Fira - Mitropoleos Street, Fira, 84700, Greece
#49 of 119 hotels in Fira
Guests' ChoiceBased on 215 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.4
Staff
9.7
Value for money
9.2
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 September 2025
Jayne
United KingdomOur booking was advertised as including breakfast, but there was no breakfast as there has been in previous years. The room was lovely but quite small and you had to step over the end of the bed to get round to one side.
The location is great, so close to shops, bars and restaurants whilst also being quiet. The staff are really friendly and very helpful and the pool was great, although not heated as advertised. We lost water at 6pm on a Saturday and they couldn’t have managed the situation any better. We had a room beside the pool so had a lovely outlook.
Stayed in August 2025
Reviewed: 31 August 2025
Silvia
BelgiumElegant and perfectly well styled boutique hotel decorated in a modern design, adults only, in the centre of Fira. Excellent service and a beautiful and relaxing pool. I would definitely book it again.
Stayed in August 2025
Reviewed: 26 August 2025
Mya
United KingdomWe could have done with some water in the room, or at least an option to buy some and other beverages on site. There is a supermarket close though, so it wasn’t too much of an issue! We also would have appreciated some umbrellas for shade around the sun beds as it can get quite warm! But you can sit in the shade if needed away from the sun beds (we’re just very pale people)
We stayed for a week and it was perfect, we got the room with the pool view and had our own sun bed located privately around the corner. The rooms were very modern and clean. The pool was great after a long day and it was very central, with a supermarket next door. We also loved the staff, they helped us with trips, dinner recommendations and always had a smile on their face - they couldn’t be more helpful.
Stayed in August 2025
Reviewed: 25 August 2025
Colm
United KingdomVery close to Fira town centre, in house massages can be organised, very boutique feel to it. Highly recommend
Stayed in August 2025
Reviewed: 22 August 2025
Luke
AustraliaBeautiful little set of rooms. Location in Fira was great. Very short walk from the centre of town and the bus stop (to get to other parts of the island) but the apartments were still very quiet and peaceful. I stayed in the Superior Queen Room and it was clean and comfortable. Not huge but more than enough room for a couple or solo traveller. The pool was lovely and a great area to relax. Staff were friendly and very helpful with booking things like catamaran cruises and airport taxis. No food or drinks are available at the property but a convenience store is right next door and a supermarket plus restaurants are very close by. Would definitely stay again!
Stayed in August 2025
Reviewed: 20 August 2025
Maria
BrazilAt night, it was a little too desert, would choose a different place if solo traveling
Nice place to stay in fira. Very good shower and bed. Good pool and spa facilities
Stayed in August 2025
Reviewed: 14 August 2025
Hannah
AustraliaThe bed was very soft, we prefer a firm mattress.
The location was fabulous. The pool was lovely and very spacious rooms.
Stayed in August 2025
Reviewed: 11 August 2025
Alberto
ItalyThe staff was very helpful and available for anything. Location central and very well connected with other areas of Santorini. Nice aesthetic and attention to detail.
Stayed in August 2025
Reviewed: 7 August 2025
Mihai
RomaniaThey are frendly and the property is 10/10 , luxury and good vibe
Stayed in August 2025
Reviewed: 7 August 2025
Teodor
Romaniamaybe the internet
Excelent location.
Stayed in August 2025
Reviewed: 4 August 2025
Karina
IrelandEverything was perfect
Modern, spotless clean, good location
Stayed in August 2025
Reviewed: 31 July 2025
Karen
MaltaN/a
The hotel is aesthetically nice and very modern. Spacious room. Location is good - not far from the main roads. Friendly staff.
Stayed in July 2025
Reviewed: 21 July 2025
Kovidh
IndiaHad a really good Experience
Stayed in July 2025
Reviewed: 6 July 2025
Varinia
CanadaThe current description (june 2025) of the superior queen room on booking isn’t accurate. The special feature of the room is an “access” to the pool and the “sea view” refers to a street view, with a glimpse of the sea, a few kms away. It is not a caldera view. Considering the hotel location and the wording used to describe the room, this may cause some confusion.
