Don’t say 5star, you can only offer a 4star experience, Don’t let any strangers without tags use your sun beds and facility. You should watch the Great Britain kids,they drink with the mouth from the soda machines,order souvlaki and crepes and cocktails just to throw them away… The sun beds should be extra and should have numbers for booking them. Your gym is a joke Your parking is always fool with people washing rental cars I believe Our first day we had to sleep in another hotel because you told us there is no available room… we had a booking for 12 days from January… This was not acceptable

I liked the entertaining options,my son loved the Kids Disko, I liked the food,diverse and 80%good Clean,cool, nice people,nice entertainment team

Stayed in August 2025

Pools are to deep, one of the pools should be made shallower by about 40cm. Also freshwater rather than salt water would be great

Staff and food were amazing, good sized pools, lots of options

Stayed in September 2025

Bathroom needed improving, no water pressure in shower. Tiles need replacing as looking tired.

Facilities excellent. food and beverage options excellent. Very friendly and helpful staff.

Stayed in July 2025

The parking lot was almost full and very unorganized, if you would wake up late there was a huge possibility of not finding any place neither at the pool nor by the beach, as people would get up very early and get the sun-beds by putting their towels on them. The entertaining team was not on the top, always compared with what I have experienced through different hotels that I have stayed before. Some sporadic entertaining games were organized through the time but not enough to involve the majority of the guests. Sometimes the bartenders seemed pissed off and tired, mostly at the ice-cream corner. The room attendant would come just to fix the bed but never changed the sheets while a few times just one towel. The location was too far from the old town and there were no options where to go and pass the evening. The beach was sandy and would have to walk for many meters until the deep water could come.

The property in general was ok, the room was well organized with a nice garden view, close to the main pool and beach. It had abundant food and drinks all over the place reminding me the same philosophy of the Turkish Hotels. The staff was gentle. To keep people entertained, almost each night they were organizing night shows.

Stayed in June 2025

A world class hotel with exceptionally dedicated and friendly staff throughout. The best entertainment team we have ever come across, so professional and passionate about their job. They truly made us feel welcome and made our stay unforgettable. JC in particular was the star of the team, with his exceptional performance skills and kind demeanour. His positive attitude and personal approach to guests made all the difference in our stay. Our little boy was chosen to be included in the Lion King performance and the entire entertainment team made him feel like royalty. They were outstanding in their performances every evening and we looked forward to all of their activities. The guest relations manager was also excellent and highly professional and went out of his way to accommodate our needs. A truly wonderful hotel with highly trained and friendly staff. Highly recommended!

Stayed in July 2025

Nothing major. Everything met or exceeded our expectations.

We had a great family room with a private pool. The resort is clean, well-organized, and directly on the beach. There are more than six pools, endless activities for kids and adults, delicious food, and a great spa. The staff were friendly and very helpful.

Stayed in July 2025

Can't find an empty sunbed. People come first thing in the morning, put their towels on them and go do their business, they just take the sunbed even though they are not using them. Could provide something from mosquitoes in the rooms , they are annoying as hell.

All inclusive food is great, a lot to choose from, they even have crepe and souvlaki stands in between meals. The Gelato corner is amazing as well. A variety of cocktails . Lots of swimming pools, every day different entertainment programs.

Stayed in July 2025

Didn’t like is strong but we went in April and the pool outside our hotel was cold but I’m a warm pool person and there were other families loving it! I’m booking to go back for summer so I’m sure it will have warmed up.

Absolutely stunning venue and the staff are honestly incredible. So friendly and helpful particular shout out to customer manager ‘Mackron’ (apols incorrect spelling) but he could not do enough for our family. This is a fab place for kids, with a brilliant kids club team who are brilliant with adults too. Such positive energy !

Stayed in May 2025

Nothing

We liked the way resort was organized. Very eco friendly and was very comfortable for family with kids. Definitely will come back again!

Stayed in June 2025

Small

Clean

Stayed in June 2025

the fact you must make an appointment and can be done only once at specific restaurants italian/greek/asian. Also the food was not great at the italian neither.

the beaches, the food is great,

Stayed in June 2025

To much mosqiutos, night out were difficult from mosquitos

Very good hotel

Stayed in June 2025

Nothing

It was such a beautiful and immaculate resort - gorgeous rooms - easy to feel comfortable. staff were fantastic

Stayed in May 2025

All staff are really good except reception staff - not friendly and not ready to listen.

Location, staff, amenities, staff etc

Stayed in May 2025

We enjoyed my time overall, but there are definitely a few areas where improvements could make a big difference to the experience. Firstly, I’d love to see more variety at the poolside bar—particularly in terms of food options. It’s a great spot to relax, but the menu could use a bit more diversity. It would also be wonderful to have a selection of fresh juices available. I understand these may be limited due to freshness and supply, but unfortunately, the water-flavoured juices on offer just weren’t appealing. When it comes to drinks, the wine served in the restaurants was disappointing. I honestly preferred to stick to water, which says a lot. A slightly better selection—even at a small extra cost—would be a welcome improvement. As for desserts, the ice creams in the restaurant were not quite up to par; they tasted more like artificial flavourings compared to the far superior options available at the poolside bar. It would be great to see the same quality offered across all venues. Lastly, the fruit selection could be improved. While the kiwi, bananas, and oranges were always sweet and delicious, I was surprised there were no strawberries, blueberries, or other seasonal berries available. A bit more variety here would really elevate the dining experience. Overall, it’s a beautiful setting with lots of potential, and with a few tweaks to the food and beverage offerings, it could be even better.

