Based on 237 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
9.0
Staff
9.3
Value for money
8.6
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 September 2025
Malcolm
United StatesThe quality of the rooms were incredible. Great staff as well. Greeted with lemonade upon first arrival!!
Stayed in September 2025
Reviewed: 18 August 2025
Amelia
AustraliaAmazing service and kind staff members. Ladies at reception and gentlemen helping with bags.
Stayed in August 2025
Reviewed: 14 August 2025
Beth
Australiastunning location, easy to find. very clean and accomodating
Stayed in July 2025
Reviewed: 4 August 2025
Ariel
United StatesYou will need to walk up and down a lot of stairs depending on your exact room, but that is Oia. Keep that in mind when booking and if you have accessibility issues, this is not the location for you.
Incredible place to watch the sunset! Know that because this is in Oia, it's not going to be simple to get to, but staff is extremely helpful with getting your bags to and from the main area of town to reception and then your room. Hotel also arranged pick up for us from the ferry port.
Stayed in July 2025
Reviewed: 3 August 2025
Ellie
United KingdomNothing
Absolutely beautiful. Perfect location and stunning views
Stayed in July 2025
Reviewed: 31 July 2025
Gunangi
AustraliaThe suites were in the perfect location in Santorini. The porters and receptionists were very helpful and accommodating. The suites were located next to the best viewing areas of the city and close to all the restaurants and shops with not much stairs to get to places and had amazing view of Santorini. Would definitely book again
Stayed in July 2025
Reviewed: 26 July 2025
Katerina
AustraliaThe location, the room was great
Stayed in June 2025
Reviewed: 20 July 2025
Janet
AustraliaThe sunset views are amazing! Loved the cave feel. Comfortable room with excellent air conditioning.
Stayed in July 2025
Reviewed: 12 July 2025
Bianca
AustraliaThe hotel was difficult to locate as it is tucked away in OIA. However, the staff were extremely helpful and kind and helped us with our bags down the stairs and into the room. I would highly recommend this place. The rooms were clean, spacious and all that you could ask for. The views were amazing and the location was quite peaceful considering that it was located in a tourist hotspot. I would 100% stay at Vogue suites again and cannot thank the staff and their service.
Stayed in July 2025
Reviewed: 11 July 2025
Charly
AustraliaSuch a great location right in the centre of all the beautiful houses and Caldera View yet still in a quiet and private area. Beautiful and clean room with large shower and comfortable bed, hosts were also so kind always friendly and offered to carry our bags through the crowds and up the stairs and happy to arrange transport for us
Stayed in July 2025
Reviewed: 26 June 2025
Allison
United StatesThe bathroom needs a little care. The toilet seat was broken, and the soap pump wasn't working right
The view was unbelievable!!!
Stayed in May 2025
Reviewed: 15 June 2025
Rob
AustraliaHost Diana was extremely helpful. Porters do a fantastic job.
Stayed in June 2025
Reviewed: 15 June 2025
Wayne
AustraliaBathroom sink plug didn’t drain, had to hold it up. Only minor concern.
Spa and overall facility. Had the honeymoon suite. Porters were exceptional. Staff very helpful and courteous.
Stayed in June 2025
Reviewed: 10 June 2025
Ching-yun
United KingdomA few steps to go to the room but it is understandable for superb view. The outer window door sometimes blew by winds, which cause the sudden noisy sound even at night.
Stunning and beautiful sunset view from the room directly. Friendly and professional staffs with superb services. The room is clean and big with nice AC and WiFi.
Stayed in June 2025
Reviewed: 9 June 2025
James
United KingdomThere is a photo spot just up the steps from the hotel which can be tricky to get past.
Stunning location - staff were amazing! Our bags were carried from the road to the hotel (which is up and down steps). Room was stunning too!
Stayed in June 2025
Reviewed: 3 June 2025
Michelle
AustraliaNothing
Excellent check in service including communication prior to arrival and organisation of porter to transport baggage. Friendly staff were welcoming and provided excellent cleaning service through including after the rain. The room was in an excellent location with beautiful view as per “room with Seaview” with great facilities. Upon request they also organised transport to the airport with a local company
Stayed in May 2025
Reviewed: 24 May 2025
Brooke
AustraliaBreathing taking views! Loved my room and its location, was perfect for me. Such a comfortable and relaxing stay, I look forward to coming back! The hotel staff were so lovely and I also received a welcome drink on arrival which was so nice! Thank you to the beautiful staff you guys are amazing!
Stayed in May 2025
Reviewed: 24 May 2025
Elizabeth
United KingdomThe Vogue suites is in an excellent location right at the end of the Main Street near the castle. There are plenty of places to eat (breakfast, lunch or dinner) within a few minutes’ walk. We had excellent views across the caldera from our patio area. The room was perfect for our needs and the staff were very friendly and helpful. We arranged our airport transfers through the Vogue suites and everything went perfectly. It’s not possible to drive right up to the accommodation so the porters collect all the luggage carrying heavy cases on their shoulders with apparent ease. We’d have no hesitation in recommending The Vogue Suites. Just a warning, there are lots of steps up and down in Oia so it’s not ideal for those who find steps challenging, but obviously that isn’t something the Vogue Suites can change!
Stayed in May 2025
Reviewed: 22 May 2025
Fernando
SpainYou can put a breakfast service.
The location, the view, the personal, the cleaning.
Stayed in May 2025
Reviewed: 11 May 2025
Pkr
SwedenSantorini can be quite tricky to navigate with luggage, but thankfully, the hotel arranged assistance both upon our arrival and at checkout, which made everything so much easier. The room was a bit smaller, but the breathtaking view from our spacious balcony more than made up for it. Daily cleaning kept everything spotless, and the staff were incredibly helpful and attentive throughout our stay. Overall, a wonderful stay made even better by that unforgettable view!
Stayed in April 2025
Reviewed: 5 April 2025
Po-yen
TaiwanMy room is so secluded with a balcony facing the Caldera. The roof is a terrace with reclining beach chairs. The room is spacious.
Stayed in April 2025
Reviewed: 12 December 2024
Sopie
MexicoI liked the fact that it was exactly where I wanted to, inside of the hill that has all the small white bedrooms so the view was beautiful and I was able to take very good pictures from my room and the hotel upgrade me to the sunset view room, also I liked the bedroom because it was very big, comfortable and very good-looking.
Stayed in November 2024
Reviewed: 30 October 2024
Maria
PhilippinesIf you have issues with stairs or steps, I dont suggest the sunset view.
The staff Diane (receptionist) was very helpful, friendly, and accommodating. Everything was good especially if you like the sunset view.
Stayed in October 2024
Reviewed: 30 October 2024
Rhona
United KingdomAbsolutely nothing
The view is spectacular Cave house so quirky, clean, had everything we needed
Stayed in October 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content