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Reviews of Mitsis Summer Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kardamaina, Kardamaina, 85302, Greece

#61 of 112 hotels in Kardamaina

Guests' Choice

Review Score

Based on 80 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.4

  • Value for money

    7.9

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 24, 2025

    8.0
    Very nice hotel, will definitely be going back
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Buffet was average compared to the food at the restaurants but good enough. A lot of steps to get to and from the beach. People reserving sun loungers at stupid times in the morning and then never being seen again, need lounger police to remove towels from unused beds.

    Staff were amazing and very attentive. The bookable restaurants were very good, nice selection of dishes on offer. Brunch at the Den was very good, definitely worth going rather than the buffet. Nice infinity pools (if you can get around them), easier to get around them at about 4 in the afternoon.

    Stayed in June 2025

  • Reviewed: October 28, 2024

    9.0
    Honest one
    • Leisure trip
    • Couple
    • Twin Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Pool temperature (during October) Restaurants a la carte didn't have all options shown in menu

    food Facilities Location

    Stayed in October 2024

  • Reviewed: October 13, 2024

    9.0
    Loved it, first time in Kos and we were very lucky to have spent the time here.
    • Leisure trip
    • Family with young children
    • Twin Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Using the app was a bit challenging as we had 3 rooms booked but staff were very helpful. The only small thing I would change would be the lighting in the room, too many switches for different areas, not really necessary and you could still see the blue LED in the dark. Lots of steps - we managed but older people would maybe find challenging in hot weather.

    Food was very good, close proximity to the beach. Hotel was spotlessly clean in all areas.

    Stayed in October 2024

  • Reviewed: October 6, 2024

    8.0
    Absolutely incredible views and beautiful rooms.
    • Leisure trip
    • Couple
    • Twin Mountain View
    • Stayed 7 nights
    • Submitted from a mobile device

    Sadly the main part of the hotel is a little rundown, main lobby area and buffet along with the gym and inside pool! We did spend to much time there as in the evening there are places to have drinks etc. buffet could use some work! Very small and not much choice, but still ok. But the restaurants are lovely! Gym is not great, not much equipment or space!

    The upgraded rooms were perfect, lots of space and the most comfortable bed, huge bathroom and great wardrobe space. Our room was located right by one of the pools which was beautifully maintained and the beds are comfortable and views even more beautiful! Restaurants were lovely all having amazing views over the sea. Sunsets are incredible.

    Stayed in October 2024

  • Reviewed: October 2, 2024

    8.0
    Stunning luxury hotel with amazing views and friendly staff
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View and Plunge Pool
    • Stayed 6 nights
    • Submitted from a mobile device

    by far the worst beach facilities comparable to the other hotels. cheap loungers and the Zia snack bar was something that reminded me of school dinners 20 years ago. big disappointment when the Norada 500m away have cushioned loungers, a cocktail bar and Gyros hut. there was no lively bar /lounge to enjoy music and a cocktail.

    the room and view from the room with private plunge pool beachfront was stunning. food was amazing on the Alacarte restaurant

    Stayed in September 2024

  • Reviewed: August 20, 2024

    9.0
    Un All inclusive valido
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Qualità dei cocktail

    Vista

    Stayed in August 2024

  • Reviewed: July 21, 2024

    9.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Could do with some halal options on the menu. But the food was great.

    Brilliant location and views. Staff were brilliant.

    Stayed in July 2024

  • Reviewed: July 9, 2024

    9.0
    A beautiful and immaculate hotel with hidden treats round every corner!
    • Leisure trip
    • Couple
    • Superior Double Sea Front
    • Stayed 6 nights
    • Submitted from a mobile device

    Whilst the facilities were superb, the main sea view pool was very difficult to get a seat on unless you were there very early. There were a few other pools available but we found these to have more children in. The breakfast in the main restaurant we thought could have been a little better. We found that the choice in that restaurant in particular was quite limited and there were some bizarre combinations on offer.

