Reviews of Phoenix Hotel 3 stars
Plateia Solomou 2, Zakynthos Town, 29100, Greece
Loading
Guests also reviewed these properties:
Pontaubert, France
Chiusi, Italy
Trawas, Indonesia
Chavagnes, France
Garden City, United States
Zagreb, Croatia
Grado, Italy
Melbourne, Australia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe staff was very polite and always ready to provide the best possible service, answering any questions and solving any problems that arise. The hotel is in a great location. The room and bathroom are spacious and comfortable. The room has a large terrace with a view of the central square and the sea. Breakfast was excellent.
There isn't much to complain about. One thing I didn't understand was how the TV remote control worked (it was a brand new model). But then again, since I was on holiday, I didn't try very hard to figure it out.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation was awesome. great view. very clean. and breakfast included was great. i was alone for two nights and with my other the other two nights and i felt so safe being alone and really enjoyed the stay here.
being in the center it was very noisy. and being on the first floor noise level was really bad.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation is superb ! walking distance to everywhere !
Everything was good but there is always room for improvement.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewTHE LOCATION
TOO SMALL ROOMS. NO DRAWERS OR SHELVES TO PLACE OUR CLOTHING. THE BREAD AND SOME PASTRIES AT THE BREAKFAST WERE NOT FRESH. POOR QUALITY OF COFFEE
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewVery nice location, beautiful view and friendly staff
The breakfast is limited and pretty similar everyday and also the music is very loud at night, you can hear it from the 3rd floor with all doors closed.
Reviewed: 7 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewAmazing central location. Grateful for the easy parking out front.
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat location very nice breakfast as well
Bathroom in family room way too small
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe room was amazing, clear, with a very good breakfast and polite staff.
The bathrooms in the restaurant wasn’t clear at all and I would like to have clear bed sheets every day
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClose to city center
Saltwater in the shower Shower had mold Twinbed not available as promised Airportshuttle unavailable in
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReally close to city center, and also simple but great breakfast.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewThe most central Hotel downtown. Location 10/10. Nice decorated, clean, very kind staff. They upgraded our room because of availability, without asking them.