options for breakfast Bathrobes were nice addition

Stayed in December 2024

Breakfast was at nearby affiliated hotel and was excellent

Stayed in November 2024

One night a loud outside fan to either AC or a heater (unsure which) upstairs on the balcony over our room was crazy loud late into the evening. We had asked for a room away from the street to avoid any street noise.

The small size, friendly staff, breakfast, and stepping stones to the room. Great location.

Stayed in April 2024

I didn't like having my hotel of choice switched on me without being given a say. There were lots of parties/conferences going on in the Hotel Antigua so it wasn't as peaceful as the Casa Encantada would have been, but my room was in a quiet courtyard so the bustle of the common areas didn't penetrate. The staff were attentive and helpful but, possibly because it was a large hotel and very busy, gave the impression constantly of being terrified you'd bolt without paying so were very officious in checking room number and getting signatures. On arrival in the room, the only written information was about the various ways they would pursue you for payment if required, rather than the description of the hotel facilities I was expecting. There was no information about hotel facilities or local attractions.

I had booked La Casa Encantada but was informed I'd been "upgraded" and, on arrival found I was in the Hotel Antigua which is another hotel in the same Porta group in the next block. At first I wasn't pleased, as I had fond memories of the Casa Encantada and had wanted to return. However, the Hotel Antigua was very comfortable, beautiful and had more facilities so was an acceptable substitute. The breakfast buffet was very good, as was the seafood ceviche I had for dinner one night. The swimming pool was lovely and warm and in a lovely setting. Everywhere was very clean.

Stayed in March 2024

The staff were friendly and helpful. We were upgraded to the suite, which was so nice. The breakfast was fantastic.

Stayed in February 2024

The location is great. The staff is excellent and helpful. Very clean and quaint.

Stayed in February 2024

Good service! Excellent! But a little slow.

Everything!

Stayed in February 2024

Nothing

Always great!

Stayed in January 2024

They've removed amenities that were present on past stays, such as coffee makers and safes in the rooms. Photos distort the size of the courtyard pool, which is just for decoration. Rooms vary quite a bit in size . . . some are a good value, others not worth the price.

Lovely little inn with just a few rooms. The staff are competent and friendly, and one feels safe, as you have to ring to enter. The high points are the breakfast terrace, with a view of surrounding mountains and colonial streets, and the ample breakfast itself.

Stayed in January 2024

The fire alarm went off several times the first night so we did not sleep. I felt they should have offered a refund for this night but just apologized for the inconvenience. For the cost of the hotel they should not have a broken fire alarm. They fixed it the next morning though

Quaint njce rooms and friendly staff

Stayed in December 2023

The hairdryer didn’t work properly but it was replaced, the room size was a little bit tight. The bath was clean but could be updated

The location, breakfast, bed and linens, the bath size

Stayed in November 2023

I felt like I was staying in a private home. The staff was welcoming, and the living room was cozy and welcoming. My room was reached over a water feature. The breakfast and the view from the terrace the next morning was amazing!

Stayed in March 2023

A lovely, quaint hotel in a great location.

Stayed in December 2022

clean comfortable

Stayed in October 2022

The bedroom was smaller than expected but the bed was very comfortable.

The hotel staff were friendly and most helpful. It is a pretty, little hotel, well situated for walking around old Antigua. The pool is very small, not really a swimming pool. Breakfast was varied and good , up on the hotel roof terrace.

Stayed in February 2024

noise from street

location

Stayed in August 2022