    The whole hotel was super modern. The rooms were immaculate. We started off in a sea view room and then were upgraded to a Junior Suite with the shared swim up pool - both rooms were spacious and incredibly clean. The facilities were good and again, very clean and the staff were very attentive. There were fresh towels daily which didn’t require you to go somewhere to swap them like we have found with other hotels. There was a good range of places to eat - we tried both the Med (for both brunch and dinner) and Den restaurants which were fantastic - and if you did fancy popping out for a dinner, there was a cheap coach that took you to and from Kardemena. However, with many options for food on the resort itself, there was no real reason to leave! The room service and the mini bar facilities were excellent and if you rang up to ask for something, it was delivered in no time at all. The app was also a good addition to be able to find out more and book restaurants etc.

    Stayed in July 2024

  • Reviewed: July 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View and Plunge Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Some of the meals in the a la carte restaurants were average.

    Our room with the private pool was exceptional. Great access to the beach and also to all the restaurants. The staff who cleaned our room were friendly and helpful.

    Stayed in June 2024

  • Reviewed: November 1, 2023

    9.0
    Can be difficult for families with children and for older people
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is huge and located on a hill, on different levels. A huge number of stairs, can be difficult for families with children and for older people. Some parts of the hotel can be very noisy due to parties or concerts.

    New modern buildings and rooms, great views of the sea.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Queues, queues, queues, everywhere, pizza, kebabs, snacks, bar by the pool and by the sea, staff annoyed, as a manager I would not allow this. Restaurant staff, delivers drinks, often forgets you, doesn't take away plates during meals, doesn't bring new cutlery, chaotic, weak restaurant management, works on friendship superior subordinate and that's always bad. Sunbeds, occupied all day from 7.00 in the morning by one customer who puts a towel on a sunbed before breakfast and thus reserves it for the whole day..., no one handles it, no one looks after it, in the morning at 8.00 nobody at the pool and the surrounding area and all the sunbeds are occupied... In many modern hotels, this "mess" is solved by collecting towels, not here... Many stairs, not suitable for elderly people and parents with children + prams... The kitchen is at the level of a racing restaurant... They don't replenish food already an hour after opening, this is not acceptable in a 5* hotel... A minimum of Greek meals and a minimum of Greek desserts, which is a great pity when Greece is full of this... There are 3* hotels in Greece with a higher level of gastronomy... I had to ask for a replacement 3 times for the return of the beach towels, they take them away and don't bring them back... Cell phones, cell phones, cell phones, a chapter to itself... in my opinion, there is no such thing as a waiter on a cell phone in front of customers, it's very rude, same lifeguard, attention and contact with the current reality is slipping away... again an example of weak management ... Outdoor pool, (infinity) extremely dirty, try to look through diving goggles.. I would like to write a better review and some of the staff really try but a few completely screw it up...

    Rooms and their equipment Wonderful environment, nature.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Excellent
    • Leisure trip
    • Solo traveler
    • Superior Double Sea Front
    • Stayed 1 night
    • Submitted from a mobile device

    Room and location

    Great location and lovely big room

    Stayed in September 2023

  • Reviewed: September 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Beach restaurant and beach bar there was always quee.

    Everything was good. Sea was clean, dishes were tasty

    Stayed in August 2023

  • Reviewed: August 31, 2023

    8.0
    Beautiful hotel in a great location with delicious food. Perfect to get away and relax
    • Leisure trip
    • Family with young children
    • Twin Sea View
    • Stayed 11 nights
    • Submitted from a mobile device

    The swimming pools were too warm The lack of ability to mingle with other guests in the evening due to not having a central entertainment area. It was difficult to find the activities during the day. Because the pools were smaller and more separated they felt quite claustrophobic with the beds very close together.

