It was a shame most of the entertainment had finished for the season even though the resort was still open.

Relaxing, attention to detail, friendliness of staff, facilities and food.

Stayed in October 2024

The beverages over all were not the best unfortunately. Would have been great if there were more alternatives and higher quality. As well as the cleaning of the smallest of the kids pool which was dirty all week.

New fresh hotel rooms, good cleaning service, great staff, and very kids friendly 😊

Stayed in September 2024

Bar staff were absolutely amazing, made us feel very at home and like we didn't want to leave. The reception team were very knowledgeable and the restaurant team were extremely helpful and considerate. The hotel was nice, food was good, great location close to bus routes and not far from lovely beaches and shops. However, it really was the people that made this trip exceptional.

Stayed in September 2024

Nothing! Only that we weren’t there longer!

Not too crowded, lovely food, exceptionally clean

Stayed in September 2024

Food got a little bit repetative after couple of days - all was ok, but since you make food for masses, it needs to please everyone, so there was no great taste experiences and you could get drinks only in small plastic cups, so we rather went elsewhere for drinks and dinner. Older estaurant captain with mustache was so into his work and rules and howered over his staff, that in moments he seemed even angry and created uncomftable athmosphere in restaurant and it reflected the eating experience. He also scoulded needlessly customers, also children in manner that came of arrogant. Plus side of his behavior was that he probaböy was the reason why restaurant was so cleand and organized.

The staff cleaned after messy all inclusive guest tirelessly. Pools were beautiful and our room with our own tiny splunge pooll was espesially lovely. Staff at reception, room cleaning, busboys and minimarket were extra kind and welcoming. . The small waterpark and arraged foamparty and circus performanssi were top par. We realised that maybe we are not all inclusive type of people, but that is more of a note to guest behavior than hotel services, which were great.

Stayed in September 2024

The pools closed early so there really wasn't anything the kids could do. It wasnt close to the beach or the city. Had to pay extra to use the tennis and soccer field.

The kids loved the pools. It was all inclusive food and drinks and icecream. They liked the circus that was on one night.

Stayed in July 2024

The staff was exceptionally friendly and helpful. They arranged a car rental and a taxi effortlessly.

Stayed in May 2024

Beautiful and big hotel. Good food and amazing staff, so kind specially Nikos. They made the stay so much better! You have everything in reach. Perfect location. A little store inside the hotel area, playground. Definitely recommend families to stay at this hotel. So relaxing. I will definitely go back!

Stayed in April 2024

Beds were too hard

Food was amazing

Stayed in October 2023

We didn't enjoy the food very much but I guess it is a matter of taste. For us a lot of the soups were far too salty, a lot of the foods were very oily and all in all you could really feel that it was "all inclusive" food and does not have the same quality as restaurant food. If the food were improved, it would be the perfect hotel for us.

Clean hotel, nice staff, good beaches nearby, clean pool, entertainment schedule every evening.

Stayed in August 2023

Nice family and kids friendly hotel. The staff were helpful and very accommodating. Location was good too, Chania city 10mins by taxi, and there's a beach within 5-10mins walk. Different cuisine theme every day 👍There is also a mini market inside the village hotel and it was a plus for us 👌

Stayed in August 2023

All inclusive package - soft drinks are included but are the local ones - not the real coca cola. The cocktails included in the all inclusive - nothing special. To go to our room there was a flight of stairs and some more stairs since it was 1st floor. Should indicate whether we want to choose ground floor or 1st floor. Too much heat in restaurant. No air condition and not much fans. Umbrellas should be bigger. For more shade Too many children with all kinds of swimming lilos, tyres etcc in All the pools. No long mirror in room. Hotel is quite close to a bus stop but going to old town you have to go down the road for the bus stop and obviously coming back you have to come up the road from bus stop to hotel. If you dont walk much it will be difficult to walk in the sun. Same for the closest beach. It is down the road from hotel. Only 10 mins walk. But coming back road is quite steep.

The resort is nice. Food is very good. Food and drinks all day

Stayed in July 2023

We had a bungalow with a pool which backed onto a small olive grove and it was perfect. The staff were very friendly and helpful if we ever required assistance. The food offer was excellent and the quality was high. We’d go back in a flash.

Stayed in June 2023

A lot of screening little kids

Nice location. Close to the beach and easy to get into town.

