Reviews of Best Western Plus Hotel Stofella 4 stars

Only location of the property is good. Nothing else

Many things. Very old property & not value for money. My room was on ground floor & it’s without day light access. Breakfast did not have enough options.

Lovely hotel and staff. Very attentive, clean, great location.

AVOID THE RESTAURANT. I went for dinner the night I was there and ordered the chicken parmagiana. It was just plain gross. The chicken smelled funny and was as tough as shoe leather (not uncommon -- it's how Guatemalans eat their meat, really -- but this was so tough it was inedible) and the "breading" also smelled funny and was just gross. I managed to eat most of the pasta, but it was also less than average. Take the time and order UberEats or find some place nearby. Just avoid the restaurant.

Great breakfast although didn’t have much time to enjoy it due to our flight departure. Beds were comfortable and shower was hot. Also liked ability to buy snacks and beverages in lobby. Restaurants within walking distance to hotel.

Room was quite small and rather dark.

Good central location. Rooms are well sized with comfortable beds.

Very disappointed at how expensive the laundry service was. After already paying a lot for the hotel, this put a damper on things for me. The breakfast was not anything special despite turning up early. The hotel should advertise that there are works going on as this was not expected. Room was inside facing with only one window which led into the corridor of the hotel. This made it feel very dark and gloomy.

The location is good,the room is clean. WiFi connections are great.

The room is small.No elevator.

Beautiful Hotel Very nice and helpful staff Comfortable beds Good value for money

No fresh vegetables at breakfast

Everything was great!

Overall I like the hotel and I have been there a few times. It is well located, clean and the staff is nice and helpful

This time my staying was not as good as few other times. My room was in the ground floor next to a small patio/working area that was set as kitchen/dinning area since the restaurant was booked for a private event. It was uncomfortable to hear the noise since 6am and opening my room and seeing all customers enjoying breakfast in front of my door.

Friendly and helpful staff

Location convenient

Canceled reservation without notice, arrived at 1 am with no room had to pay more for room

Beliggenhed

Rooms were dark no light from outside.

The location of the hotel is very convenient for moving to tourist places in the city.

When I checked in, the front desk person, a young man with last named "Cruz", wanted to serve a group of about 12 people before my family and me, even though we were ahead of them in line and he was fully aware of this. I complained about his decision, and he ultimately served us first. However, I found this to be very unprofessional, as customer turn should always be respected.

ALL

N/A

Good area, safe. Nice staff

Ceiling fan did not work. AC leaks if temp is set anything lower than 74. No mini fridge to store medication