28is Oktovriou 5, Rethymno Town, 74100, Greece
#4 of 74 hotels in Rethymno Town
Guests' ChoiceBased on 337 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.4
Facilities
9.5
Staff
9.9
Value for money
9.6
Free WiFi
8.0
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End of dialog contentReviewed: 4 September 2025
Janis
United KingdomWe liked everything
From the minute we arrived, we were welcomed and introduced to the staff. Its a family run business and they are a great team. Nothing was too much trouble. We were attending my daughters wedding and they were so helpful, sorting out any issues we had. The junior suite we were in had everything we needed, very comfortable and very clean. Can't recommend this place enough.
Stayed in September 2025
Reviewed: 28 August 2025
Bolli
SwitzerlandNothing
Great room, great location, great staff
Stayed in August 2025
Reviewed: 23 August 2025
Maisie
United KingdomNothing
Perfect! The staff were the most lovely people. Everything was modern and extremely clean. Zero faults with our stay, I would highly recommend!
Stayed in August 2025
Reviewed: 15 August 2025
Savanna
AustraliaThe rooftop jacuzzi area was a little small but very nice and private so still enjoyed it.
It is in an amazing spot just 2 minutes from the beach and so many lovely restaurants around. Our room was beautiful and clean with a massive bathroom and balcony. The staff were exceptional and couldn’t be more helpful, they helped us hire a car, sort out transport to the airport and held our bags for the entire day and let us shower after we were already checked out of the room as we had late flight. They were so friendly.
Stayed in August 2025
Reviewed: 13 August 2025
Malcolm
AustraliaThis beautiful family operated business welcomed us with exceptional hospitality and service. Huge thanks to the girls at the reception desk Maria, Eletheria and Dora, the cleaning ladies Notjie and Valentina, and Chrisa and Giannis. Again, thank you so much we look forward to returning next year.
Stayed in August 2025
Reviewed: 3 August 2025
Saša
SwedenHi it was amazing! Locations everything. Maybe a bar on rooftop.
Stayed in August 2025
Reviewed: 22 July 2025
Austin
AustraliaStaff are amazing
Stayed in July 2025
Reviewed: 21 July 2025
Therese
United KingdomNothing. It’s a great hotel. Exactly what I wanted
The room was spacious and very comfortable with a lovely balcony. Really appreciated the kitchenette where I could prepare breakfast and light meals. The staff were exceptional friendly and helpful. Travelling alone, I felt very safe in this hotel.
Stayed in July 2025
Reviewed: 21 July 2025
Alexandru
Romania- The parking lots are a little bit crowded in the area.
- Very kind and helpful personnel. - Good location; near the beach and also historical center. - The cleaning was absolute perfection. - Good internet connection.
Stayed in July 2025
Reviewed: 19 July 2025
Andrea
United KingdomVery clean central 5 mins walk to the beach Staff were really friendly very helpful
Stayed in July 2025
Reviewed: 17 July 2025
Milla
FinlandBeautiful, bright and clean room. Very helpful and kind staff with a ‘don’t worry, we’ll find a solution’ attitude. The roof terrace was nice. Supermarkets and the beach were nearby, and it was a short walk to the old town.
Stayed in July 2025
Reviewed: 13 July 2025
Luke
IrelandShame they didn't try and get a bigger pool on the rooftop when it went up, pool is very small, can't swim in it. Price for us is slightly on the high end but overall a good stay.
Fresh towels and good room clean every day. Great location for going in and out of the old town. Staff nice, helpful and friendly. Modern rooms and spacious with a big balcony.
Stayed in July 2025
Reviewed: 8 June 2025
Theresa
GermanyNothing.
It was a great experience all round. The staff were incredibly friendly and helpful and you felt like you were in a small family environment. A bit like home but with a perfect location to the sea or the old town.
Stayed in June 2025
Reviewed: 6 June 2025
Kylie
AustraliaThe staff were so friendly. Was spacious and very clean. Free parking was available outside the hotel. Right near the beach but away from the noisy bars.
Stayed in May 2025
Reviewed: 4 June 2025
Ally
United KingdomWe have no faults about the White Swan
Very modern accommodation and the rooms were excellent with large balcony. Staff were very helpful and very friendly. Location very good near the sea front and beaches. Old town just a short stroll away
Stayed in June 2025
Reviewed: 3 June 2025
Michael
United KingdomAbsolutely nothing. Everything was perfect
The entire place is amazing. So clean all the time and the staff were so friendly and amazing and always had a nice smile and hello for you, even the cleaning lady every morning would have a big good morning it was great customer service. The room was cleaned daily and it was very modern and well equipped with what you need for a stay. Very short walk to the beach and a 15/20 min walk into old town along the beach front. Great location.
Stayed in June 2025
Reviewed: 27 May 2025
Abigail
IrelandWe rented a car for our stay and there isn’t much parking right outside, however there is plenty of on street parking that is free. We always found a space close enough but sometimes had to circle. The pool is smaller than we expected, and there are only 6 loungers so we didn’t use the rooftop area very much. However, the loungers were very comfortable and the rooftop is kept very clean.
The staff were very friendly and super helpful. We did the self check in as our flight was late at night and it couldn’t have been easier. Mary gave us some recommendations and everything we tried was fantastic. Location is great, and 2 min walk to the beach. About 15 min easy walk to old town/port. There are loads of lovely bars, restaurants and shops nearby.
Stayed in May 2025
Reviewed: 25 May 2025
Debra
United KingdomSuper clean and modern.
Stayed in May 2025
Reviewed: 23 May 2025
Rob
United KingdomFriendly and helpful staff. Clean and comfortable room in a great location near the beach and old town.
Stayed in May 2025
Reviewed: 9 May 2025
Ella
SwedenNothing!
We honestly couldn’t have asked for a better stay. From the moment we arrived, the owning family made us feel so welcome, it was like staying with old friends. They were unbelievably kind and warm, and it just added so much to the whole experience. Our room was hands down the best we’ve ever had. Beautiful, comfortable and with such thoughtful details, we didn’t want to leave! Everything about our stay was perfect. We’re already talking about our next trip back.
Stayed in May 2025
Reviewed: 28 April 2025
Emrah
GreeceEverything was great.
Stayed in April 2025
Reviewed: 25 April 2025
Schober
PortugalThe owner/owners daughter was so nice and extroverted, she answered all the questions we had and even gave us a lot of recommendations for restaurants, bars and spots in the city. The room was big, it included a kitchen with provided water, we had lots of space for putting your belongings and a big balcony. From the roof of the hotel, you see a little bit over the other buildings but mostly city view. There is a pool on the roof, but it wasn't open at the time, and sun loungers.
Stayed in April 2025
Reviewed: 16 April 2025
Liina
EstoniaWe liked everything and definitely recommend it to everyone. Clean, cozy, and wonderful place. The girl in the reception (Theodora) is an amazing human being. She's so friendly, kind, and helpful.
Stayed in April 2025
Reviewed: 11 April 2025
Shani
United KingdomNothing 😊
Great location. Extremely clean. All staff wanted to help and ensure their service surpassed our requirements. Dora and her family are a pleasure to deal with and endlessly enthusiastic throughout every day. Our room was well equipped, large, and with a comfortable bed and furnishings.
Stayed in April 2025
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