Stayed in July 2023

Only thing I could complain about is the lack of pool toilets. It was a hassle to walk so far. Could have done with a few more dotted around perhaps near the pool bar

Spotlessly clean and the staff were extremely friendly

Stayed in July 2023

Location - walkable to beach, regular bus to Chania. Rooms- modern, clean. Staff - friendly. Not intrusive (unlike some other AI hotels) Food - no issues with a gluten free family member. Buffet labelled and specific.GF products available on requests. No issues finding a sun lounger

Stayed in June 2023

The food was not so good, puting ham almost in everything.

The hotel is very nice, big and planty of space in the pool, the room was big and clean and looked pritty new too.

Stayed in August 2022

Quality of drinks is low, especially "juices" and soft drinks. Some of the staff has a passive-agressive attitude that makes you feel that they despise you.

Superb room, modern, stylish, with a balcony facing the children's pool and even some sea view in the background. Great beach nearby. Excellet food quality, great selection, with changing thematics for dinner. Freshly baked pizza and gyros all day. Clown performance was exceptional.

Stayed in October 2022

- Compared to many resorts I have been in Greece (and elsewhere) the food was plain, repetitive and almost like cheap lunch restaurant. Theme nights use the same incredience and I fail to find any food that would have been particularly good or impressive. Only one cooking station, otherwise basic small buffet with very limited selection. This is nothing compared to Mitsis resorts or Nana Beach. - Stupid limitations and rules including paying 2eur for pool towel/person in an all inclusive resort..allowed to change these 2eur towels every second day, drinks served either in plastic class or small kids size juice glass. Nothing served to table, all self service..no luggage pickup from rooms ’unless you are unable to carry them’. Very limited all inclusive drink selection but trying to sell premium. General attitude less pleasing compared to actual luxury resorts. - Entertainment quite low quality compared to bigger resorts. Magic show and small circus show were entertaining for kids. No real stage or place, entertainment next to swimming pool during dinner - Dinner ends at 21 but on many nights the cooking starion closed at 20 and many things were already cleaned/finished at 20:30…

- Renovated clean rooms biggest highlight and the small terrace was nice. - Overall level of cleaning - Swimming pools (also well maintained) - Location near several nice beaches with good snorkeling - Outdoor seating in restaurant causes less noise compared to big indoor hall with scraming kids - Ice cream (server twice per day) was high quality - Snack bar (souvlaki, pizza etc), popcorn machine and soft ice were food highlights and not the actual buffet

Stayed in August 2025

Disliked how many people left towels on all of the sunbeds then wouldn't go and sit on them until 10ish. Would be nice if there was a policy which prevented this from happening e.g if nobody is sitting there for 10mins then the towels get moved so that everybody has a chance to sit next to the pool.

Clean rooms, friendly staff, food was decent

Stayed in September 2024

The all-inclusive part was poor, the drinks were low quality and cheap shit, like soda, juices, wine, beer and all that tasted fake and cheap. The food was ok, but knowing Greek standards, it was quite poor. Even touristic taverns just outside was better. The common spaces around the pool with sunbeds were way to crowded. The sports facilities (especially the tennis) were also very poor although they charged extra for it.

We liked that the private pool for the one room was enjoyable and seemed clean enough. The property and the garden itself was nice to walk around. The wifi had good signal everywhere.

Stayed in August 2024

1. No coffee in the rooms 2. No wifi in the rooms 3. Some rooms have very old ACs that need an upgrade 4. In the restaurant, there is no cutleries or water on the tables and you need to go back all the time to bring stuff 5. The so called Kids club is an outside playground area which is pretty hot and almost unusable during the day. 6. You cannot use the safebox in the room for free. It is paid. First time I see that in a hotel :) 7. Entertainment program is lacking

The food and the swimming pools were nice.

Stayed in July 2024

The buffet - only one kid friendly dish. The rest, for adults, wasn't tasty at all.

Pool facilities

Stayed in April 2024

My only gripe really is that the all inclusive literally meant the food and the pool. Anything else was extra e.g. to play tennis it was 10 Euros (and with bent rackets and balls that didn't bounce), the pool table was 2 Euros a go. Also, they shut the main pool at 6pm which I think is a bit early in the height of summer

The food was excellent, the staff were very helpful and the pools were good (and clean).

Stayed in August 2023