Reviews of Nautilux Rethymno by Mage Hotels 5 stars
23 Afstralon Polemiston, Rethymno Town, 74133, Greece
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewProximity to beach
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewAtmosphere.
Dear Eduard , Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed the atmosphere of our hotel, as creating a relaxing and welcoming environment for our guests is one of our top priorities. It’s truly rewarding to know that we managed to make your stay special, and we hope to have the pleasure of welcoming you back to Nautilux by Mage Hotels for another memorable experience. Warm regards, Nautilux Team
Dear Eduard , Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed the atmosphere of our hotel, as creating a relaxing and welcoming environment for our guests is one of our top priorities. It’s truly re… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBreakfast buffet was amazing (also offering a great variety for vegetarians). Facilities are clean, bedding is comfortable, rooms cosy and spacious. Warmly recommend the "Semiground Patio" room with a large Jaccuzi/Hot Tub.
Pricing of cocktails, snacks, etc..., is on the pricier end. If it was a little less, the value-for-money would be perfect when booking bed&breakfast only.
Dear LuxTraveler , Thank you so much for taking the time to share your wonderful feedback! We are delighted to hear that you enjoyed your stay with us, especially our breakfast buffet, cozy rooms, comfortable bedding, and the relaxing Semiground Patio Room with Jacuzzi. It’s always rewarding to know that our guests appreciate the care we put into creating a clean, comfortable, and welcoming atmosphere. We also truly value your comments regarding the pricing of cocktails and snacks. Please rest assured that we take guest feedback seriously, and we will review your suggestions with our management team as we continuously strive to enhance the overall experience and value for our guests. It was a pleasure having you with us, and we sincerely hope to welcome you back to Nautilux by Mage Hotels soon for another relaxing and memorable stay. Kind Regards , Nautilux Team
Dear LuxTraveler , Thank you so much for taking the time to share your wonderful feedback! We are delighted to hear that you enjoyed your stay with us, especially our breakfast buffet, cozy rooms, comfortable bedding, and the relaxing Sem… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel,friendly staff,food was excellent ,everything was perfect!
Dear Iacob, Thank you very much for your wonderful feedback. We are delighted to know that you consider us the best hotel you have ever stayed in. It is truly rewarding to hear that you enjoyed our beautiful hotel, friendly staff, and excellent food. We look forward to welcoming you back for another perfect stay. Kind Regards, Nautilux Team
Dear Iacob, Thank you very much for your wonderful feedback. We are delighted to know that you consider us the best hotel you have ever stayed in. It is truly rewarding to hear that you enjoyed our beautiful hotel, friendly staff, and exc… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWe enjoyed our stay. It seems to be a real 5 star hotel. Location is so so (I mean for a facilities nearby) but the beach is great. We were lucky with the weather. We got a half board and enjoyed the food as well. We would like to mention a spa , beach , guest relations, restaurant. Everything is at the highest level
Cause we are an early birds our time bed is 10:30 pm. But the hotel has everyday music program. Dj finishes at 11 pm so we had to deal with that…As well as a day nap was hard with a pool bar music and noise. Our room was perfect , but the floor at the toilet should be reviewed. Very slippery… I mean bath tub doesn’t have any curtain and no protection from the water. Couple of times the food was not good. Buckwheat like a soup with a water in the pot. Pancakes one day nice another day the pancakes didn’t puff up and taste sour. For a fun addition: the cleaning took our fruit plate and when I requested to bring us a new one they bring the fruits with a “fridge taste”. Couple of times they skipped our cleaning just bringing us water bottles and 2 candies (even that we left the room with a sign of a “clean our room”. When I requested a decaf coffee capsules they bring everyone they have but there was still no decaf. In general we enjoyed our stay excluding some moments like this
Dear Guest , Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Nautilux by Mage Hotels. We are delighted to hear that overall you enjoyed your stay and that both our facilities and our team made such a wonderful impact on your experience. We are especially pleased to know that you enjoyed the half-board experience, the comfort and quality of your room, our location, and that the beautiful weather added to making your stay even more memorable. At the same time, we truly appreciate your constructive comments regarding areas where we can further improve. Our highest priority is always to ensure that every guest enjoys a relaxing, seamless, and memorable experience with us, and we are truly sorry to hear that we did not fully succeed in doing so during your visit. Your observations have been shared with the relevant teams, and we are already reviewing these points to ensure that any issues are addressed to enhance the comfort and satisfaction of our guests. We are grateful for your honest feedback, as it allows us to continuously improve the experience we offer. We sincerely hope that, despite these minor shortcomings, you were still able to enjoy special and relaxing moments throughout your stay. It would be our genuine pleasure to welcome you back in the future and provide you with an even more refined and enjoyable experience. Thank you once again for your valuable comments and for choosing to stay with us. Warm regards, Nautilux Team
Dear Guest , Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Nautilux by Mage Hotels. We are delighted to hear that overall you enjoyed your stay and that both our facilities and our … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe had such a wonderful stay here! The staff were warm, attentive, and truly made us feel welcome from the moment we arrived. Our room was spotless and cleaned daily—special thanks to the housekeeping team who did a fantastic job. The pool was definitely a highlight and such a relaxing spot to unwind. We also appreciated the thoughtful extras like the welcome massage, complimentary bottle of wine, and daily replenishment of water. The turndown service was another lovely touch, and I have to mention—probably the best hotel hairdryer I’ve ever used! The adults-only policy (no children under 12) made the atmosphere incredibly peaceful, which was exactly what we were looking for.
