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Reviews of White Swan

28is Oktovriou 5, Rethymno Town, 74100, Greece

#4 of 74 hotels in Rethymno Town

Guests' Choice

Review score

Based on 337 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.4

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 4 September 2025

    10
    Fantastic family run apartments
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    We liked everything

    From the minute we arrived, we were welcomed and introduced to the staff. Its a family run business and they are a great team. Nothing was too much trouble. We were attending my daughters wedding and they were so helpful, sorting out any issues we had. The junior suite we were in had everything we needed, very comfortable and very clean. Can't recommend this place enough.

    Stayed in September 2025

  • Reviewed: 28 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Great room, great location, great staff

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    The best week in White Swan, cannot recommend enough!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Perfect! The staff were the most lovely people. Everything was modern and extremely clean. Zero faults with our stay, I would highly recommend!

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Our stay here was the highlight of our trip, can’t recommend staying here enough!
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The rooftop jacuzzi area was a little small but very nice and private so still enjoyed it.

    It is in an amazing spot just 2 minutes from the beach and so many lovely restaurants around. Our room was beautiful and clean with a massive bathroom and balcony. The staff were exceptional and couldn’t be more helpful, they helped us hire a car, sort out transport to the airport and held our bags for the entire day and let us shower after we were already checked out of the room as we had late flight. They were so friendly.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    Exceptional place to stay - highly recommended
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    This beautiful family operated business welcomed us with exceptional hospitality and service. Huge thanks to the girls at the reception desk Maria, Eletheria and Dora, the cleaning ladies Notjie and Valentina, and Chrisa and Giannis. Again, thank you so much we look forward to returning next year.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Saša
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 8 nights
    • Submitted via mobile

    Hi it was amazing! Locations everything. Maybe a bar on rooftop.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 5 nights

    Staff are amazing

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Excellent, very clean and spacious rooms with lively staff
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. It’s a great hotel. Exactly what I wanted

    The room was spacious and very comfortable with a lovely balcony. Really appreciated the kitchenette where I could prepare breakfast and light meals. The staff were exceptional friendly and helpful. Travelling alone, I felt very safe in this hotel.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Best location in Rethymno!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    - The parking lots are a little bit crowded in the area.

    - Very kind and helpful personnel. - Good location; near the beach and also historical center. - The cleaning was absolute perfection. - Good internet connection.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Great stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 8 nights
    • Submitted via mobile

    Very clean central 5 mins walk to the beach Staff were really friendly very helpful

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Bright and beautiful rooms in a location where everything is close for an enjoyable stay in Rethymno.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful, bright and clean room. Very helpful and kind staff with a ‘don’t worry, we’ll find a solution’ attitude. The roof terrace was nice. Supermarkets and the beach were nearby, and it was a short walk to the old town.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Shame they didn't try and get a bigger pool on the rooftop when it went up, pool is very small, can't swim in it. Price for us is slightly on the high end but overall a good stay.

    Fresh towels and good room clean every day. Great location for going in and out of the old town. Staff nice, helpful and friendly. Modern rooms and spacious with a big balcony.

    Stayed in July 2025

  • Reviewed: 8 June 2025

    10
    Feel like home but on vacation with perfect location to the sea and everything worth seeing.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 9 nights
    • Submitted via mobile

    Nothing.

    It was a great experience all round. The staff were incredibly friendly and helpful and you felt like you were in a small family environment. A bit like home but with a perfect location to the sea or the old town.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    10
    Would stay again if we visit! Great staff.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff were so friendly. Was spacious and very clean. Free parking was available outside the hotel. Right near the beach but away from the noisy bars.

    Stayed in May 2025

  • Reviewed: 4 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We have no faults about the White Swan

    Very modern accommodation and the rooms were excellent with large balcony. Staff were very helpful and very friendly. Location very good near the sea front and beaches. Old town just a short stroll away

    Stayed in June 2025

  • Reviewed: 3 June 2025

    10
    Amazing!! Amazing!! Amazing!!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely nothing. Everything was perfect

    The entire place is amazing. So clean all the time and the staff were so friendly and amazing and always had a nice smile and hello for you, even the cleaning lady every morning would have a big good morning it was great customer service. The room was cleaned daily and it was very modern and well equipped with what you need for a stay. Very short walk to the beach and a 15/20 min walk into old town along the beach front. Great location.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    We rented a car for our stay and there isn’t much parking right outside, however there is plenty of on street parking that is free. We always found a space close enough but sometimes had to circle. The pool is smaller than we expected, and there are only 6 loungers so we didn’t use the rooftop area very much. However, the loungers were very comfortable and the rooftop is kept very clean.

    The staff were very friendly and super helpful. We did the self check in as our flight was late at night and it couldn’t have been easier. Mary gave us some recommendations and everything we tried was fantastic. Location is great, and 2 min walk to the beach. About 15 min easy walk to old town/port. There are loads of lovely bars, restaurants and shops nearby.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    9.0
    We had a lovely stay and the family who own this hotel - and staff were delightful.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Super clean and modern.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Friendly and helpful staff. Clean and comfortable room in a great location near the beach and old town.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    10
    Perfect stay, can’t wait to come back!
    • Leisure trip
    • Couple
    • Executive Suite with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    We honestly couldn’t have asked for a better stay. From the moment we arrived, the owning family made us feel so welcome, it was like staying with old friends. They were unbelievably kind and warm, and it just added so much to the whole experience. Our room was hands down the best we’ve ever had. Beautiful, comfortable and with such thoughtful details, we didn’t want to leave! Everything about our stay was perfect. We’re already talking about our next trip back.

    Stayed in May 2025

  • Reviewed: 28 April 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was great.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    10
    Nicest receptionist
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The owner/owners daughter was so nice and extroverted, she answered all the questions we had and even gave us a lot of recommendations for restaurants, bars and spots in the city. The room was big, it included a kitchen with provided water, we had lots of space for putting your belongings and a big balcony. From the roof of the hotel, you see a little bit over the other buildings but mostly city view. There is a pool on the roof, but it wasn't open at the time, and sun loungers.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    10
    Definitely recommend!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We liked everything and definitely recommend it to everyone. Clean, cozy, and wonderful place. The girl in the reception (Theodora) is an amazing human being. She's so friendly, kind, and helpful.

    Stayed in April 2025

  • Reviewed: 11 April 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Nothing 😊

    Great location. Extremely clean. All staff wanted to help and ensure their service surpassed our requirements. Dora and her family are a pleasure to deal with and endlessly enthusiastic throughout every day. Our room was well equipped, large, and with a comfortable bed and furnishings.

    Stayed in April 2025

Showing 1 – 25

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