The staff was friendly and very kind. I was there for a week long workshop, and due to the timings of the workshop I would have missed the brekfast every morning. When the receptionist realized it, she made sure to make me a healthy and generous breakfast and kept it outside my room every night.

Stayed in May 2025

I didn't like the room, very small, old furniture, very small bathroom, very small shower tray and bad seal, blocked toilet.

I liked the friendliness of the staff, the exceptional breakfast, the swimming pool and the proximity to the beach. Good daily room tidying

Stayed in August 2024

breakfast

pool, beach

Stayed in August 2024

Location was good. Beach is near and it was fantastic. Bus stop was right next To the hotel so it was easy To go. Good restaurants was near To hotel. Staff at the hotel was very friendly.

Stayed in August 2024

N/A

Total value for money, excellent hosts. Nothing was a issue, location was perfect, bus stop 2 mins to city. Plenty of bars & restaurants/ car hire is a must. The beach is a 3 min walk from the hotel, the hotel & restaurant staff were amazing, couldn't do enough. Will definitely stay again..

Stayed in July 2024

A brusque restaurant worker can make a remark in an extremely rude manner if you bring your own drink to the pool that wasn't purchased at Pergola restaurant. The hotel owner should explain to this employee that such behavior is unacceptable, and even a justified remark should be made politely and with respect for the guest. Rudeness towards guests is unacceptable anywhere. It's unprofessional.

The hotel is small but very well located, close to the sandy beach. Attached to the hotel is a lovely restaurant called Pergola, known for its good pizza and spaghetti carbonara. It's cozy and in the evenings, pleasant music plays in the restaurant. The hotel pool is splendid and very clean. There are many flowering shrubs on the hotel grounds, which adds to its beauty. I saw four rooms in the hotel. They differ slightly; some bathrooms are quite nice while others are outdated. It's worth noting the excellent water pressure and always available hot water. If you're concerned about water on the floor after a shower, simply wipe it with a floor towel, and both the floor and the mat will be dry in an hour. Outside the summer season, it wouldn't hurt to have a rubber squeegee in the bathrooms to collect water; there's space to store it. The towels and bed linen are immaculately clean—bravo. The pillows are low but quite comfortable; additional ones can be requested. We asked for an extra summer blanket, which was kindly provided. There are mosquitoes, but that's normal for Crete; just bring a mosquito repellent. The TV in the room is small and high up, but who needs a TV when everyone has smartphones nowadays? The refrigerator and air conditioner worked perfectly. With the air conditioner running, it's prohibited to leave the balcony door open. In our room, there was a kettle, spoons, and two mugs. Unfortunately, our kettle leaked, but in summer, it wasn't particularly needed. Since our room was close to the reception, we had no issues with Wi-Fi. We can't say how it is on other floors, but if there are complaints about weak Wi-Fi, the hotel should consider installing a signal booster; it's inexpensive. Breakfast at the hotel is simple but satisfying—you won't leave hungry. It would be nice to see toast, a toaster, and individual servings of butter. Unfortunately, the coffee at breakfast is only instant.

Stayed in July 2024

The staff, the location near the beach, near a market et very close to a bus stop to go to the airport. The breakfast was very good.

Stayed in July 2024

Neat, well-situated, a bit basic

Stayed in June 2024

It's clearly a hotel that had higher ambitions when it was first built and has not been renovated or updated for a long time. But that actually gave it great charm as well.

Great pool. Linked to a nice restaurant. The restaurant goes onto a pretty busy street about 100 m from the beach and the hotel is located away from the street so it's quieter and still close to a bunch of great restaurants. The street really came alive at night. The staff were very friendly and helpful. The breakfasts were great and included dishes that were hand-prepared which was also a nice touch.

Stayed in July 2023

The property is very dated. The room had an electric jug to make tea or coffee but no coffee, tea or milk sachets which made waiting for breakfast service (from 9:15am) for a drink, late. Only one glass in the room. The television is a very small unit, high in the corner of a wall and the remote was missing a battery so we could not use it.

Friendly and helpful staff, the cleanliness of the room and shower and the location.

