Calle La Union, 17001 Flores, Guatemala
#16 of 45 hotels in Flores
Guests' ChoiceBased on 174 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.3
Staff
9.0
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 16 June 2025
Svetlana
United StatesLow water pressure. Very noisy at night.
Very helpful staff, delicious food in the restaurant, good view from the window
Stayed in June 2025
Reviewed: 23 May 2025
Jane
AustraliaCranky lady owner at front desk, charged us money to leave our bags in a cup boy for 1 night. Male receptionist was lovely
Central position, reasonable price
Stayed in April 2025
Reviewed: 1 May 2025
Jane
AustraliaWhen booking in the young man at reception was lovely and helpful. Next morning, and on our second stay , the older lady ( owner) was sour, unhelpful and charged us to leave 2 bags in a storage cupboard, between our 2 stays. She was not nice!
Roof top room with direct access to terrace with a view
Stayed in April 2025
Reviewed: 29 March 2025
Eric
United KingdomVery comfortable room and bathroom. A little noisy in the evening.
Stayed in March 2025
Reviewed: 25 March 2025
Sara
United StatesRooms were a little unfurnished.
Waterfront restaurant, cleanliness, great location.
Stayed in February 2025
Reviewed: 24 March 2025
Wojciech
PolandNo complaints.
Location, good bed, nice staff. Room was clean.
Stayed in January 2025
Reviewed: 19 March 2025
Lesley
United KingdomYes I know I am in a spanish speaking country, and us Brits should make more effort, but most places have an English translation of food. I thought I was ordering granola and fresh fruit but got porridge instead, the joys of google translate.
Great location and great value for money. The lakeside view from the restaurant was fantastic, great sunset. The waiting staff were fantastic, very attentive, as were the reception staff.
Stayed in March 2025
Reviewed: 23 February 2025
James
United StatesThe only negative thing I can say is that there is a noisy bar/nightclub near that kept me from sleeping well. It was a Friday so the bar was active until late. My previous stay was on Sunday and I didn't have problems with noise.
The facilities are fine, the staff helpful, the restaurant was tasty, the beer cold, and they made box lunches for us to take with us. Pretty view of the lake from the hotel.
Stayed in February 2025
Reviewed: 22 February 2025
Susan
United StatesWIFI should be better.
Staff helpful and caring
Stayed in February 2025
Reviewed: 15 February 2025
Terry
United KingdomDecoration within the room is a little basic but the rooms are spacious. There is a rooftop area that seems to have a bar but this was closed for refurbishment at the time of our visit.
We had a lovely room on the first floor overlooking the water and because the windows are quite large, views from the room are very good. Bed is comfortable and there is constant hot water for the shower. There is aircon and a ceiling fan, a safe, TV so quite well equipped. Good range of breakfast menu options and portions are substantial. Everyone is very friendly and helpful, overall, a most pleasant stay.
Stayed in January 2025
Reviewed: 8 February 2025
Clads
AustraliaAmazing view and lovely staff. AC worked perfectly.
Stayed in February 2025
Reviewed: 7 February 2025
Benjamin
United StatesBathroom of my room was very cramped.
Waterfront and great sunset views from top
Stayed in January 2025
Reviewed: 5 February 2025
Sophie
United KingdomThe room was a bit outdated in comparison to the photos
Good location and helpful staff
Stayed in January 2025
Reviewed: 5 February 2025
Kenneth
United StatesWe had an amazing view from our room of the lake! It was spacious, and we appreciated that there was some air conditioning as well.
Stayed in January 2025
Reviewed: 15 January 2025
Javier
United StatesThere was a bit of mold in the bathroom.
Location is great with a great view of the lake.
Stayed in January 2025
Reviewed: 10 January 2025
Martina
ItalyIt was very noisy all the night.
The position and the shuttle to the airport
Stayed in January 2025
Reviewed: 4 January 2025
Carmen
NetherlandsThere was a lot of noise from the party boats that were in front of our room for a few hours before taking off. Also the airport taxi seemed overpriced (it turned out to be a shared) and they booked it at a different time than I had confirmed twice with them so we had to wait almost a half hour which is not great at 5.30 in the morning
We only stayed for one night so didn’t make use of all the facilities but the room was spacious, shower and bed were great
Stayed in December 2024
Reviewed: 18 December 2024
Bayram
TurkeyToo noisy to the lake party boats! Breakfast was not included in the room rate
Stayed in December 2024
Reviewed: 17 December 2024
Jorge
United StatesEverything
Stayed in December 2024
Reviewed: 9 December 2024
Paul
United KingdomThe Wi-Fi and the air conditioner did not work. The room was very noisy at night due to location ( next to the party boats and the Main Street) after 12.30 it quietened down most nights but in the morning it was very noisy again. Not the hotels fault but if you are easily disturbed not the best location for you!
The room was off a lovely terrace looking over the lake. At night it was noisy because of the location to the party boats departing and the street noise. The staff were extremely helpful.
Stayed in December 2024
Reviewed: 26 October 2024
Claire
United KingdomGood size room and huge bed! Lovely view of the lake.
Stayed in October 2024
Reviewed: 11 October 2024
Ofir
IsraelThe facilities are quite old. Even if that doesn't really matter, you would expect a hotel at this price to be a bit more.
Good location in Isla de Flores! Cleean rooms with lots of space.
Stayed in October 2024
Reviewed: 27 August 2024
Lucia
ItalyOutdated bathrooms.
Very clean and great location close to the water. The customer care is very good.
Stayed in August 2024
Reviewed: 24 August 2024
Florette
NetherlandsNothing special, not much of an atmosphere. Basic facilities. For this price there are better options.
It was okay for one night. Staff was friendly.
Stayed in August 2024
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