The hotel space is gorgeous, it has a designer feeling. It is also conveniently located a few minutes from the heart of Thira with all the shops and restaurants. It is close the bus terminal and has a large supermarket nearby. The staff was easy to communicate with and they kindly arranging a transfer to the hotel. They also assisted with an early check-in. The room was very spacious and comfortable and we enjoyed the small bacony. We truly appreciated the acces to the outdoor pool after a long day of exploring. Overall, although the room was different from what we expected, we are happy to recommend Uma Ray to anyone.
Stayed in July 2025
Reviewed: 26 June 2025
Rafael
ColombiaWas completely spectacular with a super well-located hotel near the beach, near the center, with all the amenities to have a delicious time as a couple. Everything felt new.
Stayed in June 2025
Reviewed: 16 June 2025
Lisa
United KingdomThere’s nothing not to like the staff are so accommodating and will do whatever that can to help you, so if there is something you need just ask
Beautiful contemporary hotel, very tranquil surroundings in an amazing location very relaxing and peaceful on the grounds but if you want bar and restaurant they are just a short walk away
Stayed in June 2025
Reviewed: 14 June 2025
Helen
United KingdomWould have like a better view outside room but not possible due to location of hotel
Beautiful surroundings, quality furniture and good taste of decor, very comfortable bed, 5 mins walk to main sunset location view
Stayed in June 2025
Reviewed: 25 May 2025
Jayci
AustraliaClean, modern, comfiest beds of our entire trip, great showers, indoor and outdoor pools, central location and helpful staff!
Stayed in May 2025
Reviewed: 16 May 2025
Diogo
BelgiumEverything was great.
The hotel is very well localized. It's very near the main area of Fira and also very close to the bus station. There are many facilities nearby like supermarket, pharmacy and rent a car. The staff of the hotel was always super nice to us and very helpful. The hotel has 2 pools (interior and exterior) and towels are provided, which is great! The room is not huge but is enough for two persons, especially taking into consideration the balcony.
Stayed in May 2025
Reviewed: 15 May 2025
Yiming
Chinano
This hotel has warm service staff, convenient transportation and location, and a clean accommodation environment.
Stayed in April 2025
Reviewed: 14 May 2025
Tingfan
United StatesThe room is somehow poor of ventilation, but with A/C it would not be a great problem. The switch of the light for the balcony of our room is broken and the light for the balcony kept on all the nights. Although it could be mostly covered by the curtains, but still a little bit annoying.
Very clean and tidy room! The hotels look very new and modern. The swimming pool looks good (although we didn’t try it). Also very great location near to market, restaurant, and bus stop. The staffs are very nice. It also provide taxi service from and to the airport.
Stayed in May 2025
Reviewed: 4 May 2025
Uday
IndiaNothing
Everything. The owner Fanies and Anna were just amazing. Fanies is now my buddy. Ji’s generosity can never be forgotten.
Stayed in April 2025
Reviewed: 1 May 2025
Vikram
IndiaEverything was wonderful. 💕
Everything.
Stayed in April 2025
Reviewed: 20 April 2025
Barrie
United KingdomThere are no negatives. The hotel does not provide breakfast any more but there are so many places nearby and we do brunch more than breakfast. I can't think of anything not to like with this hotel.
This hotel was in a great location, peaceful and very modern. It has a lovely pool area and the rooms are excellent. We had a pool room view. The hotel owners are really nice and made our stay really relaxed. I was so happy we booked this hotel as it suited all our needs and was in easy walking distance of the town and caldera view points. My best wishes to the owners I wouldn't hesitate to stay again. The room came with a coffee maker. We requested a kettle and some cups and they were provided immediately.
Stayed in April 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content