Cleanliness of the room. The sheet on the bed had a blood stain. I contacted front desk and Natalia had housekeeping immediately changed it.

The property is in a perfect location. Amenities are great. The team was so friendly and accommodating.

Stayed in June 2025

Our room was infronf of a giant aircon vent which was very annoying and disturbing (loud and hot weather coming in). We asked if we can change our rooms but hotel wasn’t able to help. We were only staying for 3 nights so we let go of it. Be careful if you choose economy rooms. Hotel is not brand new but it is convenient and amenities are sufficient.

Staff, cleanliness

Stayed in September 2024

The beach could be cleaned up by the hotel a bite more.

Excellent location at Agia Marina where the beach is the best. Close to restaurants and right next to a medium sized store where you can buy your necessities. Also an ATM there. We had the room with sea view and balcony. Amazing view. Large balcony with a table and chairs. There’s a clothes hanger there too for your towels etc. The room is clean and has what you need for a beach holiday. Beds were comfortable. The “private” beach area where you have sun beds available for free is great too. Lifeguard is present every day. But there aren’t too many beds and if you want the ones in the front you have to go up at least around 8-8:30 AM as people reserve with towels. Same by the pool area. But there are many beach clubs just next door where you can rent beds fairly cheap. One thing to note about the beach is that it had quite a lot of dried up seaweed. I mean it’s not a big issue. But I think the hotel should rake it up to provide an even more impeccable beach. The staff are so nice and the pool bar had very good lunch and a wide array of cocktails or other alcoholic beverages. You can bring it down to the beach too. Over all, we had an excellent time here and will definitely go back here. Can’t stress enough how nice the staff is and in general all Greek people.

Stayed in July 2024

The beach is not great

The breakfast was great and the staff very nice

Stayed in October 2023

Beach at the resort, good breakfast, good location

Stayed in October 2023

The central AC system was 3 meters frm our room, it was very noisy

.The hotel was very nice, and the beach was very close.

Stayed in August 2023

Too big pillows for sleeping. Breakfast time they served Coffee and Orange Juice to the table, it was not so good, because they had many costumers same time and we have to wait too long to get them.

Near to the sandy beach. Clean and quiet hotel. Good plaze to relax. Near to shops and restorants. Lots to do near by. Easy to go old town Hania/ Chania/ Xania

Stayed in June 2023

Cost 3 euro a day charge for using safe in the room !

Cleanliness,pool area, sea view room

Stayed in June 2023

Only down side is the location is 20 minutes outside of Chania town so there's not a lot to do around the resort area. Not a problem if you're planning on not leaving the poolside and beach.

Lovely buffet food selection, clean pool and really easy close access to the beach with loungers. Staff were super helpful and friendly. Free parking and supermarket next door.

Stayed in May 2023

Attention. Rooms 115-118 have NO VIEW. It’s a basement. Had I known, I would have chosen a different hotel.

Everything was OK except “the garden view”.

Stayed in September 2022

Staff are very friendly and helpful, special thanks to ARGIRO, KEVIN and CHRISTINA, they are great.

Stayed in June 2025

A number of negative points stuck out to me. First of all, while I appreciated the evening entertainment on the weekends, music would always play until at least 23:00/11pm. On two separate occasions during my ten-night stay, I had to contact the staff because it went well past the already late end time. I understand that some people may enjoy this and I wouldn’t want to take this away from anyone, but many people, myself included, come to a resort to relax, which for me includes resting. The music is incredibly loud from within the rooms. Second, I find the dining experience overall to be very lacking. Breakfast had no coffee machine of any kind and I often had to chase down the staff to pour me a coffee. If there is no self-serve option, which I would prefer, I should never have to chase someone down for a basic filter coffee - especially when at most a handful of tables are even filled. Furthermore, the resort nickels and dimes you for everything. During dinner, the ‘restaurant’, which is nothing more than a buffet, charges €30 per person, an absurd amount considering that is the usual price for a very nice meal with drink and appetizer in one of the many nearby restaurants. Considering that on top of that it isn’t even a restaurant, I find this inexcusable. Finally, while most of the staff were kind, I did have one negative experience that stands out. On the final day, room service wanted to hand us an evaluation form to fill out for our stay. We had our “Do Not Disturb” sign on the door. Rather than trying to get it to us that day while the room was being cleaned, another time or simply sending it via email, they chose to do so while the “Do Not Disturb” was up. I yelled out “no” multiple times from within the room. On its own not a big deal, just somewhat rude but I could get over that. However, instead of then just leaving it in the door after knocking or coming back another time, I heard the door begin to open. At the time, I was fully unclothed.

The location on the beach is hard to beat.

Stayed in October 2024

I really have nothing negative to say regarding the property.

Well located on the beach. Nice pool. Helpful staff and was able to arrange an early taxi for our departure.