While we enjoyed our stay overall, there are a few areas where we feel improvements could really elevate the experience. For a luxury hotel with so many modern amenities, it was surprising that the rooms didn’t feature SMART TVs or the option to use Chromecast/streaming services. The Wi-Fi connection was also inconsistent at times, which made it difficult to stay connected. Breakfast offered variety, but we found it didn’t quite match the quality we’ve experienced at similar resorts. In terms of the room itself, we stayed in a Classic Sea View Room and, given the price point, expected a bit more space. Storage was also limited—there were no drawers or dedicated areas for unpacking folded clothes, which made settling in less comfortable. These are relatively small touches, but addressing them would really make the stay feel more in line with the luxury standard the hotel is aiming for.
Dear Nicole , Thank you very much for taking the time to share your detailed feedback following your recent stay at Nautilux by Mage Hotels . We are thrilled to hear that overall you had an enjoyable and relaxing experience and that you appreciated the warmth and attentiveness of our staff, who clearly made a wonderful impression on your stay. We are also delighted that the spotless housekeeping and the thoughtful touches provided throughout your stay added to your enjoyment. It is also wonderful to know that our pool and peaceful adults-only atmosphere contributed to creating memorable moments for you. At the same time, we truly value your constructive comments regarding areas where we can improve. Your observations are extremely helpful, and we will carefully review them as part of our ongoing efforts to ensure that every detail of our guests’ experience aligns with the luxury standards we strive to provide. It is our sincere hope that, despite these minor shortcomings, you were able to enjoy a restorative and memorable stay. We would be delighted to welcome you back in the future and provide an experience that fully reflects the comfort, convenience, and attention to detail that we aim to offer every guest. Thank you once again for your thoughtful and insightful feedback. Warm regards, Nautilux Team
Dear Nicole , Thank you very much for taking the time to share your detailed feedback following your recent stay at Nautilux by Mage Hotels . We are thrilled to hear that overall you had an enjoyable and relaxing experience and that you a… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe hotel was beautiful. Lovely building. Smelt amazing. Rooms were cleaned twice a day. Fully equipped rooms. Lovely view over the pool and sea. So close to the beach. Amazing sun loungers. Very comfortable. Staff were brilliant. So friendly and helpful. We started to look about rebooking for later in the year whilst on holiday!
A set of drawers in the room would have been helpful. But seems a minor issues compared to the brilliant qualities.
Dear Danielle , Thank you so much for your amazing review! We are delighted to hear that you enjoyed the beauty of the hotel, the comfort of your room, the views, and the convenience of being so close to the beach. It i s wonderful to know that our sun loungers, atmosphere, and especially our friendly and helpful staff made your stay so memorable. We truly appreciate your feedback about storage space in the room, and we will certainly take it into consideration as we strive to improve. It is fantastic that you are already thinking about rebooking , we would be thrilled to welcome you back later this year for another wonderful stay at Nautilux by Mage Hotels! Warm regards , Nautilux Team
Dear Danielle , Thank you so much for your amazing review! We are delighted to hear that you enjoyed the beauty of the hotel, the comfort of your room, the views, and the convenience of being so close to the beach. It i s wonderful to kn… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBrand new, modern hotel with superb amenities – two outdoor pools, indoor pool, spa, and direct beach access. Quiet and relaxing, with soft background music in the bar. Very friendly staff, excellent breakfast, and a great à la carte restaurant. Perfect location right on the promenade with plenty of shops and restaurants.