Stayed in August 2023

The hosts are really nice. The hotel is cosy, good atmosphere, close to the sea with a very good beach area. Close to all kinds of shops, restaurants and the bus stop. Breakfast was great, I loved the pancakes. :) I recommend it to everyone.

Stayed in July 2023

It is pretty old, the first room that was given to us had an issue with the shower. We arrived, wanted to take a shower, turned on the shower, but the water won’t stop running due to the old faucet. They tried to solve it on the spot, but it wasn’t possible and it was uncomfortable to find yourself in such a situation after a long day, a long road. The owner didn’t seem shocked when I informed her, I am sure she knew about this situation, but tried to play it cool. We were given another room - it was a family room (2 beds - one for two, and a single one), we were 2 and we were told that it will take 1-1.5 hour for the plumber to solve the issue and then we could go back to the first room. I explained to the owner how unpleasant that will be to move back and forth and after long discussions she let us stay there. Beside this unfortunate event in the first day, everything was fine in the other room.

The location is very good, close to the beach, easy to reach by bus from the airport. There are many restaurants and stores around. The rooms look like in the pictures. The hotel has a lot of potential if some small things will be improved.

Stayed in July 2023

Irini allowed us to stay even though the hotel was officially closed after the storms. We were very grateful

Stayed in October 2022

Nothing

Was only there overnight but the check in was very pleasant and the check out was also pleasant.

Stayed in September 2022

There are very few outlets in the room.

Very pleasant hotel staff. In my first room there was a problem with air conditioning, I was moved to the another room without any problems. Bus stop, shops and the beach are very close to the hotel. Very good value for money place.

Stayed in September 2022

The stuff was very friendly. The room was very clean. The hotel is close to the beach. The food we ordered was good. The swimming pool was cosy and our meeting point to have a coffee before we leave.

Stayed in September 2022

The room was little, quite basic.

It is little more away from Heraklion, in the streets there were shops and restaurants which was nice.

Stayed in August 2025

No welcoming cold water in fridge (especially in summer), no drinking glasses, boiling jug but no tea coffee or milk, only one power point in room, tv far too small to see properly,breakfast starts too late , pool need cleaning and still closed at 10:40am.

Clean and friendly staff

Stayed in July 2025

The swimming pool area is a bit small and can get crowded as it is also used by people who don't stay in the hotel. The shower was tiny and not comfortable for my pregnant wife. The rusty shower head was leaking water, making a mess around the shower. Although the room was relatively clean, it was quite dusty in some areas, such as the bed frames and the lamps above the bed headboard. There was no blanket available in the room.

It's a nice, old, and affordable hotel in a convenient location in Ammoudara. It's not on a busy street, but there are several restaurants, cafes, bars, and markets nearby. The beach is within walking distance. Surrounded by many trees and flowers, creating a peaceful environment. The swimming pool area is a nice spot to relax. Friendly staff.

Stayed in July 2024

Friendly hosts! Best pancakes for breakfast ever. Location is perfect, close to the beach.

Stayed in June 2024

I *once* had a few communication issues getting new shampoo.

The hotel was in a few minutes walk from Ammoudara beach, you only had to cross the street. if you left the hotel and turned right you were at a bus station and a few all-rounder shops. Really you had everthing you need. The breakfast had a wide range of options. Next to the hotel there was the pool they share with the restaurant. Both was very good and fully met my hopes. The gardens were also beautiful. I can only recommend.

Stayed in August 2023

Not clean when we arrived, not clean just after the cleaning crew finished... beds not comfortable at all

The location close to the beach.

Stayed in September 2023

The place is not clean. Mould on the cealing, spiderweb on the walls and in the cabin. Some dust in the cabins and on the floor. The courtains are a bit smelly and dusty. There is not a mosquito net and we had a room on ground floor which definately requires a mosquito net since the little balcony is facing a bush with tree and weeds.

We liked the location it was very close to the beach and to the airport.

Stayed in September 2023

We spent 10 unforgettable days in an exotic hotel “Violetta”. The hosts are exceptionally hospitable, the breakfast with domestic pies was amazing! The apartment was very clean, the terrace is so nice and the saloon is like from the movies. We will come back to this magical hotel for sure! Special regard to the host and the girl who works at taverna “Pergola”. Viva la Greece - Viva la Serbia!

Stayed in August 2023