Some of our best memories from the trip are thanks to the incredible animation team and the French entertainment crew—they truly made us feel welcomed and included throughout our stay. Their energy, friendliness, and enthusiasm added so much to the overall experience. We thoroughly enjoyed the variety of activities on offer, especially the archery, salsa dancing, and yoga sessions. Each was well-organized and a lot of fun, with something for everyone to enjoy regardless of age or skill level. The overall ambiance of the resort was relaxed and inviting, making it the perfect place to unwind while still having the option to stay active and engaged. A big thank you to the teams who went above and beyond to make our stay memorable!.

Stayed in May 2025

Location, facilities and lovely staff

Stayed in October 2024

Terrible drinks, no Prosecco/cava or drinks service with dinner. Wine was a tap and horrible. Lots of queues for food at dinner this needs to improve. Room didn’t look anything like the room I had booked

Good facilities and nice pools

Stayed in October 2024

None

Great variety of food every day, lots to choose from. Very courteous and hard working staffs... highly recommended

Stayed in October 2024

No proper wifi facility... we didn't get to use the facility.

The hotel is well-equipped with children's activities with a children's park & pool with slides. If you’re traveling with kids, this is an excellent choice. The beach is a few yards away from the hotel offering stunning views and is 15 15-minute walk to the old city (unsuitable for buggy walks as its a rocky area to walk), A delicious variety of food is offered during the day at 4 different restaurants inside the hotel. The staff went above and beyond to accommodate us. We would like to send a special thanks to the Guest Relations officer I forgot her name. She assisted us on many occasions during our stay in the hotel and was very helpful and kind. She even made arrangements to find a nanny to accommodate our twins. On the day of our checkout, we forgot our bag and she made arrangements to get it dropped at the Airport with short notice. She is one of the exceptionally helpful staff and is an asset to the Hotel management. Two ladies at the Wonderland were very helpful too as they always supported us in taking care of our kids during the stay at the wonderland. This is a wonderful area for kids to spend their days as the place is fully equipped with all types of interests. The only downfall is the internet as we cannot use it at all. Overall stay is wonderful. Highly recommend!

Stayed in October 2024

Our stay was exactly what we wanted and needed and we were very happy.

People say it’s not 5 star but they are not taking into account the amount of services that are on offer. Yes a room in another hotel may have more plush design but the range of activities, food choices from 8am-12am different places to eat and good quality of food for an all inclusive. Several pools entertainment sport access to sea. Etc I often don’t like the large room for buffet with noises smells but you have an outside space that you can sit out in with beautiful sea and Mountain View’s

Stayed in August 2024

The positives definitely outweigh the negatives, but there are some things that deserve criticism. For 5 star hotel, there were too many ants wandering around our room. Also, the hole in the bathroom ceiling all the way through didn't look well. Breakfast is probably the weakest point of meals. I would welcome some choice of nice musli, not just oats or sweet breakfast cereals. The choice of vegetables for breakfast was surprisingly low. And there could be some whole-meal bread. The fruit quality was very poor; some fruits were tasteless, some were fermentish. I would definitely find a fruit provider and not buy the cheapest stuff in the supermarket for a hotel that suppose to have 5 stars. Also, too many cakes are based on the same no-taste plant-based whipped cream. A little bit of topping is not making a new kind of cake. The salty water in pools is probably environmentally-friendly and good to prevent insect problems, but the water is saltier than sea + chlorinated, which makes it feel like ypeit for eyes (not like I would have a first or even second-hand experience with the real stuff, but I imagine it like that). The beach seems to be quite small for the full season. In the middle of September, during moderately sunny day, it was not easy to find the sunbeds. There are parts of the sea in the middle of the narrow beach that are not so nice, as the sea is shallow and with plenty of vegetation. The wider beach or the edges of the narrow one are better. The animation team was a big disappointment. The entertainment, in general, was the worst point of the hotel. The animation team was the most visible during the meals in the restaurant. Evenings were boring as not much was happening. I would expect some use for the theatre that is in hotel, but I saw there only kids' disco once. The staff seemed to do a much better job with kids and maybe adults are just not the target group for the entertainment there...

The reception, cleaning, main restaurant and water delivery staff are big assets of this place. The room was big, and the beds were comfy. The pillows were higher, which I liked very much, but my girlfriend disliked it. So, it is a matter of preference. The food is nice and especially for lunch and dinner, there is always a big choice. Hot meals for lunch and dinner in the main restaurant are changing daily, so it is not getting boring. During the day, there is also the possibility of grabbing gyros, hot dog, burger, fries or pancake in pool bars. It is impossible to be hungry, as there is always some food between 7:00 and 24:00. Bars offer several soft drinks, but also beer and wine included in all-inclusive. Moreover, local drinks (meaning the cheap versions) and cocktails based on them (pina colada, tequila sunrise, ...) are available between 10:00 and 24:00 and are in all-inclusive. The place is maintained clean. After rain or wind, they immediately clean the leaves, the beach is cleaned from the "sea grass", and sometimes, we needed to protect our used cutlery in the main restaurant, because they would clean tables very quickly :)

Stayed in September 2024

Alcohol and drinks on bars was disappointing very cheep quality and not giving any desire to consume .Room was very humid all wall was smelling 422 nr

Animation . Service . Food .

Stayed in September 2024

The food not really fits the kid. I do not recommend Chinese restaurant.

Really great hotel for the family vacation! The location, the seafront and area of the hotel - is amazing! A lot of things to enjoy. Beautiful views and landscape. The Greek cuisine restaurant - was a great experience! The sea view in the room totally worth it!

Stayed in September 2024

Beds were extremely uncomfortable and there were ants in our room. Was not able to get a reservation at the Greek restaurant during our stay.

Liked the all inclusiveness and pool outside the room

Stayed in September 2024