Beds are too soft, not good for one’s back.
Dear Glen , Thank you so much for your wonderful review! We are delighted to hear that you enjoyed our modern facilities, including the pools, spa, and direct beach access. It is fantastic to know that our relaxing atmosphere, friendly staff, delicious breakfast, and à la carte restaurant contributed to a memorable stay. We are also pleased that our prime location on the promenade allowed you to easily explore nearby shops and restaurants. Your kind words mean a lot to us, and we look forward to welcoming you back for another exceptional stay at Nautilux by Mage Hotels! Warm regards , nautilux Team
Dear Glen , Thank you so much for your wonderful review! We are delighted to hear that you enjoyed our modern facilities, including the pools, spa, and direct beach access. It is fantastic to know that our relaxing atmosphere, friendly s… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThis hotel is amazing and truly one of the best I stayed in. The staff were extremely friendly, the food was tasty and fresh. The room were cleaned TWICE a day and the whole area of the hotel was kept in an extremely clean and nice way. I would recommend everything about this hotel!
There was no such thing, everything good.
Dear Aleksandra Thank you so much for your fantastic review! We are thrilled to hear that you consider our hotel one of the best you have ever stayed in. Our team takes great pride in providing friendly service, fresh and tasty food, and maintaining impeccable cleanliness throughout the hotel. Your recommendation means the world to us, and we look forward to welcoming you back soon for another amazing stay at Nautilux by Mage Hotels! Warm regards, Nautilux Team
Dear Aleksandra Thank you so much for your fantastic review! We are thrilled to hear that you consider our hotel one of the best you have ever stayed in. Our team takes great pride in providing friendly service, fresh and tasty food, and … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe staff was exceptionally professional and kind, greeting us with a warm smile from the very first day and helping to create a wonderful atmosphere throughout our stay. The location is breathtaking, and our time there was truly relaxing. We especially loved our room, with a private swimming pool.
Dear Barbara , Thank you so much for your heartwarming feedback! We are truly delighted to hear that our team’s professionalism and kindness made you feel so welcome from the very first day. Creating a wonderful atmosphere for our guests is what we strive for, and it is wonderful to know that you felt this throughout your stay. We are also glad you enjoyed the breathtaking location and that your private pool room added to a truly relaxing experience. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable visit at Nautilux by Mage Hotels ! Warm regards, Nautilux Team
Dear Barbara , Thank you so much for your heartwarming feedback! We are truly delighted to hear that our team’s professionalism and kindness made you feel so welcome from the very first day. Creating a wonderful atmosphere for our guests … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewNew hotel with perfect management that pays attention to details. Cozy and relaxing location with direct access to the sea/private beach. Delicious breakfast and dinner. Good service.
NIL
Dear Gennadii , Thank you very much for your kind words and for taking the time to share your experience! We are thrilled to know that you appreciated the attention to detail, the cozy and relaxing atmosphere, and the convenience of our private beach access. It is also wonderful to hear that you enjoyed our breakfast and dinner offerings, as well as the service provided by our team. Your feedback truly means a lot to us, and we are delighted that you had such a pleasant stay. We look forward to welcoming you back for another relaxing getaway in the near future at Nautilux by Mage Hotels! Warm regards, Nautilux Team
Dear Gennadii , Thank you very much for your kind words and for taking the time to share your experience! We are thrilled to know that you appreciated the attention to detail, the cozy and relaxing atmosphere, and the convenience of our p… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe kindness of the employees
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Dear Priscilla Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay and experienced the warmth and kindness of our team. It is always our goal to ensure every guest feels truly well taken care of, and we are thrilled that our colleagues made such a positive impact on your stay. It was a pleasure having you with us, and we look forward to welcoming you back soon for another wonderful experience at Nautilux by Mage Hotels! Warm regards , Nautilux Team
Dear Priscilla Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay and experienced the warmth and kindness of our team. It is always our goal to ensure every guest feels truly well taken care of, an… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewEverything!
