Atmosphere.

Stayed in August 2025

Pricing of cocktails, snacks, etc..., is on the pricier end. If it was a little less, the value-for-money would be perfect when booking bed&breakfast only.

Breakfast buffet was amazing (also offering a great variety for vegetarians). Facilities are clean, bedding is comfortable, rooms cosy and spacious. Warmly recommend the "Semiground Patio" room with a large Jaccuzi/Hot Tub.

Stayed in August 2025

Beautiful hotel,friendly staff,food was excellent ,everything was perfect!

Stayed in August 2025

While we enjoyed our stay overall, there are a few areas where we feel improvements could really elevate the experience. For a luxury hotel with so many modern amenities, it was surprising that the rooms didn’t feature SMART TVs or the option to use Chromecast/streaming services. The Wi-Fi connection was also inconsistent at times, which made it difficult to stay connected. Breakfast offered variety, but we found it didn’t quite match the quality we’ve experienced at similar resorts. In terms of the room itself, we stayed in a Classic Sea View Room and, given the price point, expected a bit more space. Storage was also limited—there were no drawers or dedicated areas for unpacking folded clothes, which made settling in less comfortable. These are relatively small touches, but addressing them would really make the stay feel more in line with the luxury standard the hotel is aiming for.

We had such a wonderful stay here! The staff were warm, attentive, and truly made us feel welcome from the moment we arrived. Our room was spotless and cleaned daily—special thanks to the housekeeping team who did a fantastic job. The pool was definitely a highlight and such a relaxing spot to unwind. We also appreciated the thoughtful extras like the welcome massage, complimentary bottle of wine, and daily replenishment of water. The turndown service was another lovely touch, and I have to mention—probably the best hotel hairdryer I’ve ever used! The adults-only policy (no children under 12) made the atmosphere incredibly peaceful, which was exactly what we were looking for.

Stayed in August 2025

A set of drawers in the room would have been helpful. But seems a minor issues compared to the brilliant qualities.

The hotel was beautiful. Lovely building. Smelt amazing. Rooms were cleaned twice a day. Fully equipped rooms. Lovely view over the pool and sea. So close to the beach. Amazing sun loungers. Very comfortable. Staff were brilliant. So friendly and helpful. We started to look about rebooking for later in the year whilst on holiday!

Stayed in August 2025

Beds are too soft, not good for one’s back.

Brand new, modern hotel with superb amenities – two outdoor pools, indoor pool, spa, and direct beach access. Quiet and relaxing, with soft background music in the bar. Very friendly staff, excellent breakfast, and a great à la carte restaurant. Perfect location right on the promenade with plenty of shops and restaurants.

Stayed in August 2025

There was no such thing, everything good.

This hotel is amazing and truly one of the best I stayed in. The staff were extremely friendly, the food was tasty and fresh. The room were cleaned TWICE a day and the whole area of the hotel was kept in an extremely clean and nice way. I would recommend everything about this hotel!

Stayed in August 2025

The staff was exceptionally professional and kind, greeting us with a warm smile from the very first day and helping to create a wonderful atmosphere throughout our stay. The location is breathtaking, and our time there was truly relaxing. We especially loved our room, with a private swimming pool.

Stayed in August 2025

NIL

New hotel with perfect management that pays attention to details. Cozy and relaxing location with direct access to the sea/private beach. Delicious breakfast and dinner. Good service.

Stayed in August 2025

-

The kindness of the employees

Stayed in August 2025

Everything!

Stayed in August 2025

Nothing!

We loved it!

Stayed in July 2025

The staff is very helpful and polite. The hotel is beautiful and very clean. I loved that they have 2 pools outside and one inside. Also the gym option is amazing. I have to say that the breakfast is very good. Vegan options and even different vegan milks. I loved it. Totally recommend it

Stayed in July 2025

We liked everything- location, interior, rooms, breakfast, service

The hotel is perfect 100%

Stayed in July 2025

The only thing that I would change in the room is that it would be appreciated to have more wardrobes/drawers. The wardrobe is too small for two people if you are coming for a longer vacation (we were here for 10 days), so we had to have our clothes in the suitcases. Our recommendation regarding options for lunch and dinner: if you like exploring Greek dishes and going out for lunch/dinner, we recommend that you do not pay for the all inclusive option but instead go eat out at tavernas nearby. Nearby tavernas are much cheaper than the all inclusive package in the hotel and the food there is great.

