Hard to answer…

Loved the views and the decor. Great to have good supplies of water and coffee.

Stayed in August 2025

Odor of sewer in the bathroom; we would have liked a more environmentally conscious hotel with fans and screens at the windos for the flies/mosquitos. Most of the times the ac was not necessary.

the location was excellent

Stayed in August 2025

The shower in room no. 1 is a bit small (especially in comparison to the total room size).

Very friendly and client focused hosts. Out in the nature place, with no other noises than from birds and wind. Hot pot or sauna are so nice at the end of an active day. Nice hike opportunities nearby.

Stayed in May 2025

Lovely place to stay, guesthouse room was wonderful. Staff very friendly.

Stayed in April 2025

Jacuzzi didn’t work during our stay, but the estate was only open since a few days (and it was a national holiday) so it should be fixed by the time you plan to go.

Loved the area: peaceful, green, amazing view plus a great hike and lovely taverna at walking distance. Estate itself was good and staff was very friendly.

Stayed in April 2025

I enjoyed a spacious suite with a hot tub on the terrace and a lively little cat, Piggy, who insisted on joining me for breakfast! Drinks and food are all delivered by attentive and charming staff. This a perfect, peaceful base for anyone walking the gorges and who is content to be away from busy and somewhat banal little Sougia.

Stayed in October 2024

Cats! We tried to eat on our terrace the first night, but very soon there were SIX cats trying to eat our food.

Brilliant view from our terrace

Stayed in October 2024

The hosts were very friendly, including Mr. Pinky! They gave us good advice for what to do and where to eat.

Stayed in September 2024

Despite the policy prohibiting pets, visitors brought dogs onto the property, causing an inconvenience due to their barking.

Very helpful and kind personnel. The location was beautiful and quiet.

Stayed in July 2024

There was nothing we didn't like! However, visitors should be aware that the parking lot is not spacious. There is room for all cars, though. Please also keep in mind that it takes approx 2 h to drive from Chania airport on small curvy roads.

Quiet place, beautifully located in a small village in the countryside. Good place to relax but also as a base for discovering southwest Crete. Georgia and her staff are wonderful hosts. 2 min walk to authentic tavern with good food and great view of the valley.

Stayed in June 2024

Nothing really to complain about, maybe some additional parking as it can get crowded when the property is full. Expand the Spa facilities so that massages and sauna can be used independently.

We stayed in the Monastery Guesthouse (Apt R) and it was perfect for a relaxing stay. Large Room, good shower and fridge/freezer for storing the essentials. Good size hot tub for two people overlooking the Lefka Ora. The best part of this stay though was the front of house especially Chara (who came to greet us at the car) and Georgia. They are the most friendly and engaging Reception staff we have met. Take time out to chat to them (we did often during our week here), you may even be treated to some amateur Greek philosophy on people & life! Thoroughly recommend a stay here to unwind and explore the surrounding hillsides and gorges as there are some great hikes not far from the property. It is only 10 mins by car to Sougia which has some very good tavernas. Sougia maintains it's rustic charm - reminds me of Greece 35 years ago and should be commended in not succumbing to heavy mass tourism.

Stayed in June 2024

The front desk ladies were so sweet the place so peaceful and beautfiul. Jacuzzi was perfect after a nice hike nearby. I would recomend this place to anyone

Stayed in May 2024

All was great

Stunning views, engaging and hospitable staff, the tranquility, and Maggie’s Negronis

Stayed in April 2024

Nothing

Beautiful mountain location, welcoming, helpful staff. Nothing was too much trouble.

Stayed in September 2023

Dinner for us wasn’t very vegan friendly (one of our family is vegan) but they were accomadating and made us something off menu, great service.

3 star hotel with 5 star service, beautiful rooms, lovely staff, comfortable beds.

Stayed in August 2023

Location Room size Jacuzzi STAFF !

Stayed in July 2023

We had an issue with the hot tub, and they helped in sorting this out as best as they possibly could.

Truly amazing service from the three ladies on the desk and the one lady in the restaurant, they went above and beyond for us to have an amazing stay. They asked before we came what was our plan and when we sat down they already advised on the best options for us. So far, the best service I have had from any hotel/apartment. The view was incredible, the rooms are amazing (we got to see 2 of them due to an issue), really peaceful and clean. The restaurant on site is amazing and the tavern just up the road is a must. We packed are holiday full of sight seeing and the gorge walk, we wish we had one day just to completely chill at this place! Thank you so much, this will be somewhere if I have ever visit Crete again that I must come back too!

Stayed in June 2023

Lovely location

Stayed in July 2023

Absolutely amazing location! Beautiful accommodations and very friendly and helpful staff.

Stayed in June 2023

Nothing to mention.

A great modern facility in a wonderful location. The service is extremely friendly, making you feel at home. Close to all surrounding attractions.

Stayed in June 2023

Everything was perfect. Nothing we can suggest to do better.

The location was exceptionally beautiful, peaceful, and immaculately clean. The entire vibe was beyond perfect for the entirety of our five day stay. The staff, Christo, Christo, Georgia and others were beyond description, they contributed greatly to our experience, both in their constant willingness to provide a perfect service as well as in their knowledge of the area, Greek culture, and local things to do. We have already suggested this incredible place to our friends. We could not have had a better experience.

Stayed in April 2023

We didn't stay for longer...

We received a really warm reception from Georgia who along with Georgia no.2 made our stay so enjoyable. Our apartment with hot tub in the original part of the Retreat was amazing with views out across the white mountains...breakfast in the new building was really well done and an off site taverna just up the hill was fantastic. My wife and I travelled with our two dogs 🐕 and stayed for three nights. The Retreat is only about a ten minute drive down into Sougia with its long wide pebble beach ⛱️ with views out across the Libyan Sea....the village itself has an ATM mini market and a few traditional Cretan tavernas. On our last day we were leaving by boat and I had forgotten my WiFi device....ten minutes later Georgia had arranged for it to be delivered to the port....a really special place with special people ❤️...we loved it !

Stayed in October 2022

It has been amazing experience. The whirpool and sauna have been definitely a highlight of our stay. The staff was super nice and super helpful. thank you very much.

Stayed in October 2022

nothing but you should know the restaurant is outside so if it’s autumnal rainy weather as we had in October, be ready to eat the delicious meal from the restaurant in your room (it will be brought to you).

even thought it rained throughout our stay, the rooms are really comfortable and the views from the terraces are beautiful. We were able to sit outside undercover on our private terrace and watch the rain and clouds role over the mountains. Really relaxing. The staff are also lovely and happy to help with anything you need.

Stayed in October 2022