Dear Eduard, We are truly delighted to hear that you had an overall amazing stay with us at Nautilux by Mage Hotels! It was a pleasure to have you as our guest, and your kind words mean a lot to our entire team. We hope to have the pleasure of welcoming you back again in the near future for another exceptional experience. Warm regards , Nautilux Team
Dear Eduard, We are truly delighted to hear that you had an overall amazing stay with us at Nautilux by Mage Hotels! It was a pleasure to have you as our guest, and your kind words mean a lot to our entire team. We hope to have the ple… Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewWe loved it!
Nothing!
Dear Kest , Thank you so much for your kind words! We are truly happy to hear that you loved your stay and had an amazing experience with us. We cannot wait to welcome you back to Nautilux by Mage Hotels! Warm regards, Nautilux Team
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe staff is very helpful and polite. The hotel is beautiful and very clean. I loved that they have 2 pools outside and one inside. Also the gym option is amazing. I have to say that the breakfast is very good. Vegan options and even different vegan milks. I loved it. Totally recommend it
Dear Dimitria, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our helpful and polite staff, beautiful and clean hotel, pools, gym facilities, and especially our breakfast options including the vegan selections. Your recommendation means a lot to us! We look forward to welcoming you back to Nautilux by Mage Hotels for another fantastic stay. Warm regards, Nautilux Team
Dear Dimitria, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our helpful and polite staff, beautiful and clean hotel, pools, gym facilities, and especially our breakfast options including the veg… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe hotel is perfect 100%
We liked everything- location, interior, rooms, breakfast, service
Dear Inessa , Thank you so much for your fantastic feedback and your kind words! We’re truly delighted to hear that you enjoyed every aspect of your stay – from the location and interior to the rooms, breakfast, and service. It means a lot to our team to know that we helped make your stay perfect. We look forward to welcoming you back again soon! Warm regards, Nautilux Team
Dear Inessa , Thank you so much for your fantastic feedback and your kind words! We’re truly delighted to hear that you enjoyed every aspect of your stay – from the location and interior to the rooms, breakfast, and service. It means a lot … Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewThe hotel is great. The architecture of this place is mind-blowing, the rooms are very pretty, the pools are clean and offerring a pleasant swim, the breakfast buffet was delicious, and the staff is really nice. The fact that the hotel is right by the beach and that you can lie on the beach and go swim in the pool at the same time sets this hotel apart from most hotels in the Rethymno city. Another great thing about the location of the hotel is that you can walk to the nearby tavernas for lunch or dinner or to the city centre (it's a 35-minutes walk to the old town). We really enjoyed our stay here and would recommend it to anyone. We also liked the "adults-only" atmosphere - it was very peaceful at the pools and the beach. The hotel and the whole city also feels very safe and there is nobody who would disturb you at the beach (as it is common on some other touristic places).
The only thing that I would change in the room is that it would be appreciated to have more wardrobes/drawers. The wardrobe is too small for two people if you are coming for a longer vacation (we were here for 10 days), so we had to have our clothes in the suitcases. Our recommendation regarding options for lunch and dinner: if you like exploring Greek dishes and going out for lunch/dinner, we recommend that you do not pay for the all inclusive option but instead go eat out at tavernas nearby. Nearby tavernas are much cheaper than the all inclusive package in the hotel and the food there is great.
Dear Taja, Thank you so much for your wonderful and detailed review! We’re delighted to hear that you enjoyed your stay with us — from the hotel’s architecture and clean, beautiful rooms, to the relaxing pools, delicious breakfast, and our friendly staff. It's also great to know that you appreciated our unique beachfront location and the peaceful, adults-only atmosphere. We’re happy that you felt safe and comfortable throughout your stay, and that you found the nearby tavernas and access to the city center convenient and enjoyable. We truly value your feedback regarding the wardrobe space, and we will certainly take it into consideration as we work to improve our guest experience. Thank you again for your kind recommendation — it means a lot to us. We hope to have the pleasure of welcoming you back in the future! Warm regards, Nautilux Team
Dear Taja, Thank you so much for your wonderful and detailed review! We’re delighted to hear that you enjoyed your stay with us — from the hotel’s architecture and clean, beautiful rooms, to the relaxing pools, delicious breakfast, and our… Show more