The hotel is great. The architecture of this place is mind-blowing, the rooms are very pretty, the pools are clean and offerring a pleasant swim, the breakfast buffet was delicious, and the staff is really nice. The fact that the hotel is right by the beach and that you can lie on the beach and go swim in the pool at the same time sets this hotel apart from most hotels in the Rethymno city. Another great thing about the location of the hotel is that you can walk to the nearby tavernas for lunch or dinner or to the city centre (it's a 35-minutes walk to the old town). We really enjoyed our stay here and would recommend it to anyone. We also liked the "adults-only" atmosphere - it was very peaceful at the pools and the beach. The hotel and the whole city also feels very safe and there is nobody who would disturb you at the beach (as it is common on some other touristic places).

Stayed in June 2025

The glass in the shower was so small that after every shower the bathroom turned into a swimming pool. Furthermore, the parking for a 5* hotel was poor. there were limited spots in front of the hotel and parking costed 15€ a day. There were also a lot of mosquitoes and we felt that the hotel could have been a bit more proactive in dealing/helping us with the situation. They also didn’t want to give us a towel to go for the beach somewhere else and we needed to spend money on buying new towels while there were many towels in the hotel..

Nice new hotel in a good location. It had beautiful pools with access to the sea. Also the breakfast was amazing with a lot of options and variety. Also we got a free upgrade of the room with the plunge pool, that was very nice and they were very flexible with the checkout which was much appreciated.

Stayed in July 2025

Excellent location and great staff

Stayed in July 2025

Nothing at all!

Friendly, beautifully designed, easy walking distance to everything you need and taxi’s on the doorstep.

Stayed in July 2025

The rooms and the pools area location staff everything

One of the best properties Iv ever stayed at the staff where lovely and couldn’t do enough for you the rooms are nice the beach and pools lovely but the staff definitely topped it off can’t wait to go back.

Stayed in July 2025

Nothing

It is our second time at the Nautilux Crete. The first time we became in love with everything. The beauty of the Hotel. Extremely clean and comfortable. Very new and well maintained. The staff is the best. Always with a smile on the face. We love the minimalism and modern design of this Hotel. The beach. The view. The service at the pool and at the beach. The food is amazing. This time we receive an upgrade and the suite with the jacuzzi was wonderful. We just have good things to share with the others. Absolutely nothing to complain.

Stayed in July 2025

Beautiful, clean and modern hotel. Perfect location right on the beach, close to shops, bars and restaurants and easy to walk into old town. Thank you for a great stay and for upgrading our room.

Stayed in June 2025

Room lack storage option (hanging / draws etc), bit more of style of substance…

Nice, quiet and private room with fantastic terrace (and spa), Buffet breakfast was excellent, friendly staff everywhere, great location for access to the restaurants locally.

Stayed in July 2025

To have a moan 🥴 Car parking - 15 Euros p/day / night - soon adds up . Especially when there is hardly any space available to park on the Main Street. ( hire a small to medium size car as if you are ever lucky enough to find a space they are small ) Meals & Beverages twice the price to the restaurants that are just outside or a short stroll down the road. That are also excellent. But I guess that is obvious with the low numbers of people that stay to have an evening meal or drinks. Gym is small - need to book & only max 4 people at a time .limited space limited equipment. ( to which helped me having an excuse not to go 🥴😊) Don’t forget your Euro tax of 15 Euros P/Day to be paid at the end also.

Staff through out excellent - genuine / Friendly / helpful. Bedrooms kept spotlessly clean - excellent . Whole complex is maintained kept clean throughout Breakfast included - Excellent.

Stayed in June 2025

Nothing

Everything

Stayed in June 2025