Main Street, Fira, 84700, Greece
#13 of 119 hotels in Fira
Guests' ChoiceBased on 666 hotel reviews
9.6Cleanliness
9.6
Comfort
9.6
Location
9.3
Facilities
9.5
Staff
9.8
Value for money
9.3
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 September 2025
Shane
IrelandNothing.
The staff were very helpful. Great location.
Stayed in August 2025
Reviewed: 30 August 2025
Ebony
AustraliaNothing at all - it was perfect!
The staff were the absolute highlight of the property, Christos the manager and Marius in particular went above and beyond to make sure we had an excellent time. The facilities, pool, view and location were all perfect - would definitely stay at this venue again!
Stayed in August 2025
Reviewed: 29 August 2025
Lucy
United KingdomNot much. It was great. They could do with some proper umbrellas or other shade around the pool so that you can eat your breakfast outside without being in the direct sun. Aside from that, it's a really nice wee place.
This is a lovely, family run hotel in Fira. The rooms are beautifully designed with their own hot tubs. The breakfast is really good and the staff are so helpful and lovely. It's well located away from the madness of Fira while still being within easy walking distance.
Stayed in June 2025
Reviewed: 29 August 2025
Bob
AustraliaRoad noise was quite obvious but not overly annoying . Shower water pressure was poor.
Room was spacious, hot tub was nice. Breakfast had many options. Christos was very helpful.
Stayed in August 2025
Reviewed: 28 August 2025
Frank
AustraliaNothing
Everything from service location and amenities the hot tub in our suite was the perfect touch
Stayed in August 2025
Reviewed: 26 August 2025
Effie
AustraliaNothing! Callia Retreat Suites is a great holiday accommodation option for Santorini!
This property ticket all our boxes & was exceptionally clean, spacious & luxurious! Close to a Fira but in a quiet & private location. All staff are amazingly helpful & welcoming!
Stayed in August 2025
Reviewed: 24 August 2025
Katalin
HungaryExcellent location, excellent service.
Stayed in August 2025
Reviewed: 23 August 2025
Beth
United KingdomN/A
This place is just gorgeous! We had a huge balcony overlooking the sea. Christos is totally charming and helpful and wants to make your stay as wonderful as possible. The little drinks around the pool were such a nice touch and the pool is spotless- everything is spotless. Only a 10 min walk into central Fira and the bus stop. We would 100% stay here again. The breakfast was the best we had in Greece on a 3 week trip- lots of variation. The women at the bar are so warm and kind. A great atmosphere.
Stayed in August 2025
Reviewed: 23 August 2025
Suzanne
AustraliaLocation perfect - as close enough to heart of Fira but far enough to provide a relaxing vibe. Breakfast was lovely. Staff were fantastic - welcoming and genuinely interested in providing great service. We would highly recommend staying at Callia Retreat.
Stayed in August 2025
Reviewed: 22 August 2025
Bailey
United KingdomDidn’t find anything I didn’t like
Great rooms and service, staff were amazing very welcoming and hospitable
Stayed in July 2025
Reviewed: 22 August 2025
Rita
ItalyEverything was amazing. The location, the hotel, staff and breakfast! A special thank you to Marios, he told me a lot of things about Santorini.
Stayed in August 2025
Reviewed: 22 August 2025
Georgia
AustraliaThe fact that I have to go back home
The accommodation was very clean and staff are very welcome, the breakfast was the best breakfast I’ve ever had would definitely recommend 10/10 Christos made up feel like a part of the family!
Stayed in July 2025
Reviewed: 21 August 2025
Elisha
AustraliaWe absolutely loved our stay at Callie!! Thank you so much to Christos and team. Top quality service and breakfast was 10/10. We stayed in the luxury suites with the tub, the room designing was designed very tastefully. Location was perfect as it was central with a short walk to the town. The team went above and beyond with any questions or queries we had (i.e. helping us organise a care to hire and arrange transport to and from the port). We hope to return to this accommodation one day! Thank you again to the team!!
Stayed in August 2025
Reviewed: 20 August 2025
Alyssa
United KingdomConsider adding more options of shade around the pool
Lovely suite with hot tub - not overlooked - great view Wonderful staff A great stay in Fira
Stayed in August 2025
Reviewed: 19 August 2025
Karen
IrelandThere was nothing to not like.
The hospitality. All the staff. The ambience and it was a very memorable stay ensured by everyone involved. Definitely recommend this highly, it was spotless and so beautiful. Regards Karen and Aoife
Stayed in August 2025
Reviewed: 14 August 2025
Alison
United KingdomNothing at all.
Location, Staff, Service, first time in Santorini and I would highly recommend staying here. I will be returning.
Stayed in August 2025
Reviewed: 14 August 2025
Fani
United KingdomThe staff was very helpful and they offered me many times coffee because I always had not cashed the breakfast the property is an amazing location very close to the centre and very convenient to the beaches I will definitely recommend Thanks for everything Fani
Stayed in August 2025
Reviewed: 11 August 2025
Darren
AustraliaNothing
Love the location a short 10 min walk to the heart of Fira Breakfast was delicious, a perfect selection to start the day. Staff were all 10/10 I felt like we were staying with family . Facilities were fantastic loved the pool so clean !
Stayed in August 2025
Reviewed: 11 August 2025
Annmarie
United KingdomProperty was clean, great location and staff went above and beyond to make it an enjoyable stay 😀
Stayed in August 2025
Reviewed: 10 August 2025
Laura
IrelandPool is not heated and the hot tub could have been slightly warmer. Breakfast options could be fresher.
The staff are exceptionally friendly and helpful with recommendations and queries. The room is lovely, we had the premium suite and the outdoor area was beautiful. Great to have netflix on the TV. Well located less then a 10minute walk to Fira square. Pool area is lovely with options of sun loungers and beds. As the accommodation is small there is plenty for everyone. We were given beach towels on our last day to bring away with us for the day as we had a late flight and had the option to use the communal shower on our return which was really helpful.
Stayed in August 2025
Reviewed: 7 August 2025
Katie
IrelandHonestly, I have no complains about this property! Everything was perfect and we will be back
Property was absolutely amazing! Location is fantastic and walking distance to the town. The rooms were amazing super spacious and had everything you could need. Breakfast assortment was also incredible and the pool area is so well kept and clean. We were blown away by the staff, some of the nicest hotel staff members I have ever come across. They were so helpful and caring and also great fun! A special shoutout to margarita, Christos and Marios for being so so helpful and accommodation
Stayed in August 2025
Reviewed: 6 August 2025
Kerry
United KingdomAmazing staff whom all go above and beyond for you! The breakfast is good and has a large variety. Clean rooms and room cleaning service offered every day along with hot tub maintenance. The hotel is just a short walk to the main bus stop in Santorini connecting you to all the main places with ease and Fira itself.
Stayed in August 2025
Reviewed: 5 August 2025
Mary
MaltaBeautiful place, top notch hospitality, good location, very clean and quiet place!
Stayed in August 2025
Reviewed: 4 August 2025
Lara
GermanyWe had a truly relaxing time! The location was great, the breakfast excellent, the resort very beautiful, and we especially want to highlight the staff and service. We truly felt at home because Cristos and his team were so incredibly hospitable, kind, and attentive. You guys are the best! If we ever find ourselves back in Santorini, we'll definitely be back :)
Stayed in August 2025
Binz, Germany
Leipzig, Germany
La Rochelle, France
Ho Chi Minh City, Vietnam
Bangkok, Thailand
Hanoi, Vietnam
Pragelato, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content