Stayed in August 2024

This is a four-star hotel charging unjustified five-star prices. We rented a junior suite and paid 800 euros per night for three people. The junior suite has a large terrace, but a very small and poorly equipped bathroom. The washbasin is in the room, but the bathtub and toilet are in a separate, tiny space. Using the bathroom was difficult, especially for three people. The décor of the room is old. There was a clear shortage of staff, with the same restaurant staff who serve breakfast, and then continue for the day to serve in the pool bar, and then return to serve dinner in the restaurant, for what appears to be a long day's work. Staff are sometimes seconded by the hotel manager himself to serve at the pool bar. There were no staff dedicated to concierge services, including assistance with luggage. We also felt a little unsafe as all the hotel rooms were accessible by a back staircase that leads to the main street without any control and with no visible signs of video surveillance. Finally, the hotel has poor-quality WIFI, although for free. In short, we felt that the accommodation was exorbitantly overpriced, in a hotel that seems to favour cost compression and over-maximise profit.

The cleanliness of the hotel is very good. The service from the low and middle level staff was excellent. They were attentive and efficient. This includes the dedicated room cleaners who made our stay enjoyable. Parking was for free, and sunbeds at the tiny beach were also for free.

Stayed in August 2024

We loved that the hotel was right on the beach - just steps away from the water. The staff was incredibly friendly and the rooms were well air-conditioned, making our stay very comfortable. A great spot for a relaxing getaway.

Stayed in August 2024

Unfortunately, the experience we had with the hotel manager was quite dubious, We booked 2 rooms facing the sea, the first night we were told there was a problem with 1 room and we were given lunch at the pool as compensation. and a bottle of wine. (which we returned and did not use), while promising that the next day the matter would be settled, the next day we got a room with a sea view and not a sea front (which is more expensive), when I complained about it, the hotel manager told me that this is what he could give me. When I asked him for his details, he gave me a hotel card without mentioning his name!!! Until this moment I have not received back the cost difference I paid for the room i booked I explained that a voucher for lunch at the pool is to make fun of us, but I got no response. The furniture and the rooms are very old.

The hotel is located in an excellent place, the staff was very friendly. The breakfast was good

Stayed in August 2023

I think, this is the kind of hotels which prefer to overbook the rooms hoping not everybody will show off. In our case, our rooms seemed to be already ocupied, even if we came in the morning. The hotel simply refused to accommodate us in those 2 rooms we paid for, without any explanation or sorry. We were sent to other rooms with a strong sewage smell, instead, at the basement, for the first night. No explanation for this. I strongly recommend you to bring your own towels as those provided by the hotel are better to be avoided. The Wi-Fi is very poor. From time to time, at the pool bar there is a concert. The window has no noise insulation. You may like or not the musing, but you will have no chance to sleep until the finish of the concert.

It is situated at the beach. The rooms are OK. Because of the lack of availability in this hotel, we staid also at Ninemia Beach, which is 200 meters, also on the beach, where you can find much higher quality, and lower prices. And impeccable towels...

Stayed in August 2023

That the rooms were below ground floor and had a massive extractor right in front of our rooms with terrible noise and unbearable heat coming out of it.

The Area

Stayed in July 2023

It was a wonderful holiday, very friendly and super helpful staff, they did everything to make us feel good! I would recommend this hotel to everyone!

Stayed in July 2023

We spent our wedding night in this hotel and we had beautiful room with amazing compliments by the hotel. Room was quiet, breakfast excellent, really nice pool area and direct access to soft and sandy beach. We were even given small gifts when we left. Very friendly staff, fully recommend!

Stayed in June 2023

The wifi was not good in the room so it would be wonderful if that could be improved. There was “better” wifi in a basement conference room but if something could be done to improve it in the rooms, that would make it perfect.😉 Also consider having the pool bar open for dinner later in the evening. It closed at 4:00 for food and we would have enjoyed eating there during some of our evenings instead of eating the buffet dinners offered in the dining room or going out to find a restaurant outside the hotel.

We had such a wonderful stay here! The hotel is spotless and well maintained. The location is perfect for enjoying the beach and there are many restaurants within walking distance of the hotel. The breakfast was amazing with wonderful food choices. The staff were all so friendly and always very helpful. We liked the fact that this was a smaller, boutique hotel and not huge and impersonal, nor so small that it didn’t have things to offer (like a nice pool bar, full breakfast, evening bar, setting up excursions, etc.). we would highly recommend and would love to return someday!

Stayed in May 2023

Nothing not to dislike. Access to the beach and town superb.

The staff were so helpful and always went out of their way to find solutions. Food was fantastic.

Stayed in May 2023

Nothing

Swimming pool was very big, next to the beach, the cleanest hotel I have been. It has all you would need in a hotel. Inside swimming pool and spa in case of rain, as well. :) The A La Carte restaurant is the star of the hotel.

Stayed in May 2023

very dated

breakfast wS nice

Stayed in October 2022