    The range of restaurants and how close it was to the beach. The style of the newer buildings are amazing. The bars and snack bars ok the beach were great. The food in the main restaurant was very good, with only the presentation letting it down. Beach towels swapped daily at the room was brilliant.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    meals are bad hygen is poor beverages are bad quality

    Stayed in August 2023

  • Reviewed: August 5, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Sea Front
    • Stayed 4 nights
    • Submitted from a mobile device

    Many people of the service were rude. Made the impressions they are not interested and do not care

    Stayed in July 2023

  • Reviewed: July 23, 2023

    8.0
    Very relaxing
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Sauna was not working The room we took for a few hours on our day of departure was not great air con not working , fridge not working … I would have been so disappointed if our stay was there for the whole holiday duration such a big contrast to the new build

    Our superior see front room was amazing clean beautiful view , great air con ( once we knew how to work it) staff were very friendly. The med restaurant was so nice with great menu choices

    Stayed in July 2023

  • Reviewed: July 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Housekeeping was very loud, food at a la carte restaurant was very bad. The layout of the hotel was strange and elevators were not working so you had to climb up and down to go to the beach.

    buffet style restaurant was really good, food was fresh. staff is very polite and helpful, infinity pool was very good , beach was clean, drinks were good

    Stayed in July 2023

  • Reviewed: July 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    You never get a chance to sit by the infinity pool,there are towels on the sunbeds non stop even tho is says that is not allowed to reserve no one is checking,one more thing is about food,very poor buffet!

    the views were stunning

    Stayed in July 2023

  • Reviewed: June 17, 2023

    9.0
    relaxing and comfortable
    • Leisure trip
    • Couple
    • Twin Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    it was unclear if we could use the other hotels facilities which led to a lack of variety in restaurants available. Specifically I’m the day time. a pool side menu would be nice.

    staff friendly, pool very nice. good restaurants

    Stayed in June 2023

  • Reviewed: June 8, 2023

    9.0
    great place, great stuff, but some things need to improve.
    • Leisure trip
    • Family with young children
    • Superior Double Sea Front
    • Stayed 5 nights
    • Submitted from a mobile device

    long waiting times at bars and food corners (pool and beach) unfortunately we got served quite often with dirty, mugs, drinking cups or cutlery so we ended up checking everything before we started drinking or eating which was annoying.

    location, pools, beach and food simply amazing.

    Stayed in June 2023

  • Reviewed: May 21, 2023

    8.0
    Insane views and experience but not so good food!
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View and Plunge Pool
    • Stayed 1 night
    • Submitted from a mobile device

    Food options were not existent for anyone that doesn’t eat pork! Almost Everything had pork wish there was more options. Asian restaurant needs ALOT of work ! amazing concept weak food!

    the staff and full on experience was good! the facilities and the views are super nice!

    Stayed in May 2023

  • Reviewed: October 27, 2022

    7.0
    Beautiful room, cheap, good enough but not 5 stars.
    • Leisure trip
    • Group
    • Superior Double Room with Sea View and Plunge Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    The Public pool was always packed, getting a sun bed is impossible. Most of the staff was great but a few were absolutely impolite and making fun of us. You could reserve restaurants just one single time for the stay (officially). Other guests have told us they were able to go around this and go more often. There is no room service. The way drinks are organized is hard to understand. When having breakfast at the buffet restaurant, for example, and you wish a cold coffee instead of hot, you have to walk to the bar yourself and get it and go back. The same with alcoholic drinks. When having the brunch, you are not allowed to be served a cocktail, but if you stand up and go 5 meters to the bar and sit there, you can drink a cocktail. I do not understand the sense of this system. Food in the a la carte restaurants is also interesting. Per person you are only allowed to order one starter and one main. If and they expressed this harsh, if there is more hunger, you can potentially order something afterwards.

    Greet room and very comfortable! We had a private pool which was great and most likely the only room category I would take coming here.

    Stayed in September 2022

  • Reviewed: September 14, 2022

    8.0
    Amazing ocean view, pools. Tasty food. Terrible gym.
    • Leisure trip
    • Couple
    • Twin Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    The gym facility is not a 5* caliber. Also, sauna did not work.

    Great ocean view. Multiple restaurants. Spacious rooms and personal balcony.

    Stayed in September 2022

Showing 1 - 25

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